Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Motivated Front Office Assistant PCD seeking Full-Time position with DeKalb Medical. Advanced responsibilities in leadership, training in records management. Organized and resourceful with strong planning and time management abilities. Medical office assistant highly skilled in maintaining records in accordance with established procedures and legal guidelines, while maintaining the physician office and interacting with all patients and visitors and accurately handling the flow of patient care and all monetary transactions. Strengths include coding, file management and inventory control. Results-oriented Manager who thrives in fast-paced and competitive environments. Brings strong presentation, analytical and problem solving skills. Motivated administrative professional with track record of success as Administrative assistant. Highly accurate and efficient with exceptional organizational abilities and a service-focused mindset.
  • HIPAA compliance
  • ICD-9 coding experience
  • Documentation
  • Administrative support
  • Data entry
  • Inventory coordination
  • Client relations
  • Critical thinking skills
  • Work well independently
  • Professional demeanor
  • Excel spreadsheets
  • Time management
  • Self-directed
  • Results-oriented
  • Meticulous attention to detail
  • Microsoft Office proficiency
  • Professional and mature
  • Advanced MS Office Suite knowledge
  • Resourceful
  • Medical terminology
  • Meeting planning
  • Schedule management
  • Self-starter
  • Claims appeal procedures
Part Time RIO SPECIALIST , 07/2017 to
Coca-ColaOntario, CA,
Still Present - 
Entered information into computer databases.
Updated daily logs for tracking file movements.
Scanned and filed forms, reports, correspondence and receipts.
Retrieved requested files and delivered to appropriate personnel.
Operated office equipment such as copiers and fax machines.
Reviewed files to check for complete and accurate information.
Destroyed files and materials upon request.
Looked up information with computer programs.
Contacted staff and customers to retrieve files.
Wrote professional business correspondence.
Gained advanced knowledge of File Manger/MRN.
Document Management Specialist (CONTRACT POSITION), 01/2017 to 07/2017
Altegra HealthCity, STATE,

Retrieved physician correspondence from dictation service and made edits when necessary.
Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
Appropriately and correctly identified errors and re-filed denied/rejected claims as they were received from the Patient Account Representative.

Verified and abstracted all medical data to assign appropriate codes for hospital inpatient records.
Recorded and filed patient data and medical records.
Demonstrated analytical and problem-solving ability by addressing barriers to receiving and validating accurate HCC information.
Carefully reviewed medical records for accuracy and completion as required by insurance companies.
Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
Wrote clear and detailed clinical phone messages for physicians.
Acquired insurance authorizations for procedures and tests ordered by the attending physician.
Completed registration quickly and cordially for all new patients.
Coded outpatient encounters at a rate of 160 per day and 120 complex specialty coding.
Confirmed patient information, collected copays and verified insurance.
Administrative Assistant, 2013 to 2016
Finger's CollisionCity, STATE,
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Designed electronic file systems and maintained electronic and paper files.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Maintained the front desk and reception area in a neat and organized fashion.
Served as central point of contact for all outside vendors needing to gain access to the building.
Wrote reports and correspondence from dictation and handwritten notes.
Wrote reports and correspondence from dictation and handwritten notes.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Created PowerPoint presentations used for business development.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Managed the day-to-day calendar for the company’s senior director.
Properly routed agreements, contracts and invoices through the signature process.
Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
Received and screened a high volume of internal and external communications, including email and mail.
Education and Training
Bachelor of Science: Business Management, Expected in 2014
Southern University - Savannah, GA
Legal Studies coursework in Business Management 
Coursework in Communications, Criminal Law and Public Administration
Seeking Full Time Position

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School Attended

  • Southern University

Job Titles Held:

  • Document Management Specialist (CONTRACT POSITION)
  • Administrative Assistant


  • Bachelor of Science

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