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Panera Bread Associate Resume Example

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PANERA BREAD ASSOCIATE
Accomplishments
  • Accomplished Team leader statues with 1 year of progressive retail experience. Diligent, resourceful and enthusiastic professional focused on maintaining diverse product knowledge to meet all customer needs.
  • Singer and Voice Instructor trained in classical and opera styles. Promotes safe and effective vocal techniques and artistic growth.
  • Sung in choirs that performed for multiple presidents and government officials
  • Top sales leader in my team at Thompson Creek Window Company
Professional Summary
I have worked I customer service all my life. While every job I've had, every manager has put me in a leadership position. And they were right to because I have always made their job easier because of it. Taking a leadership role and having lost of responsibility has become second nature to me. Through the years I'v been experienced in all facets of inside sales, outside sales, customer service and training. Customer-oriented with superior time management skills.
Skills
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Training development aptitude
  • Proficient in cash management
  • Local/state health laws knowledge
  • Credit card processing
  • Customer service focus
  • Relationship building
  • Merchandising understanding
  • Exceptional copywriter
  • Strategic account development
  • Goal-oriented
  • Analytical problem solver
  • Product knowledge
  • Extensive performance background
  • Focused
  • Flexible
  • Dedicated
  • Flexible schedule
  • Professional demeanor
  • Multi-tasking
  • Interpersonal skills
  • High energy
  • Contract preparation
  • Talented sight-reader
  • Extensive and varied repertoire
  • Versatile
  • Outgoing and friendly
  • Original songwriter
  • Music teacher
  • Comprehensive knowledge of harmony
  • Advanced Salesforce.com user
  • Decisive
  • Trained in consumer marketing
  • Extensive personal network
Personal Information
  • 5+ Years Vocal coaching
  • 7 +years of Music theory and performance based knowledge
  • Able to care and relate to children
  • 4+ years of piano knowledge
Work History
Panera Bread Associate, 05/2013 to 08/2015
Panera Bread – Bowie, MD
  • Make and serve beverages to customers.
  • Handel the cash register, greeting customers, and dealing with cash and credit card payments.
  • I exposed someone who tried to pay with a fake $20 bill.
  • Extiguished a fire at the bagel toaster.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Led and directed team members on effective methods, operations and procedures.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Intern Sales Representative , 08/2015 to 10/2015
Music & Arts – Bowie, MD
  • As the new intern I was also the one that showed the most leadership skills. As forth my manager put me in the leadership role to help out the other interns. 
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Interacted positively with customers while promoting Music & Arts facilities and services.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Using a combination of customer service, retail knowledge, advanced knowledge in sales, leadership, and salesman's intuition, I guided other interns while also preforming my job.
  • Documented all customer inquiries and comments thoroughly and quickly.
  • Prepared merchandise for sales floor.
  • Suggested accessories and complementary purchases.
  • Accepted and processed returns.
  • Wrote, negotiated and finalized sales contracts.
  • Reported incidents to management.
  • Proposed innovative marketing ideas.
  • Worked collaboratively in team environment.
Field Marketing Associate, 10/2015 to 05/2016
Thompson Creek Window Company – Lanham, MD
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Achieved sales goals and service performance requirements through new customer sales.
  • Successfully acquired an average of 60 new customers per month, generating a massive growth in revenue.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Asked open-ended questions to assess customer needs.
  • Routinely answered customer questions regarding merchandise and pricing.
Music teacher, 06/2016 to 08/2017
Bach to Rock – McLean, VA
  • Reported on student progress, behavior and social skills to parents.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Identified warning signs of emotional or developmental problems and reported to parents.
  • Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas.
  • Kept classrooms clean by sterilizing and disinfecting toys and surfaces.
  • Helping children and adults learn a new skill that is music
Education
High School Diploma: 2013
Suitland High School visual and Performing Arts -
Associate of Arts: Music, Took Leave
Prince Georges community college - 301 Largo Rd, Largo, MD 20774
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Resume Overview

Companies Worked For:

  • Panera Bread
  • Music & Arts
  • Thompson Creek Window Company
  • Bach to Rock

School Attended

  • Suitland High School visual and Performing Arts
  • Prince Georges community college

Job Titles Held:

  • Panera Bread Associate
  • Intern Sales Representative
  • Field Marketing Associate
  • Music teacher

Degrees

  • High School Diploma : 2013
    Associate of Arts : Music , Took Leave

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