paralegal manager resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Highly accomplished and results-driven Legal Manager with 16 years of legal industry experience, having worked with clients such as Uber, Lime, Travelers, government entities, and high-profile cases. Proven track record of driving growth, improving efficiency and maximizing profits. Skilled in optimizing workplace coordination for compliance with team and firm goals. Excel at managing projects from start-to-finish. Skilled at understanding clients' and attorneys' desires and meeting needs. Team leader who successfully continues to build the paralegal department.

  • Strategic planning for growth
  • Exceptional HR skills in employee hiring and on-boarding
  • Skilled at building relationships with clients and employees across all levels
  • Excellent at performance management processes
  • Ability to create and analyze budgets and forecasting
  • Adept at Business Development
  • Expert in litigation vendor negotiations
  • Computer skills: Relativity, iManage, Eclipse, Veriton, Evidence, Excel
Work History
01/2019 to Current
Paralegal Manager Hennepin County Minneapolis, MN,
  • Oversee success of multi-offices, nationwide in-house paralegal department.
  • Assign projects to paralegals; coordinate work-flow; monitor billable and non-billable paralegal hours.
  • Prepare and conduct performance evaluations; provide input regarding raises and bonuses; promote efficient and optimal utilization of paralegals and achieve firm’s billing goals; perform other managerial duties.
  • Implemented and re-enforced firm policies while maintaining billing goals, particularly in 2020 during COVID.
  • Prepare job postings, review and schedule interviews with candidates and handle appropriate hiring and termination decisions.
  • Prepare statistical reports.
  • Coordinate with attorneys on special projects, assign paralegals and determine project budgets. Work closely with Attorneys regarding billing challenges and develop procedures to meet 7.1 billable hours per day.
  • Responsible for assigning paralegals high-profile clients such as Uber, Lime, Travelers, Liberty Mutual, and Daunte Culpepper.
  • Hold weekly meetings and host seminars and webinars with the team; monitor trends and updates in laws. Provide, sponsor and encourage continuing legal education.
  • Provide, sponsor and encourage professional development continuing legal education.
  • Counsel paralegals on furthering careers within firm.
10/2018 to 01/2019
Paralegal Ropes & Gray Boston, MA,

• Prepared and filed complaints, organized and managed over 50+ cases.
• Drafted discovery and prepared clients for deposition.
• Primary point person for attorneys with trial, mediation, and arbitration preparation.

08/2013 to 10/2018
Senior Litigation Paralegal Amazon.Com, Inc. Orlando, FL,

• Managed over 30 civil litigation cases from inception through trial or settlement.
• Responsible for working highly sensitive cases, ensuring confidentiality.
• Pre-trial prep including preparing draft responses to discovery, scheduling of depositions, and communicating with experts.
• Responsible for ordering and summarizing medical and billing records.
• Assigned projects to paralegals and provided guidance.

12/2012 to 08/2013
Senior Paralegal Harris & Associates City, STATE,

• Oversaw numerous complex litigation matters with particular emphasis in Title VII civil rights claims, excessive police force cases, wage and hour class actions and other employment law disputes, as well as product liability litigation.
• Represented clients from private and public sectors, including school districts, cities, and other public agencies, as well as Fortune 300 companies in retail, general contracting, transportation, and banking industries.
• Managed public and private sector clients on water rights issues pertaining to protection of existing rights and establishment and acquisition of riparian and groundwater rights. Specifically, managed districts on Southern California watermaster service issues, including Proposition 218 replenishment assessment litigation. Assisted clients throughout all stages of civil litigation in state trial and appellate courts.

Expected in to to
Bachelor of Arts: Political Science
Fordham University - The Bronx, NY
Expected in to to
Paralegal Certificate: Paralegal Studies
Coastline Community College - Fountain Valley, CA
  • Ranked in Top 25% of class
  • Panels: Fullerton College Paralegal Program: Men of Color
  • Legal Professionals Tips for Success - April 27.2022
  • The San Diego Paralegal Association’s Annual Bridging the Gap (BTG) Educational Conference- Career success. April 23, 2022
  • Virtual Lunch with Leaders- variety of topics.
  • Appointed to Los Angeles County Bar Association's Diversity in the Profession Committee
  • Podcasts: Untangling the Webs, The importance of growing your soft skills. April 19, 2022
  • The Paralegal Voice, "The Great Resignation” Is a great opportunity for Paralegals. December 23, 2021
  • Publishing: Written several articles for Fact & Findings as well as monthly articles for LAPA’s The Reporter, including the President’s Message as President of LAPA in 2020.
  • NALA Affiliate Award recipient, 2020

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Resume Overview

School Attended

  • Fordham University
  • Coastline Community College

Job Titles Held:

  • Paralegal Manager
  • Paralegal
  • Senior Litigation Paralegal
  • Senior Paralegal


  • Bachelor of Arts
  • Paralegal Certificate

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