LiveCareer-Resume

parts and accessories sales associate resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of first-rate team.

Skills
  • Training and coaching
  • Coordinating paperwork
  • Maintenance schedules
  • Forklift operation
  • Problem-solving skills
  • Ordering parts
  • Technical acumen
  • Catalog familiarity
  • Clean driving record
  • Organizational skills
  • Reviewing deliveries
  • Delivery order fulfillment
  • Invoice processing
Experience
Parts and Accessories Sales Associate, 07/2019 to 11/2020
BelmondCharleston, SC,
  • Opened crates to replenish stocked items in proper aisles.
  • Operated point of sales and parts lookup computer systems.
  • Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
  • Received, examined and reshelved returned parts.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
  • Followed standards of care and compliance per company and legal requirements.
Taxi Driver, 10/2017 to 04/2018
Dxp EnterprisesPhoenix, AZ,
  • Presented clean and sanitized vehicle to customers for utmost satisfaction.
  • Monitored profitable locations, including nightlife, tourist and business spots, to take advantage of business opportunities.
  • Received belongings from passengers and safely and securely stowed items and luggage.
  • Maintained vehicle in clean and safe manner to maximize passenger satisfaction.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
  • Offered riders information about local attractions and restaurants.
  • Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Received and safely and securely stowed passenger items and luggage.
  • Appeared at designated appointments according to schedule.
  • Responded to specific locations at designated times to handle customer reservations.
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Achieved consistently high customer scores due to exceptional service.
  • Cleaned vehicle regularly to maintain professional appearance.
Valet, 07/2015 to 01/2018
American ValetCity, STATE,
  • Notated damages to vehicles to reduce exposure to risk and lawsuits.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Positioned barricades and gates to maximize traffic flow through parking lot.
  • Responded to questions about local area and company services.
  • Directed drivers to parking spots.
  • Maintained cleanliness of service area by sweeping, mopping and organizing.
  • Maintained cleanliness, neatness and organization of all areas.
  • Collected parking lot fees from customers and issues parking stubs.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Service Writer, 08/2014 to 06/2015
Oil StopCity, STATE,
  • Presented accurate estimates to inform customers of all service charges and expectations.
  • Discussed options with customers, helping each make optimal choices for individual needs.
  • Conferred with customers to understand service needs and write up accurate orders.
  • Interfaced with technicians, parts department and managers to stay on top of availability and service procedures.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Capitalized on opportunities to enhance customer experiences and bring in repeat business.
  • Replenished shelves to maintain adequate merchandise levels.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Improved service quality and increased sales by developing strong knowledge of company's products and services.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
Education and Training
Structure Fire Fighter Certificate: Structure Fire Fighting, Expected in
Rogue Community College - Grants Pass, OR
GPA:
GED: , Expected in 05/1999
Mccall-Donnelly High School - Mccall, ID
GPA:
: Harley-Davidson Technician, Expected in
Motorcycle Mechanics Institute A Div. Of Universal Technical Institute - Phoenix, AZ
GPA:
  • Studied general motorcycle mechanic knowledge.
  • Studied Harley-Davidson brand specific mechanic practices.
: Outdoor Adventure Leadership, Journalism, Expected in
Southern Oregon University - Ashland, OR
GPA:
Equipment Operator Diploma: Surveying, Traffic Control, Heavy Machine Operatio, Expected in 05/2007
Heavy Equipment Operator School - Eugene, OR
GPA:

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Resume Overview

School Attended

  • Rogue Community College
  • Mccall-Donnelly High School
  • Motorcycle Mechanics Institute A Div. Of Universal Technical Institute
  • Southern Oregon University
  • Heavy Equipment Operator School

Job Titles Held:

  • Parts and Accessories Sales Associate
  • Taxi Driver
  • Valet
  • Service Writer

Degrees

  • Structure Fire Fighter Certificate
  • GED
  • Some College (No Degree)
  • Some College (No Degree)
  • Equipment Operator Diploma

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