parts sales representative resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Enthusiastic, highly detail oriented, and adaptable mechanically inclined Sales and Customer Service professional with expertise in communication, sourcing, problem solving and negotiating in a fast paced environment. Driven to provide superior quality service and be a top performer. Innovative in knowledge of products and services with straightforward honesty creating solutions for customers to drive loyalty, retention, and revenue through aggressive continued education and research. Highly efficient interacting with the public and staff working both independently and as a team with a positive attitude and a common goal of success.

  • Light maintenance and major repair ticket requests
  • Equipment Operation and Inspections
  • Data Entry, Inventory and Auditing
  • Customer Service, Warranty and Sales
  • Effective sales in person, phone and internet
  • Process Improvement, Efficiency and Compliance
  • MS Office, AS400, POS, Schematics, Specialized Computer Programs and basic Computer/IT repair
  • Emergency Management, Chain of Command and First Aid/CPR
  • Material Safety Data Sheets and HazMat
  • AR/AP/CP
  • Multitasking, organization, housekeeping, call routing, logs and notes
  • Extensive vocabulary and advanced typing speed
  • Route Management, dispatch and shipping quotes
  • Physical Dexterity and Fitness- comfortable in all settings, health tests and extended hours while being safety minded
Work History
04/2018 to Current
Parts Sales Representative Great Dane Terre Haute, IN,
  • Sales to both internal an external customers across machinery, trucking, construction, power generation, pipeline, agriculture and energy
  • This position has weekly overtime as well as rotational 24/7 on call/call out and Saturdays
  • Ordered parts from various distributors to fulfill demands. Including creation of new part numbers. Not limited to current vendors, but also new
  • Set prices on new part numbers and reviewed prices on existing parts
  • Purchase Order creation and coding
  • Customer account creation, updates and maintenance. Credit, tax, profile, etc
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions
  • Fulfilled all cashier duties, including cash handling, credit card transactions and register closeout at end of business day. Also collections and credit releases on accounts
  • Operated warehouse equipment and reported instances of safety code violations to management
  • Inspected ingoing and outgoing shipments and returns to verify accuracy and prevent errors
  • Coach coworkers for better accuracy, performance and knowledge
  • Labeled boxes, crates and containers with accurate order information, destinations and codes
  • Continual communicate with customers before, during and after orders
  • Service backorders and planned purchases
  • Handle customer service issues and returns in a timely manor regardless of the sales representative or department
  • Communicate promotions and our extensive parts and service availability
  • Decentralized management and independent decision making
  • Personal daily log of quotes, returns, orders, vendor communication, training and sales
01/2000 to Current
Farm Worker/ Operator Phillips Service Industries Dallas, TX,
  • Inspected/repaired machinery, buildings, pens, yards, and fences
  • Researched/planned/placed orders for animal feed, parts and consumables
  • Used tractors, trucks, trailers, and various attachments
  • Conducted soil samples for analysis to determine management
  • Conducted thorough examinations of animals to plan purchases and marketing decisions
  • Administered pest or weed control initiatives which included location and identification of targets, chemical selection and application methods
  • Kept detailed records for livestock, machinery and tools
  • Risk management, sales, trades and purchases
10/2009 to 04/2018
Outside Sales Representative Fastenal City, STATE,
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns
  • Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules, demonstrations and trainings
  • Computed total costs and profit requirements for customer sales to provide accurate pricing
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers
  • Customer emergency response to provide products needed in an urgent manor via any means of sourcing necessary
  • Acquired and applied vast industrial knowledge to create effective dialogue with customers and the ability to find vendors and product efficiently
  • Identified prospective customers by using business directories and following leads from existing clients
  • Quoted prices, credit terms and other bid specifications
  • Recorded accurate and efficient records in customer database
  • Developed, maintained and utilized diverse client base
  • Built relationships with customers and community to promote long term business growth
  • Developed new business relationships and maintained existing through regular communications and effective account management
  • Established new accounts through cold calling and personal visits to potential customers
  • Kept detailed records of daily activities through online customer database
  • Utilized in-depth understanding of strategic sales processes to increase revenue
  • Negotiated prices, terms of sales and service agreements
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory
  • Audit inventory both in store, in vending machines or customers onsite locations
  • Sales and inventory functions as needed in store as needed with charge, check, card and cash transactions
  • Performed effectively in self-directed work environment, including managing day-to-day operations and decisions
  • Worked independently with minimal supervision
Expected in 05/2014
Bachelor of Science: Agriculture - Animal Science And Industry
Kansas State University - Manhattan, KS,
Expected in 05/2010
Associate of Science: Agriculture, General Education, Fire Science
Butler Community College - El Dorado, KS,

Available upon request

Please contact my current and previous supervisors, professional and personal references.

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Resume Overview

School Attended

  • Kansas State University
  • Butler Community College

Job Titles Held:

  • Parts Sales Representative
  • Farm Worker/ Operator
  • Outside Sales Representative


  • Bachelor of Science
  • Associate of Science

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