Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Exemplary Crew Member offers dynamic client engagement, food safety and inventory restocking. Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction.

Skills
  • Company standards
  • Inventory restocking
  • Team Contributions
  • Workplace Efficiency
  • Machine Operations
  • Safety
  • Line Efficiency
  • Inventory
  • Meal prep
  • Superior communication skills
  • Food and beverage preparation
  • Phone orders
  • Concise time management
  • Cooking procedures
  • Order taking
  • Equipment maintenance
  • Safe food handling
  • Guest service
  • Kitchen cleanliness and organization
  • Menu item familiarity
  • Cash register operations
  • Food handling and sanitization
  • Issue resolution
  • Opening and closing procedures
  • Payment transactions
  • Food service standards
  • Cleaning and sanitation
Experience
Part Time Crew Member, 11/2020 - Current
Arby's, Llc Mishawaka, IN,
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Packed fast food products in approved containers, cups and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Upheld high standards of productivity and quality in operations.
  • Organized and restocked food and smoothie supplies to support operations and team productivity.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Served drinks and prepared specialty beverages.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Provided exceptional service that reflected restaurant standards and core values.
  • Assembled and served meals according to specific guest requirements.
  • Counted cash drawer at end of shift and prepared bank deposits.
  • Conversed with customers to build rapport, answer questions and defuse complaints,
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Made sure guests were satisfied with meals, taking swift action to correct problems.
  • Collected and returned dirty dishes to kitchen to help team stay ahead of demand.
  • Interacted effectively with fellow employees to stage food trays for distribution to customers.
  • Scrubbed equipment, tables and encounters to meet cleanliness standards.
  • Counted and balanced register following each shift.
  • Prepared bills for customers with accuracy and speed, handling payments rapidly to enable increased table turns.
  • Packaged and verified contents of orders to increase satisfaction.
  • Maintained safe food handling practices to prevent germ spread.
  • Served food, beverages and desserts to customers according to exact specifications.
  • Documented orders in POS terminal, collected payments and made accurate change for cash transactions.
  • Answered questions about menus, giving guests list of items included in dishes when asked.
  • Adopted increased sanitizing protocols and social distancing requirements to promote safety.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Wiped counters and tables to remove dirt and food and maintain clean environment for guests.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Tailored orders to address customer allergies and gluten concerns.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Sales Associate, 06/2019 - 11/2020
Vera Bradley, Inc. Pooler, GA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Built trusting relationships with customers by making personal connections.
  • Acted as initial contact in addressing customer concerns.
  • Helped average of 14 customers per day by responding to inquiries and locating products.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Negotiated and closed deals with minimal oversight.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Worked with fellow sales team members to achieve group targets.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
  • Acted as point of contact for internal and external customers across departments.
Sales Associate, 10/2019 - 01/2020
Vera Bradley, Inc. Schaumburg, IL,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Offered product and service consultations and employed upselling techniques.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Built trusting relationships with customers by making personal connections.
  • Worked with fellow sales team members to achieve group targets.
Education and Training
High School Diploma: , Expected in 12/2020
-
Lenoir City High School - Lenoir City, TN
GPA:
: Business, Expected in
-
East Tennessee State University - Johnson City, TN
GPA:
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Promoted from crew member to crew lead, in less than 12-months
Activities and Honors

Was in DECA in high school

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Resume Overview

School Attended

  • Lenoir City High School
  • East Tennessee State University

Job Titles Held:

  • Part Time Crew Member
  • Sales Associate
  • Sales Associate

Degrees

  • High School Diploma
  • Some College (No Degree)

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