Bringing communication, organizational, secretarial, and problem solving skills to provide positive successful support to the company.
- Intuit Quickbook Plus
- Dept Collection
- Production Planning
- Expediting
- Part Sales Coordinator
- Microsoft Office proficiency
- Meticulous attention to detail
- Results-oriented
- Strong problem solver
- Self-directed
- Strong interpersonal skills
Coordinated all department functions for team of [Number]+ employees.Process Improvement
- Oversaw implementation of new phone system which resulted in more cost-effective service.
Research
- Investigated any necessary information for proper billing for insurance companies, patients and DMEs such as proper billing codes.
Research
- Investigated and analyzed client complaints to identify and resolve issues.
Multitasking
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Customer Service
- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Administration
- Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Payroll Assistance
- Assisted with payroll preparation and entered data into cumulative payroll document.
Reporting
- Established client payment plan program to monitor payment compliance and progress, reducing uncontrolled payment activity by 10%.
City, STATE, 08/2001 - Current
- Provides both clerical and administrative support to the pastor and ministry leaders as part of a team or individually.
- Maintain all office needs, church records, and operate standard office equipment.
- Purchase supplies and negotiate with outside vendors.
City, STATE, 01/2013 - 01/2014
- Prepare financial statements and reports, including profit and loss statement and balance sheet Assist with budget preparations Pay bills and maintain ledgers Receive, approve, and/or decline client invoices Keep track of client assets.
- Assist accountants with tax return preparation.
- Code payables for accounts payable clerks to input.
- Make bank deposits and receipts of money.
- Reconcile bank account and distribute money within departments Assure expenditures are in accordance with code balances for item acquisition.
- Conduct invoice activities and pay vendors for delivered materials.
- Provide inventory support, including maintaining office materials and supplies.
- Receive requests for materials and equipment and prepare purchase orders accordingly.
- Transmit purchase orders directly to vendors for purchases.
- Prepare appropriate schedules and reports as requested by clients and partners.
- Payroll processing Collections Collect payments on past due bills.
- Create a list of people who have not made payments.
- Organize list according to severity of delinquency.
- Call customers using telephone.
- Inform clients of overdue accounts and amount currently owed.
- Attempt to collect payment.
- Ensure all customer information is correct, including phone numbers and addresses.
- Listen to customer's story and determine if debt can be collected.
- Set up repayment plans and new terms of sale.
- Record new commitment to repay debt.
- Purge records if debt has been satisfied.
- Report satisfied debts to credit bureaus.
- Follow federal and state laws dealing with debt collection.
- Print reports for management.
- Snapper Power Equipment: Production Control Master Scheduler / Production & Part Sales Inventory Expeditor.
City, STATE, 05/1991 - 08/2001
- Experience in production planning and expediting the flow of work and materials within or between departments according to production schedule.
- Knowledge of materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Compiling reports on progress of work, inventory levels, costs, and production problems.
- Work with vendors, and customers to coordinate production and shipping material.
City, STATE, 07/1985 - 01/1991
- Coordinate and expedite the flow of work and materials within or between departments according to production schedule.
- Review and distribute production work.
- Maintains inventories of materials and supplies necessary to meet production demands.
- Apply new information for both current and future problem solving and decision making.
- Coordinated meetings with other department managers and served as main liaison between sales and engineering staff.Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
accounts payable, administrative support, balance sheet, Basic, Bookkeeping, budget, clerical, Communication skills, credit, client, clients, databases, decision making, Dependable, Prepare financial statements, functional, Inventory, inventory levels, materials, Microsoft Excel, money, Microsoft Office, office, multi-tasking, office equipment, organizational, payables, Payroll processing, problem solving, processes, Receive requests, profit and loss statement, progress, quality control, Quickbooks, Sales, self-motivated, shipping, spreadsheets, tax return preparation, telephone, phone
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Resume Overview
School Attended
- Graduate of Jonesboro Senior High School
Job Titles Held:
- Part Time Office Manager / Administrative Assistant
- Bookkeeping
- Master Scheduler, Inventory Control, Parts Expediter, Part Sales Coordinator
- Business Operation Clerk
Degrees
- Certificate in Microsoft Excel Basic. Certificates from Skill Path Seminar for The Indispensable Assistant and Communication skills
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