Participant Staff Trainee Resume Example SER SCSEP

PARTICIPANT STAFF TRAINEE

Professional Summary

PROFESSIONAL OBJECTIVE An energetic and self-motivated individual with interest in an Employment Training Specialist position. Offering exceptional office skills, managerial capabilities, in addition to, providing inter-departmental support and superb customer relations.

Work History

SER SCSEP - Participant Staff TraineeFort Collins, CO03/2019 - Current

Set up and maintained physical and electronic filing systems
Produced and distributed team newsletters, email updates and other forms of communication
Conducted thorough research using various media sources to obtain relevant data for staff requirements
Performed data entry tasks to offload responsibility from ETS
Gained valuable experience by performing follow-ups with participants and employers to evaluate progress
Assisted ETS by answering phone calls, greeting visitors to organization and responded to request for information about program
Served as central point of contact for all applicants, participants and host agencies
Coordinated applicant interviews, including scheduling appointments, reserving offsite meeting rooms for interviews
Maintained business records by updating applicant, participant and host agency information
Organized files, developed spreadsheets, faxed reports and scanned documents
Supported clerical needs of ETS, including taking messages, scanning documents and routing business correspondence
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
Produced professional and error-free letters, presentations and spreadsheets
Maintained positive working relationship with fellow staff and management
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences

The Children's Place - RETAIL SALES ASSOCIATEFoley, Loveland, AL, CO04/2015 - 03/2017

Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences
Worked with off-site locations to find desired items for customers
Maintained current store, product and promotional knowledge to drive consistent sales
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed
Arranged merchandise for display to highlight new styles, attract customers and enhance sales
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions
Provided outstanding customer service to an average of 50 customers daily
Followed all company policies, rules and procedures to promote company goals and ensure safety

South Alabama Regional Airport - SR. ADMINISTRATIVE ASSISTANT/RECEPTIONISTAndalusia, AL11/2005 - 04/2015

Sorted incoming mail and directed to correct personnel each day
Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel
Prepared, compiled and filed documents as well as reports presented to various parties
Created professional memoranda, letters and reports for two directors and five department heads, meeting expected deadlines for distribution
Organized and booked travel plans and itineraries, including transportation and overnight accommodations clients, staff and leaders
Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules
Provided clerical support to all team members to improve office efficiency and enhance productivity
Followed security procedures to maintain office safety by screening visitors, verifying visitor identification credentials, purpose of visit, issued visitor badges, monitored log-books and reported irregularities
Compiled, produced, copied, faxed, filed or distributed documents, presentations and reports to appropriate parties
Took accurate messages for staff and management to facilitate open and speedy communication
Generated shipment invoices, prepared packages and set up courier deliveries for customers
Managed ten-line system to handle more than 100 incoming calls per day
Processed payments for airport services and resources and updated accounts to reflect balance changes
Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed

Skills

Accounting and bookkeeping
Event and meeting planning
Listening actively

Team development strategies
Time management skills
Policy and procedure improvements

Education

Expected in 05/2021COLUMBIA SOUTHERN UNIVERSITYOrange Beach, ALAssociate of Science: Health Information Science/Medical Coding

LURLEEN BURNS WALLACE COMMUNITY COLLEGEAndalusia, ALAssociate degree: Computer Science

Resume Overview

Companies Worked For:

SER SCSEP
The Children's Place
South Alabama Regional Airport

School Attended

COLUMBIA SOUTHERN UNIVERSITY
LURLEEN BURNS WALLACE COMMUNITY COLLEGE

Job Titles Held:

Participant Staff Trainee
RETAIL SALES ASSOCIATE
SR. ADMINISTRATIVE ASSISTANT/RECEPTIONIST

Degrees

Associate of Science : Health Information Science/Medical Coding
Associate degree : Computer Science

Participant Staff Trainee Resume Example

Resume Score: 80%

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