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Participant Staff Trainee Resume Example

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PARTICIPANT STAFF TRAINEE
Professional Summary

PROFESSIONAL OBJECTIVE An energetic and self-motivated individual with interest in an Employment Training Specialist position. Offering exceptional office skills, managerial capabilities, in addition to, providing inter-departmental support and superb customer relations.

Work History
Omni Hotels - Participant Staff TraineePittsburgh , PA03/2019 - Current
  • Set up and maintained physical and electronic filing systems
  • Produced and distributed team newsletters, email updates and other forms of communication
  • Conducted thorough research using various media sources to obtain relevant data for staff requirements
  • Performed data entry tasks to offload responsibility from ETS
  • Gained valuable experience by performing follow-ups with participants and employers to evaluate progress
  • Assisted ETS by answering phone calls, greeting visitors to organization and responded to request for information about program
  • Served as central point of contact for all applicants, participants and host agencies
  • Coordinated applicant interviews, including scheduling appointments, reserving offsite meeting rooms for interviews
  • Maintained business records by updating applicant, participant and host agency information
  • Organized files, developed spreadsheets, faxed reports and scanned documents
  • Supported clerical needs of ETS, including taking messages, scanning documents and routing business correspondence
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
  • Produced professional and error-free letters, presentations and spreadsheets
  • Maintained positive working relationship with fellow staff and management
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences
The Children's Place - RETAIL SALES ASSOCIATECity , STATE04/2015 - 03/2017
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences
  • Worked with off-site locations to find desired items for customers
  • Maintained current store, product and promotional knowledge to drive consistent sales
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
  • Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions
  • Provided outstanding customer service to an average of 50 customers daily
  • Followed all company policies, rules and procedures to promote company goals and ensure safety
South Alabama Regional Airport - SR. ADMINISTRATIVE ASSISTANT/RECEPTIONISTCity , STATE11/2005 - 04/2015
  • Sorted incoming mail and directed to correct personnel each day
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel
  • Prepared, compiled and filed documents as well as reports presented to various parties
  • Created professional memoranda, letters and reports for two directors and five department heads, meeting expected deadlines for distribution
  • Organized and booked travel plans and itineraries, including transportation and overnight accommodations clients, staff and leaders
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules
  • Provided clerical support to all team members to improve office efficiency and enhance productivity
  • Followed security procedures to maintain office safety by screening visitors, verifying visitor identification credentials, purpose of visit, issued visitor badges, monitored log-books and reported irregularities
  • Compiled, produced, copied, faxed, filed or distributed documents, presentations and reports to appropriate parties
  • Took accurate messages for staff and management to facilitate open and speedy communication
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers
  • Managed ten-line system to handle more than 100 incoming calls per day
  • Processed payments for airport services and resources and updated accounts to reflect balance changes
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed
Skills
  • Accounting and bookkeeping
  • Event and meeting planning
  • Listening actively
  • Team development strategies
  • Time management skills
  • Policy and procedure improvements
Education
Expected in 05/2021COLUMBIA SOUTHERN UNIVERSITYCityAssociate of Science: Health Information Science/Medical Coding
LURLEEN BURNS WALLACE COMMUNITY COLLEGECityAssociate degree: Computer Science
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

91Good
Resume Strength
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  • Word choice
  • Measurable results

Resume Overview

School Attended

  • COLUMBIA SOUTHERN UNIVERSITY
  • LURLEEN BURNS WALLACE COMMUNITY COLLEGE

Job Titles Held:

  • Participant Staff Trainee
  • RETAIL SALES ASSOCIATE
  • SR. ADMINISTRATIVE ASSISTANT/RECEPTIONIST

Degrees

  • Associate of Science : Health Information Science/Medical Coding
    Associate degree : Computer Science

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