I was raised on a family dairy so I'm no stranger to hard work. On the farm schedule, organization, and doing the job right the first time is a must. I spend most my youth working for a variety of retail stores like Kohl's in the bakery, Kmart, Walmart at each of these jobs I had responsibilities of inventory, unloading truck, shipment and receiving. After I was married I worked for my husbands family business as an office assistant where I learned billing, accounting and installed there computer system we still used today for accounting. As the last of my children went off to school I started volunteering at the schools and so was sub ing for the school's Aides. I recently went back into the retail field by working at Lane Bryant as a associate where I learned shipment, receiving, floor plan, fashion, better customer service. In January I was moved to pt Keyholder/ pt manager where I learned the updated computer systems and paper work.
I'm hard working, good at customer service, task oriented and willing to learn.
I was promoted to part time key holder just over a year with the company.
Fulfilled all supervisory duties when Store Manager was on vacation.
Successfully updated the accounting system from paper to computer for Jaeckel Bros.
Designed displays to make the store experience interactive and engaging.Displayed the appropriate signage for products and sales promotions.Arranged items in favorable positions and areas of the store for optimal sales.Organized and located inventory and updated store spreadsheets.Shopped competition to identify opportunities, labels and trends.Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Consulted with customers on the latest styles and trends.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Kept current on market and product trends to effectively answer customer questions.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Communicated information to customers about product quality, value and style.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Processed shipments and maintained organized stock shelves.Marked clearance products with updated price tags.Processed all sales transactions accurately and in a timely fashion.Led sales calls with team members to establish sales and customer retention goals.Trained sales staff for new to Maintained friendly and professional customer interactions.store.
Designed electronic file systems and maintained electronic and paper files.Wrote reports and correspondence from dictation and handwritten notes.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports and presentations.Managed daily office operations and maintenance of equipment.Processed an average of 500 invoices per month for a large-scale organization.Renegotiated payment terms with dozens of suppliers.Reduced time and costs and increased efficiency by introducing new accounting procedures.Calculated figures such as discounts, percentage allocations and credits.Verified details of transactions, including funds received and total account balances.Suggested process improvements to secure prompt and regular receipts for the organization.Coded the general ledger and processed vendor invoice payments.Deposited third party checks, as well as monthly reserve transfers.Revamped accounting quality system to prepare for important audits.Opened and assigned new client accounts.Coordinated approval processes of all accounts payable invoices.Balanced batch summary reports for verification and approval.Conducted month-end balance sheet reviews and reconciled any variances.Researched and resolved billing and invoice problems.
Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Placed special orders and called other stores to find desired items.Recommended merchandise based on customer needs.Operated a cash register to process cash, check and credit card transactions.Guided customers in choosing items that reflected personal style and shape.Administered all point of sale opening and closing procedures.Facilitated monthly and quarterly physical inventory counts.Explained information about the quality, value and style of products to Influence customer buying decisions.Replenished floor stock and processed shipments to ensure product availability for customers.
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