Experienced Business and Education Professional with a distinguished career and outstanding track record in evaluating and resolving complex business issues as well as expertise in enhancing and enriching educational opportunities for individuals with special needs. Other qualifications include skills in developing and delivering effective strategies to increase company compliance and productivity, company-wide employee training and event planning while demonstrating integrity and world class ethics.
Microsoft Office 2013
Excellent time management
Excellent communication skills
Francis Granger Middle School-Dist. 204Aurora, IllinoisParaprofessional/Special Ed Teaching Assistant01/2006 to Current
Perform teaching or teaching-related duties to assist faculty members and instruct students on various subject matter.
Modify and/or create appropriate subject/grade level work for supported educational students as directed by licensed teacher and therapist.
Develop and implement effective teaching techniques to ensure that the needs of supported education students are met.
1 of 6 Equity Team members responsible for leading and training school staff on diversity issues.
Assist in assuring that student accommodations are successfully applied to make sure they are achieving goals and objectives.
Collect various student data for analysis.
Perform specialized testing based on student requirements.
CPR and CPI certified.
Forged solid relationships with students and teaching staff to achieve motivation, collaboration and
Anexsys LLC/JP Morgan ChaseChicago, IllinoisInformation Security Manager01/1997 to 01/2006
Managed the ongoing development, enhancement and communication of company policies and procedures.
Managed, supervised and mentored information security staff providing guidance and direction for the successful implementation and completion of assigned projects.
Analyzed training needs to develop new training programs or modify existing ones.
Delivered new programs and training to employee base, business partners and contractors.
Maintained key relationships with peers and senior management.
Collaborated with team members, management and auditors managing and resolving audit and compliance issues with 100% resolution.
Prepared weekly reports identifying system and business issues, published findings and generated weekly control reports documenting follow-up and resolution of issues.
Maintained a proactive response by performing bi-annual risk analysis on physical and logical assess to reduce exposure and possible audit referrals.
Created charts and graphs to illustrate daily, monthly and annual security incidents.
Managed department budget for information security as well as project managed various programs collaborating with various departments, managers and employees.
Proposed, recommended and introduced new system security products and services to management for procurement.
Provided operational and technical support relative to improving the quality and operating efficiency for internal and external clients.
Participated in bi-annual disaster recovery testing ensuring that plans align with the organizational goals and recovery objectives.
First Chicago BankChicago, IllinoisBusiness Analyst01/1993 to 01/1997
Conducted research and data analysis of ACH/EDI systems.
Identified and addressed issues that required attention and recommended procedural changes that supported business unit objectives.
Prepared, reviewed and revised various reports, procedures and policies providing timely support to end users.
Identified conflicting and outdated business practices.
Revised and updated procedures and policies ensuring clear, consistent and easy to understand contents.
Supported and participated in quality improvement efforts.
Organized and prioritized new/existing process and customer issues and effectively working under pressure.
Communicated effectively, both orally and in writing with internal and external customers.
Demonstrated openness to new ideas by offering suggestions for continuous improvement.
Education and Training
Bachelor of Science:Information Systems Management2008University of Phoenix - Chicago Campus, Schaumburg, IL, United StatesDeans List, Fall 2008 - Spring 2010
Associate of Arts:Business Management1982Chicago College of Commerce, Chicago, IL, United StatesDeans List, Fall 1981 - Summer 1982
Business Management, Data Analysis, Event Planning, Process Improvement, Procurement, Program Development, Technical Support, Training Programs, Education Leadership, Curriculum Development, Project Management, Quality Control, Customer Service
Activities and Honors
Staff Recognition -
JP Morgan Chase/ Anexsys
Employee Excellence Award
2000, 2002, 2003, & 2004
ISACA (Information Systems Audit & Control Association)
2002 - 2006