DEKALB SCHOOL DISTRICTJanuary 2007 to January 2012Parent Involvement Coordinator Stone Mountain, GA
Operated and managed Parent Resource Center; provided a full range of support services and resources to parents, community, students and school staff.
Developed programs and activities designed to engage families in improving student achievement.
Designed and coordinated and conducted parent/student classes for 6+ schools cluster.
Designed marketing strategies to ensure target population was aware of services.
Organized and coordinated logistics and provided administrative and technical support for special events, meetings and classes at the center.
Provided prevention services to at-risk families with children ranging from six to eighteen years of age.
Resulted in increase of number of parents and students utilizing academic materials and resources.
Established partnerships with community agencies to identify and connect parents with community resources and services.
Ensured that confidential and/or sensitive information concerning the school, parents, and students is shared only with appropriate personnel.
Maintained networking system with community agencies.
Resulted in creating an extensive list of community partnerships.
Created action plans to track and monitor goals and objectives for each school semester.
Planned and lead team to maintain benchmarks to meet deadlines.
Collaborated with several teams of families, teachers, parent organizations, business-community partners, and the principal.
Resulted in improving methods of gathering data, parent feedback, and surveys.
Accomplishments: Superior Ratings on Performance Reports, Certified Instructor for Adult Basic Literacy Skills Class, Continuous Training for Professional Development.
DEKALB SCHOOL DISTRICTJanuary 2003 to January 2007Substitute Teacher Stone Mountain, GA
Substituted all grades K-8 in art, music, and gym creating and implementing lessons in the absence of lesson plans or daily schedules to support student academic, social, and personal development.
Ensured effective behavior management by incorporating motivational activities and positive reinforcement strategies.
Maintained appropriate student and classroom records; graded papers, recorded grades, assigned homework, class work and projects.
Consistently praised for dedication, reliability, organization and effectiveness as one of school district's most in-demand substitutes.
Filled in for permanent teachers at a moment's notice; closely adhered to lesson plans; and kept students motivated, engaged and focused.
THE HERB SHOPJanuary 2002 to January 2003Assistant Manager Stone Mountain, GA
Manage day-to-day operations of retail business including sales, merchandising, customer relations, and inventory.
Oversee all store functions as well as managing cash, balancing drawers, entering inventory on computer system, preparing bank deposits and reconciliations.
Significantly improved store's financial performance, boosting sales by 3%.
Improve inventory levels and product mix on sales floor.
BUREAU OF ALCOHOL, TOBACCO & FIREARMSJanuary 2001 to January 2002Inspector Atlanta, GA
Conducted investigations and inspections designed to carry out the Federal government's regulatory responsibilities pertaining to the firearms and explosives industries.
Responsible for determining if persons desiring to enter business in the regulated industries meet established legal requirements for obtaining a federal permit or license.
Verified inventories and utilizes intelligence data to analyze records and examine business operations.
Recognized for assistance and resilient efforts with - PENTTBOMB (Terrorist Tip Line-FBI) after 9/11 terrorist attack; accurately retrieved pertinent information from individuals via phone hotline during a crisis situation.
BUREAU OF ALCOHOL, TOBACCO & FIREARMSJanuary 1996 to January 2001Legal Instruments Examiner Atlanta, GA
Proficiently maintained a workload of 4,000+ government licensed individuals.
Processed applications for licenses, reviewed inspection reports, conducted court queries and prepared certifications for court presented cases.
Answered phone inquiries, prepared and handled correspondence, reports and memos with speed and accuracy.
Recipient of various top achievement awards throughout my employment including "Outstanding Performance Award" and "Special Act or Service Award".
Awarded "Gold Award" for outstanding Key Worker support for the Combined Federal Campaign a annual fundraising drive that provides an opportunity for federal civilian, postal, and military employee to donate to local, national, and international non-profit organizations.
BUREAU OF ALCOHOL, TOBACCO & FIREARMSJanuary 1992 to January 1996Supervisor Atlanta, GA
Supervised government administrative staff of 15 employees; coordinated and planned work schedules, monitored daily operations and effectively made adjustments in assignments when needed.
Communicated and counseled employees on policies, procedures, and performances issues.
Organized meetings and kept team abreast of new procedures and changes, participated in the selection of new employees, recommended promotions, reassignments, and awards; participated in staff meetings.
Evaluated employees work performance, determined training needs and conducted training programs for employees.
Recognized for superior efforts in identifying more efficient and cost effective operational procedures.
Received "On-the-Spot Cash Award" for three consecutive years for outstanding contributions to the agency.
BUREAU OF ALCOHOL, TOBACCO & FIREARMSJanuary 1990 to January 1992Program Assistant Atlanta, GA
Provided support to the director of government agency handling a wide range of executive office tasks, including screening phone calls, preparing correspondence/memos, scheduling appointments and travel arrangements in a professional manner.
Maintained strict confidentiality with sensitive information, financial documents, operated as personnel coordinator and administered personnel actions, scheduled interviews and processed payroll.
Generated and coordinated reports related to personnel, budget, and operations.
Enhanced new employees' orientation process by assisting in the restructuring of manual and directives.
Developed and implemented training guide for administrative assistant position that was adopted by agency as a new revised position description.
TROY UNIVERSITYBachelor of Science: PsychologyWalton Beach, FLPsychology