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Part time bookseller Resume Example

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PART TIME BOOKSELLER
Professional Summary
Dependable andfocused individual that brings management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Skills
  • Retail sales
  • Computer literate
  • POS systems knowledge
  • Merchandising
  • Skilled problem solver
  • Organized
  • Retail management
  • Strong communication skills
  • Motivated team player
  • Natural leader
  • Fluent in spanish
  • Staff training/development
  • Efficient multi-tasker
  • Customer service-oriented
  • Quick learner
  • Cash handling
  • Work History
    Part time bookseller, 2004
    Barnes & Noble College – City
  • Operated a cash register for cash, check and credit card transactions with accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • trained new sales associates each quarter.
  • Full time cashier supervisor , 2008
    Barnes & Noble College – City
  • Operated a cash register for cash, check and credit card transactions with accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Identified potential shoplifters and alerted management.
  • trained new sales associates.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Shared best practices for sales and customer service with other team members to help improve the store\'s efficiency.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Mentored new sales associates to contribute to the store\'s positive culture.
  • Communicated clear expectations and goals to each team member.
  • Worked with the management team to implement the proper division of responsibilities.
  • Full Time Cafe Supervisor , 2009
    Barnes & Noble College – City
  • Hired and trained newstaff.
  • Worked directly with departments, clients, management to achieve goals
  • Oversaw inventory and office supply purchases.
  • Provided outstanding customer service.
  • Met all customer call guidelines including service levels, handle time and productivity.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Strong leader of customer support staff.
  • trained staff on operating procedures and company services.
  • Identified individual development needs with appropriate training.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Complied with standards for merchandising, stocking and storing product.
  • Full time Cafe Manager , Current
    Barnes & Noble College – City
  • Managed store responsibly byopening and closing store.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Scheduled weekly inventory pickups and deliveries with vendors.
  • Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Helped drive sales goals and achieve monthly quotas.
  • Communicated all store initiatives and promotions to customers to generate return business.
  • train new incoming part time booksellers as well as new managers from different store location.
  • Produced monthly reports using Excel spreadsheet functions.
  • Education
    Bachelor of Science: History , 2012
    DePaul University - City
  • Minor in Latin-American and Latino Studies
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    How this resume score could be improved?

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    72Average
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    Resume Overview

    School Attended

    • DePaul University

    Job Titles Held:

    • Part time bookseller
    • Full time cashier supervisor
    • Full Time Cafe Supervisor
    • Full time Cafe Manager

    Degrees

    • Bachelor of Science : History , 2012

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