Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Executive Summary
Highly motivated and result driven leader with a demonstrated history of working in the telecommunications industry. Skilled in team motivation, cabling, customer relationship management, customer satisfaction, and customer retention.
Core Qualifications
  • Commercial Business Installs
  • Fall Protection Certified
  • Aerial Lift Certified
  • ​CAT-5/6 Certified
  • Home Security Certified
  • BPI Certified (SCTE)
Professional Experience
Parks Maintenance Worker, 06/2017 -
City Of Des Moines Washington Des Moines, WA, Assists in the maintenance of general grounds and facilities work including shrubs, trees, and landscape areas.  Operates small gas-powered equipment including edger, blower, mower, string trimmer and hedge shears.  Assists in digging holes and trenching for irrigation repairs and installation.  Assists in loading, transporting, and unloading equipment, materials, debris, and other heavy objects related to maintenance.  Sets up traffic control including signs and barricades for maintenance on landscape medians. 
Supervisor, 09/2015 - 03/2017
John Deere Greeneville, TN,
Managed team of 12 technicians to hit monthly sales, service, and installation goals. Assisted in evaluating and hiring new employees, coaching technicians, developing and preparing performance evaluations and providing feedback to ensure a quality work team. Enhanced and enriched employees' technical knowledge and skill levels to ensure excellence with respect to customer service and installation. Provided leadership and direction in cultivating interdepartmental relationships. Trained and developed employees on knowledge and skills needed to advance their careers.

Technician, 10/2006 - 09/2015
Earnhardt Auto Surprise, AZ, Provided service and installation of company services. Educated customers on how to use the services provided. Promoted long-term goal of customer loyalty and satisfaction. Assisted with on the job training of new technicians per company guidelines. Supported fellow crew members in troubleshooting challenging situations as well as equipment and access issues. Mentored junior team members.
Loader/Stacker, 03/2001 - 11/2005
Meadow Gold Dairies City, STATE, Responsible for preloading trucks and containers with various company products to be distributed throughout the islands. In charge of stacking products together in designated areas within the coolers. Maintained cleanliness of entire plant daily.
Lead Package Handler, 01/1999 - 08/2000
FedEx Ground City, STATE, Managed a team of 11 employees. Preloaded trucks with mail of various sizes. Responsible for all boxes in need of address changes. In charge of safety and security of entire dock area.
: Liberal Arts, Expected in
Kapiolani Community College - Honolulu, HI
Some college coursework completed in Liberal Arts Studies
  • Six time Pyramid of Excellence (POX) Winner
  • Multiple Top Team Award Winner
  • Multiple Top Performer Award Winner
  • Emerging Leaders Program (ELP) Graduate
  • CPE Frontline Ambassador Team Member
  • Women In Cable Television (WICT) Member
  • Society of Cable Telecommunications Engineers (SCTE) Member

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School Attended

  • Kapiolani Community College

Job Titles Held:

  • Parks Maintenance Worker
  • Supervisor
  • Technician
  • Loader/Stacker
  • Lead Package Handler


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