Participant Staff Trainee Resume Example
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PARTICIPANT STAFF TRAINEE
Professional Summary
PROFESSIONAL OBJECTIVE An energetic and self-motivated individual with interest in an Employment Training Specialist position. Offering exceptional office skills, managerial capabilities, in addition to, providing inter-departmental support and superb customer relations.
Work History
Omni Hotels - Participant Staff TraineePittsburgh , PA03/2019 - Current
- Set up and maintained physical and electronic filing systems
- Produced and distributed team newsletters, email updates and other forms of communication
- Conducted thorough research using various media sources to obtain relevant data for staff requirements
- Performed data entry tasks to offload responsibility from ETS
- Gained valuable experience by performing follow-ups with participants and employers to evaluate progress
- Assisted ETS by answering phone calls, greeting visitors to organization and responded to request for information about program
- Served as central point of contact for all applicants, participants and host agencies
- Coordinated applicant interviews, including scheduling appointments, reserving offsite meeting rooms for interviews
- Maintained business records by updating applicant, participant and host agency information
- Organized files, developed spreadsheets, faxed reports and scanned documents
- Supported clerical needs of ETS, including taking messages, scanning documents and routing business correspondence
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
- Produced professional and error-free letters, presentations and spreadsheets
- Maintained positive working relationship with fellow staff and management
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences
The Children's Place - RETAIL SALES ASSOCIATECity , STATE04/2015 - 03/2017
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences
- Worked with off-site locations to find desired items for customers
- Maintained current store, product and promotional knowledge to drive consistent sales
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
- Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions
- Provided outstanding customer service to an average of 50 customers daily
- Followed all company policies, rules and procedures to promote company goals and ensure safety
South Alabama Regional Airport - SR. ADMINISTRATIVE ASSISTANT/RECEPTIONISTCity , STATE11/2005 - 04/2015
- Sorted incoming mail and directed to correct personnel each day
- Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel
- Prepared, compiled and filed documents as well as reports presented to various parties
- Created professional memoranda, letters and reports for two directors and five department heads, meeting expected deadlines for distribution
- Organized and booked travel plans and itineraries, including transportation and overnight accommodations clients, staff and leaders
- Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules
- Provided clerical support to all team members to improve office efficiency and enhance productivity
- Followed security procedures to maintain office safety by screening visitors, verifying visitor identification credentials, purpose of visit, issued visitor badges, monitored log-books and reported irregularities
- Compiled, produced, copied, faxed, filed or distributed documents, presentations and reports to appropriate parties
- Took accurate messages for staff and management to facilitate open and speedy communication
- Generated shipment invoices, prepared packages and set up courier deliveries for customers
- Managed ten-line system to handle more than 100 incoming calls per day
- Processed payments for airport services and resources and updated accounts to reflect balance changes
- Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed
Skills
- Accounting and bookkeeping
- Event and meeting planning
- Listening actively
- Team development strategies
- Time management skills
- Policy and procedure improvements
Education
Expected in 05/2021COLUMBIA SOUTHERN UNIVERSITYCityAssociate of Science: Health Information Science/Medical Coding
LURLEEN BURNS WALLACE COMMUNITY COLLEGECityAssociate degree: Computer Science
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Resume Overview
School Attended
- COLUMBIA SOUTHERN UNIVERSITY
- LURLEEN BURNS WALLACE COMMUNITY COLLEGE
Job Titles Held:
- Participant Staff Trainee
- RETAIL SALES ASSOCIATE
- SR. ADMINISTRATIVE ASSISTANT/RECEPTIONIST
Degrees
- Associate of Science : Health Information Science/Medical Coding
Associate degree : Computer Science
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