Parking Enforcement Officer Resume Example

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PARKING ENFORCEMENT OFFICER
Professional Summary

Helpful Parking Enforcement Officer capable of enforcing city and state parking regulations. Expertise in maintaining and repairing various parking equipment, including lN5 Held Hand Device and LPR Camera. Skilled at assisting motorists with jump starts, lockouts and push outs during snowstorms. Diligent Parking Enforcement Officer with 2 years of experience working as a officer in Milwauke. Sound knowledge of applicable state codes, ordinances, and regulations. Able to operate a motor vehicle safely and interact tactfully and effectively with those encountered in the course of work. Friendly and reliable with a very flexible schedule.

Skills
  • Self-defense trained
  • Law enforcement coordination
  • Foot patrolling
  • Enforcement actions knowledge
  • Ticketing
  • State code ordinance knowledge
  • Safety awareness proficiency
Work History
Parking Enforcement Officer04/2018 to Current
Company NameCity, State
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Wrote and issues citations or warnings to owners of vehicles.
  • Filled out daily log of citations and warnings issued and submitted list to supervisor at end of shift.
  • Maintained accurate and detailed logs of all events during each shift.
  • Processed and logged accurate and detailed incident reports.
Residential Counselor09/2014 to 08/2018
Company NameCity, State
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
  • Enforced policies and safety standards through building and room rounds.
  • Promoted positive relations between residents and staff.
  • Solved grievances and complaints by collaborating with residents.
  • Supported personal needs of residents dealing with diverse conditions.
  • Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
  • Conducted daily welfare checks and ensured that all resident needs were met by coordinating with facility staff.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
Cage Supervisor12/2000 to 12/2010
Company NameCity, State
  • Verified over $100,000.00 of cash and credit payments daily.
  • Verified individual amounts of loose coin and bundled paper money.
  • Filled gaming machines with cash and coin and monitored machines during shift for proper operation.
  • Issued gaming coins and tokens to customers for cash.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Performed check cashing for customers based on company policies.
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
  • Supervised production planning while using appropriate tools and analysis for smooth production output.
  • Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Worked with customers to understand requirements and provide exceptional customers service.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Received incoming calls and messages and addressed or triaged phone requests.
  • Supervised and led employees to high performance levels in cross-functional matrix management structure.
Education
High School DiplomaBay View High School- City, State

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Resume Overview

School Attended

  • Bay View High School

Job Titles Held:

  • Parking Enforcement Officer
  • Residential Counselor
  • Cage Supervisor

Degrees

  • High School Diploma

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