Pari-Mutuel Wagering Manager Resume Example
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PARI-MUTUEL WAGERING MANAGER
Professional Summary
I am successful business operations manager with 11 years of experience in daily operations, customer service and team leadership within a casino environment. I possess a natural flair for developing and maintaining relationships with colleagues and external stakeholders at all levels while providing first-class management. I am adept at troubleshooting problems in a timely manner and I am aware of the advantages my experience can deliver along with benefits to organizations. I always enjoy learning new things and I believe that consistency in my performance and productivity are important so that I may achieve comprehensive growth.
Skills
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Work History
Pari-Mutuel Wagering ManagerBoyd Gaming, Inc. - Shreveport , LA04/2016 - 06/2017
- Responsible for overseeing all daily operations of Pari-Mutuel wagering in compliance and accordance with State of Florida law.
- Ensured all Federal and corporate policy regarding Title 31, cash handling operations, internal and revenue audit was properly adhered to.
- Responsible for overseeing $500,000 float of cash currency and daily money room reconciliations.
- Generated weekly team schedules and approval of payroll for direct reports comprised of 25 tellers and office support staff.
- Responsible for maintaining monthly budget P&L including explanations and variances.
- Performed daily financial report audits and responsible for explanations regarding any audit findings and recommendations.
- Reviewed, updated and drafted company SOP's with the main focus as to limit liability for the company, team members and guest satisfaction.
- Responsible for maintaining and safeguarding of extremely sensitive financial documents, federal tax forms and reconciling daily IRS deposits.
- Conducted interviews, investigations and surveillance reviews for team member violations and guest service incidents.
- Resolved guest complaints quickly, effectively and professionally.
- Anticipated and prevented security and facility problems through careful supervision and tactful dispute resolution.
Casino HostIsle Casino Racing Pompano Park - City , STATE06/2014 - 10/2014
- Worked exclusively establishing and maintaining relationships with upper echelon clientele.
- Described casino slot promotions along with scheduled events to guests in person and via telephone.
- Reviewed ADW and ADT of slot guests closely to determine levels and thresholds of reinvestment.
- Responsible for driving, developing and maximizing slot play.
- Held casino host duties from June 2013 to October 2013 and June 2012 to October 2012 in addition to my service in 2014.
Simulcast ManagerIsle Casino Racing Pompano Park - City , STATE09/2008 - 06/2017
- Led and managed the drafting, skillful negotiation and finically beneficial execution of simulcasting sales agreements between Isle Of Capri Casinos and its partner pari-mutuel facilities which encompassed 500+ suppliers, vendors and industry partners.
- The business volume generated from the importing and exporting of simulcast sales included average annual revenue of $300 million dollars in business.
- Responsible for creating the monthly import simulcasting calendar, marketing and sales of product, billing aspects,
transmission fees, interface fees, decoder fees and live video streaming services.
Associate & Presiding JudgeIsle Casino Racing Pompano Park - City , STATE09/2008 - 04/2016
- Managed all aspects of racing regulation including holding administrative hearings, pursuing positive drug test findings and other regulatory violations.
- Enforced all rules, imposed fines, penalties and placings or horses when applicable and most importantly insured the integrity of racing at all times while keeping safety as a primary objective for the 500+ participating licensees.
Racing Operations DepartmentIsle Casino Racing Pompano Park - City , STATE09/2006 - 09/2008
- Responsible for stall allocation to eligible racing participants and for collection of fees for services and facility usage.
Education
Bachelor of Science: Business AdministrationNova Southeastern University H. Wayne Huizenga School of Business and Entrepreneurship - Fort Lauderdale - City, StateDecember 2008
Business Administration Member of AlphaChi National Honor Society. Held 3.5 GPA for entire college career.
Business Administration Member of AlphaChi National Honor Society. Held 3.5 GPA for entire college career.
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Resume Overview
School Attended
- Nova Southeastern University H. Wayne Huizenga School of Business and Entrepreneurship - Fort Lauderdale
Job Titles Held:
- Pari-Mutuel Wagering Manager
- Casino Host
- Simulcast Manager
- Associate & Presiding Judge
- Racing Operations Department
Degrees
- Bachelor of Science : Business Administration
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