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Parts sales Assistant Manager Resume Example

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PARTS SALES ASSISTANT MANAGER
Professional Summary

Accomplished Assistant Manager with years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Apt at maintaining relationships with customers and clients based on trust, loyalty and skilled service. Insightful seller with knowledge of data analysis, inventory management and shipment processing.

Skills
  • Effective Retail Sales Manager
  • Sales strategy development
  • Counter maintenance
  • Sales and marketing expertise
  • Strong sales-closer
  • Assembled Parts and Fabrication
  • Parts management
  • Pulling parts
  • Available parts inventorying
  • Retail sales customer service
  • Product displays
  • Safety methods
  • Merchandise stocking
  • Dependable and reliable
  • Inventory control
  • Excellent multi-tasker
  • Strong communication skills
  • MS Office proficient
  • Team leadership
  • Time management
  • Staff supervision
  • Customer service
  • Computer proficient
  • Data entry
  • Staff education and training
Work History
Parts sales Assistant Manager, 08/2015 to 05/2019
Honda – Topeka, KS
  • Set overall vision and provided team leadership
  • Identified profitable business leads and built pipeline of prospective customers
  • Performed cash drops or transactions, including carrying drop boxes
  • Ensured compliance with policies and quality standards to maintain consistency in quality of services
  • Prepared reports by collecting, analyzing and summarizing information
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue
  • Organized information by studying, analyzing, interpreting and classifying data
  • Loaded, unload and moved material to and from storage and production areas
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge
  • Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage
Customer Service Representative / Cashier, 03/2019 to 08/2019
Jacs Liquor – Topeka, KS
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Responded to customer requests for products, services and company information
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Regularly exceeded daily sales and product add-on quotas
  • Educated customers on promotions to enhance sales
  • Counted cash in register drawer at beginning and end of shift
  • Checked prices for customers and processed items sold by scanning barcodes
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance
Stocker/ service technician, 04/2019 to 08/2019
Walmart – Topeka, KS
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays
  • Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion
  • Changed sales floor signs to show current pricing and support product promotions
  • Helped customers locate desired items and transfer oversized items to vehicles
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Checked and pulled defective or expired products from shelves
  • Attended and participated in sales meetings to stay abreast of current offers and product issues
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate
  • Maintained neat, orderly and safe work space
  • Installed new vehicle systems and components in response to service orders, recall actions and manufacturer instructions
  • Inspected equipment to diagnose operational issues
  • Performed maintenance duties and safely handled chemicals and solutions
  • Explained diagnostic findings to customers and outlined repair or service options
  • Trained customer employees and managers on machine use and maintenance
  • Completed routine tasks such as tire rotation and balancing, oil changes and brake services
Delivery Driver, 06/2019 to 11/2019
FedEx – Topeka, KS
  • Recorded each delivery using proper paperwork before leaving warehouse
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery
  • Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities
  • Completed rush deliveries on tight timetables to satisfy customer needs
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules
  • Completed on-time deliveries by choosing best and most efficient routes
  • Contacted customers prior to delivery to confirm and coordinate delivery times
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions
  • Drove company truck for local and intra-state pick-ups and deliveries
  • Tracked delivery information, mileage and fuel use while on shift
  • Created and submitted delivery and DOT logs
Education
GED: 2018
Washburn Tech. - Topeka
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Resume Overview

Companies Worked For:

  • Honda
  • Jacs Liquor
  • Walmart
  • FedEx

School Attended

  • Washburn Tech.

Job Titles Held:

  • Parts sales Assistant Manager
  • Customer Service Representative / Cashier
  • Stocker/ service technician
  • Delivery Driver

Degrees

  • GED : 2018

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