LiveCareer-Resume

packout worker resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Motivated individual with willingness to take on challenging roles. Great knowledge in technology and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs.

Superior work ethic with excellent communication, multitasking and prioritization skills. Conversational abilities in English and Spanish.

Motivated Customs and Logistics recent graduate seeking internship in shipping to gain hands-on experience. Outgoing and friendly with strong drive to succeed.

Highly-motivated, with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Motivated and reliable, with good ability in data collection. Offering handling of excel based on data collection at an intermediate level and ease of preparing written reports. Highly organized, proactive and punctual with team-oriented mentality.

As well as intermediate management in editing programs such as photoshop, adobe after effects and powerpoint

Skills
  • Reliable & Trustworthy
  • Friendly, Positive Attitude
  • Fluent in Spanish
  • Computer Skills
  • Active Listening
  • Microsoft Office
  • Conflict Resolution
  • Basic Math
  • Program Evaluation
  • Loading and Unloading Procedures
  • Customer Database Maintenance
  • Negotiation and Persuasion
  • Information Confidentiality
  • Appointment Scheduling
  • Product Understanding
  • Verbal and Written Communication
  • Customer Service
  • Relationship Building
  • Documentation and Reporting
  • Email and Telephone Etiquette
  • Product and Service Understanding
  • Data Entry
  • Persuasive Strategies
  • Multitasking and Prioritization
  • Typing Speed
  • File Management
  • Patient and Empathetic
  • Work Prioritization
Experience
Packout Worker, 07/2022 - Current
Tti, Inc. Brookfield, WI,
  • Scan, check the quality of the order and pack it
  • Check that there are no shortages or extras based on the quantity required in the order
  • If there is a damaged product, follow the necessary procedure to send it to the corresponding area
  • Move pallets of boxes to packing lines to replenish missing ones and speed up work for co-workers
Telemarketing Sales Representative, 04/2019 - 12/2023
Jeld-Wen , CA,
  • Educated customers about product or service offerings meeting individual needs.
  • Helped team meet rolling sales goals by maintaining proficiency in company systems, scripts and procedures.
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Resolved customer complaints by escalating calls to proper department.
  • Helped new telemarketers learn best practices, communication strategies and performance standards.
  • Made appointments with interested customers according to schedule availability.
  • Handled inbound telephone calls from interested customers.
  • Set up new accounts and listed personal, demographic and type of service required by the client information in system.
  • Responded to prospects' questions with persuasive communication skills and in-depth knowledge of diplomas, discounts and services.
  • Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.
  • Took messages and transferred calls for telemarketing team.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Maintained and recorded customer information in database.
Customer Service Assistant, 04/2019 - 12/2019
Fellowship Senior Living , NJ,
  • Assisted customers with price checks, providing the necessary information about the career of interest and addressing other inquiries.
  • Strengthened customer retention by offering discount options.
  • Sent out service reminder notices to customers by letter, text, or telephone.
  • Engaged in conversation with customers to understand needs, resolve issues and answer their questions.
  • Sold or recommended career or services to suit client interest.
  • Contacted customers about potential service upgrades, new discounts, conventions and career changes.
  • Responded promptly and professionally to feedback, comments and complaints.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Waiter, 08/2018 - 02/2019
Super Hotdogs El Paisa , STATE,
  • Stocked server areas with supplies before, during and after shifts.
  • Assisting in the preparation of food orders received to speed up food service.
  • Reviewed daily specials, menu changes and service specifications.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Suggested additional items to customers to increase restaurant sales.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Responded to ad hoc cleaning duties at end of shift.
  • Trained new employees to perform duties.
  • Collected tickets and followed proper cash-handling procedures.
  • Filled condiments and napkin containers during slack periods.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
Education and Training
Bachelor's Degree in Customs And Logistics: Customs And Logistics, Expected in 12/2021
-
CESUN Universidad - Tijuana, Baja California,
GPA:
Status -

Certification and Courses

  • Completed English course at UNISER A.C obtaining a B2 level based on the TOEFL IBT
  • Completed Arduino Programming Course at Punto México Conectado

Recognition

  • Recognition of honesty and camaraderie granted by CESUN University
Certificate in Electronics: Electronics And Robotics, Expected in 2018
-
CECyTE - Tijuana, Baja California,
GPA:
Status -

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Resume Overview

School Attended

  • CESUN Universidad
  • CECyTE

Job Titles Held:

  • Packout Worker
  • Telemarketing Sales Representative
  • Customer Service Assistant
  • Waiter

Degrees

  • Bachelor's Degree in Customs And Logistics
  • Certificate in Electronics

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