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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Seasoned public servant with more than 6 years of experience in fast-paced decision making environment . Excellent self motivator and communication skills. Track record of achieving exceptional results in any line of work, and great with problem solving, among peers as well as in the work environment it's self .

Skills
  • Experience
  • Sales associate
  • Hibbett Sports - Pikeville, KY
  • Although I have only been working for Hibbett Sports for a short period of time I
  • Have learn a lot about promoting sales and making sales along with offering add on
  • Items and keeping clean and well maintained stock.
  • Security supervisor
  • Faststaff Security LLC. - Hazard, KY
  • Monitor and ensure a sound, ethical environment.
  • Plan, direct, or coordinate security activities to safeguard company assets,
  • Employees, guests, or others on company property.
  • Develop, implement, manage, or evaluate policies and methods to protect
  • Personnel against harassment, threats, or violence.
  • Communicate security status, updates, and actual or potential problems, using
  • Established protocols.
  • Assess risks to mitigate potential consequences of incidents and develop a plan
  • To respond to incidents.
  • Train subordinate security professionals or other organization members in
  • Security rules and procedures.
  • Court certified security officer (CCSO)
  • Pike County Sheriff's Office - Pikeville, KY
  • Jul 2013-May 2014
  • Use computers for various applications, such as database management or word
  • Processing.
  • Perform payroll functions, such as maintaining timekeeping information and
  • Processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer
  • Calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and
  • Arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the
  • Appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Police Dispatcher
  • Question callers to determine their locations, and the nature of their problems
  • To determine type of response needed.
  • Receive incoming telephone or alarm system calls regarding emergency and
  • Non-emergency police and fire service, emergency ambulance service,
  • Information and after hours calls for departments within a city.
  • Determine response requirements and relative priorities of situations, and
  • Dispatch units in accordance with established procedures.
  • Record details of calls, dispatches, and messages.
  • Enter, update, and retrieve information from teletype networks and
  • Computerized data systems regarding such things as wanted persons, stolen
  • Property, vehicle registration, and stolen vehicles.
  • Maintain access to, and security of, highly sensitive materials.
  • Provide emergency medical instructions to callers.
  • Relay information and messages to and from emergency sites, to law
  • Enforcement agencies, and to all other individuals or groups requiring
  • Notification.
  • Maintain files of information relating to emergency calls such as personnel
  • Rosters, and emergency call-out and pager files.
  • Monitor various radio frequencies such as those used by public works
  • Departments, school security, and civil defense to keep apprised of developing
  • Situations.
  • Learn material and pass required tests for certification.
  • Read and effectively interpret small-scale maps and information from a
  • Computer screen to determine locations and provide directions.
  • Answer routine inquiries, and refer calls not requiring dispatches to
  • Appropriate departments and agencies.
  • Grocery Cashier
  • Food City - Pikeville, KY
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • May 2013
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money and audit money drawers.
  • Greet customers entering establishments.
  • Request information or assistance using paging systems.
  • Offer customers carry-out service at the completion of transactions.
  • Weigh items sold by weight to determine prices.
  • Cash checks for customers.
Experience
07/2021 to Current Park Ranger/Outdoor Adventure Specialist Grand Canyon Education, Inc. | Colorado Springs, CO,
  • Interacted with guests throughout tour with educational discussion of community, culture and park information.
  • Collaborated with team members to organize tour logistics and operations for groups of up to 70 people.
  • Conducted comprehensive tour narrations to adventure participants for safe execution of planned outdoor activities.
  • Stocked first aid supplies prior to daily adventure departure to maintain proper inventory levels on vehicles.
  • Assisted participants with scheduling and answered questions on what items to bring, departure times and activities .
  • Entertained visitors and tourists with various props and signs to maximize engagement.
  • Acquired tickets and fees from individuals and larger groups prior to start of tour.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
04/2016 to 07/2021 Police Officer Central Lakes College | West Fargo, ND,
  • Managed investigations and prepared criminal cases for court.
  • Assisted local and federal agencies in criminal investigations.
  • Interviewed, questioned and conducted undercover surveillance operations.
  • Shortened criminal investigation lead time while executing operational protocols for criminal and non-criminal violations.
  • Monitored and investigated suspicions persons and situations and unusual activities.
  • Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
  • Protected motorists and pedestrians by providing traffic control at traffic accident scenes, congested areas, schools and special events.
  • Drove patrol vehicle to monitor several square-mile area for dangers and hazards.
  • Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
  • Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
  • Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
  • Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
  • Wrote detailed arrest and accident reports.
  • Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
  • Managed steps in investigative process to conform with regulations.
  • Served hundreds of civil process documents and handled subpoenas.
08/2014 to 03/2016 Deputy Sheriff Pike County Sheriff's Department | City, STATE,
  • Drove patrol vehicle to monitor for dangers and hazards.
  • Gathered and recorded evidence and witness statements for several cases.
  • Drafted hundreds of incident reports detailing criminal activity, civil proceedings and varied incidents.
  • Completed debriefings for arrested subjects to obtain information pertinent to investigations.
  • Monitored and investigated suspicions persons and situations and unusual activities.
  • Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
  • Protected motorists and pedestrians by providing traffic control at traffic accident scenes, congested areas, schools and special events.
Education and Training
Expected in 06/2022 | Big Sandy Community and Technical College, Prestonsburg, KY GPA:
Sales and Marketing Active Listening Critical Thinking Administration and Management Judgment and Decision Making Time Management Negotiation Law and Government Personnel and Human Resources Public Safety and Security Education and Training
Expected in 05/2020 Associate of Science | Criminal Justice Bluegrass Community And Technical College, Lexington, KY GPA:
Expected in 03/2017 High School Diploma | General Education Pike County Central High School, Pikeville, KY GPA:
JROTC Student Scholar Athlete, GPA: 3.5
Certifications
  • Red Cross lifeguard Certification
  • Radar/ LiDAR instructor
  • EMT
  • Taser X26 certified
  • CPR and basic lifesaver certification

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Resume Overview

School Attended

  • Big Sandy Community and Technical College
  • Bluegrass Community And Technical College
  • Pike County Central High School

Job Titles Held:

  • Park Ranger/Outdoor Adventure Specialist
  • Police Officer
  • Deputy Sheriff

Degrees

  • Associate of Science
  • High School Diploma

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