Part time bookseller Resume Example
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PART TIME BOOKSELLER
Professional Summary
Dependable andfocused individual that brings management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Skills
Work History
Part time bookseller, 2004
Barnes & Noble College – City
Operated a cash register for cash, check and credit card transactions with accuracy. Stocked and replenished merchandise according to store merchandising layouts. Priced merchandise, stocked shelves and took inventory of supplies. Cleaned and organized the store, including the checkout desk and displays. Alerted customers to upcoming sales events and promotions. trained new sales associates each quarter.
Barnes & Noble College – City
Full time cashier supervisor , 2008
Barnes & Noble College – City
Operated a cash register for cash, check and credit card transactions with accuracy. Stocked and replenished merchandise according to store merchandising layouts. Identified potential shoplifters and alerted management. trained new sales associates. Completed all point of sale opening and closing procedures, including counting the contents of the cash register. Handled all customer relations issues in a gracious manner and in accordance with company policies. Shared best practices for sales and customer service with other team members to help improve the store\'s efficiency. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Mentored new sales associates to contribute to the store\'s positive culture. Communicated clear expectations and goals to each team member. Worked with the management team to implement the proper division of responsibilities.
Barnes & Noble College – City
Full Time Cafe Supervisor , 2009
Barnes & Noble College – City
Hired and trained newstaff. Worked directly with departments, clients, management to achieve goals Oversaw inventory and office supply purchases. Provided outstanding customer service. Met all customer call guidelines including service levels, handle time and productivity. Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals. Strong leader of customer support staff. trained staff on operating procedures and company services. Identified individual development needs with appropriate training. Followed-through on all critical inter-departmental escalations to increase customer retention rates. Complied with standards for merchandising, stocking and storing product.
Barnes & Noble College – City
Full time Cafe Manager , Current
Barnes & Noble College – City
Managed store responsibly byopening and closing store. Communicated with vendors regarding back order availability, future inventory and special orders. Scheduled weekly inventory pickups and deliveries with vendors. Restocked inventory ever month and reviewed cash operation data to verify proper replenishment. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Built long-term customer relationships and advised customers on purchases and promotions. Monitored cash drawers in multiple checkout stations to ensure adequate cash supply. Helped drive sales goals and achieve monthly quotas. Communicated all store initiatives and promotions to customers to generate return business. train new incoming part time booksellers as well as new managers from different store location. Produced monthly reports using Excel spreadsheet functions.
Barnes & Noble College – City
Education
Bachelor of Science: History ,
2012
DePaul University - City
Minor in Latin-American and Latino Studies
DePaul University - City
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Resume Overview
School Attended
- DePaul University
Job Titles Held:
- Part time bookseller
- Full time cashier supervisor
- Full Time Cafe Supervisor
- Full time Cafe Manager
Degrees
- Bachelor of Science : History , 2012
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