I’m capable of fixing anything and go to the end and find a solution no matter what, to get the job done. Business-conscious General Manager bringing over [Number] years of experience in [Type] industry. Focused and enthusiastic professional offering leadership for employee relations through effective communications, training and development. Measures performance to company goals and standards and establishes targets for improvements in safety, quality, cost and delivery. Ambitious and results-oriented General Manager with over [Number] years of experience creating strategic alliances with [Job Title]s to effectively align with and support key business initiatives. Progress-driven planner adept at building and retaining high-performing teams. Leverages effective daily production planning, budgeting and resource management to reach operational objectives. Customer-oriented General Manager with [Number] years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen. Insightful [Job Title] with [Number] years of experience leading operations by directing daily activities. Proven track record of developing targeted business operations plans, implementing improvements and overseeing [Area of expertise]. Decisive leader highly competent in establishing and achieving ambitious goals and quality standards.
Handyman.
- Property maintenance
- Exterior and interior painting
- Roof maintenance
- Sanitation and safety
- Power tools
- Grounds maintenance
- Painting
- Electrical components
- Plumbing
- Landscaping and groundskeeping
- [Type] equipment maintenance
- Building maintenance
- Safety protocols
- Cleaning and sanitizing
- General plumbing
Pittsburgh, PA, 07/2019 - Current
- Leading and managing the restaurant, responsible for different tasks such as restaurant marketing strategies, recruiting and hiring restaurant staff, training, overseeing food quality, developing menus as well as greeting and serving restaurant guests.
- Monitored facilities and identified maintenance and repair needs.
- Coordinated building operations, maintenance, and improvements.
- Planned and managed general repairs and maintenance and construction projects.
- Handled occupant complaints and dealt with issues.
- Conducted property walkthroughs to inspect building and occupant standards.
- Managed building staff by scheduling, assigning tasks and training new hires.
- Inventoried equipment and made frequent orders from vendors and distributors.
- Scheduled and supervised contractors to perform building upgrades and maintenance.
- Mentored building staff personnel, which boosted team dynamics and maintained pleasant workplace for all.
- Handled variety of building maintenance responsibilities, including replacement of door locks and repair of heating and air conditioner problems.
West Hollywood, CA, 03/2013 - 08/2021
- Leading and managing the restaurant, responsible for different tasks such as restaurant marketing strategies, recruiting and hiring restaurant staff, training, overseeing food quality, developing menus as well as greeting and serving restaurant guests.
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Designed sales and service strategies to improve revenue and retention.
- Managed shrink processes and inventory levels for corrective action planning to save costs.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Tracked monthly sales to generate reports for business development planning.
- Maximized time and manpower by consolidating data, payroll and accounting programs into centralized system.
- Mitigated regulatory risks by overseeing compliance visits and adhering to protocol.
- Facilitated monthly workshops to share best practices to optimize productivity.
- Oversaw corporate communications to streamline data and information sharing initiatives.
- Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
- Participated in organizational transformation and implementation activities to monitor corporate restructures.
- Delivered and implemented engagement, diversity and cultural programs using robust reporting tools to improve productivity and enhance staff morale.
- Liaised with cross-functional teams to develop product positioning strategies.
- Forecasted outlook by mitigating operational risk and compiling performance, financial, headcount and AUM data.
- Directed successful turnaround by eliminating over $[Amount] in debt within one quarter.
Pismo Beach, CA, 06/2010 - 02/2012
- Take orders, answer questions about the menu and food, sell the restaurant's food and drinks, take payment, communicate orders with the kitchen staff, seat customers, and help with customer service and cleaning.
City, STATE, 05/2018 - 10/2021
- Met and greeted tenants, vendors and guests, tracked non-residents via sign-in logbook, denied entry to unauthorized people and answered front-desk telephone.
- Observed outside area and entrance for safety and possible hazards, conducted ongoing inspection of sidewalks, cleared snow, ice and debris and reported serious hazards.
- Transported guests around premises or local areas in car or motorized cart.
- Posted charges of food, room, liquor and telephone to system and manual ledger.
- Picked up and bundled guests' laundry for outside cleaning service.
- Transferred luggage, trunks and packages to and from rooms, loading areas, vehicles or transportation terminals with baggage carts.
- Arranged private or taxi transportation for residents and guests, gathered packages and delivered personal belongings to resident apartments.
- Respected privacy and confidentiality of residents and guests by declining to divulge information to unauthorized individuals entering building or telephoning.
- Monitored audio and visual fire alarms and called for attention where required, addressed elevator malfunctions and alerted service providers of utility outages or repair needs.
- Directed residents and guests to recommended service providers and restaurants and coordinated housekeeping services and other community-specific services such as dog walking.
- Transferred suitcases, bags and other items from vehicles and main lobby to and from guest rooms.
- Maintained pristine condition of lobby at all times and removed trash and discarded items immediately.
- Escorted travelers to and from guest rooms and assisted with luggage.
- Offered guests details regarding hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums.
- Discussed guest issues with front desk manager to devise speedy resolutions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
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Job Titles Held:
- Part Time Super
- General Manager
- Floor Manager
- Doorman
Degrees
- High School Diploma
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