Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Hardworking and reliable sales associate with strong ability in customer service and organizational skills. Offering proficiency in Microsoft word. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
12/2020 to Current
Part-time Sales Associate Aaron's, Inc Kennesaw, GA,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained effective relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Helped average of 5-8 customers per day by responding to inquiries and locating products.
  • Prepared cash deposits up to $1200 with zero discrepancies.
  • Surpassed daily sales goals by 40% by up-selling product, tools, and promotional products.
12/2018 to 12/2020
Assistant Manager/Interim Manager Accentcare Clarksville, TN,
  • Worked closely with store manager to maintain day-to-day operations.
  • Resolved escalated customer concerns smoothly and with utmost professionalism to protect business reputation.
  • Assisted in store opening by setting up office space, computers and cash registers.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Planned and delegating tasks for 2-3 team members.
  • Completed inventory audits to identify losses and project demand.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Delegated daily tasks to team members to optimize group productivity.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Trained team of 2-3, to deliver outstanding customer service, boosting customer satisfaction ratings 100%.
  • Supported sales management initiatives to optimize business development.
05/2010 to 12/2017
Sales Associate CosmoProf City, STATE,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built trusting relationships with customers by making personal connections.
  • Answered incoming telephone calls to provide store, products and services information.
  • Built and maintained effective relationships with peers and upper management to drive team success.
  • Prepared cash deposits up to $1200 with zero discrepancies.
  • Processed orders through POS and coordinated product deliveries.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Helped average of 8-10 customers per day by responding to inquiries and locating products.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Worked with fellow sales team members to achieve group targets.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Won store sales competition for color increase in sales from previous year.
  • Offered product and service consultations and employed upselling techniques.
  • Acted as initial contact in addressing customer concerns.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
Education and Training
Expected in 08/1996
: Cosmetology
Chic University of Cosmetology - Grand Rapids, MI,
GPA:
Expected in 06/1992
High School Diploma:
East Kentwood High School - Grand Rapids, MI
GPA:

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Resume Overview

School Attended

  • Chic University of Cosmetology
  • East Kentwood High School

Job Titles Held:

  • Part-time Sales Associate
  • Assistant Manager/Interim Manager
  • Sales Associate

Degrees

  • High School Diploma

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