My name is Jessica Claire and I love making a difference everyday helping others and animals. I have been an in home health worker for 3 years and I would like to choose a different Career. I have always had love for animals, meeting their needs just as us humans need, and being there for them. Animals are so special to me and we need them just as much as they need us. I would love to have the chance to start my new Career as a VET Assistant work my way up as a VET Tech and become a Veterinarian.
Skills
Medical terminology knowledge
Valid VA driver's license
Grooming and bathing assistance
Catheter change and preparation
Understands mobility assistance needs
Able to lift 100 or more pounds
Calm and level-headed under duress
Understands medical procedures
HIPAA
General housekeeping ability
Reliable transportation
Wound care
Quick problem solver
Infection control
Active listening
Meal preparation
Client satisfaction
Coordination skills
Housekeeping
Education and Training
3J4 Academy Appomattox, VAExpected in 05/2018 – –High School Diploma: - GPA:
Tazewell VOCTazewell, VAExpected in 05/2018 – –:CNA - GPA:
Experience
Eastern Connecticut Health Network - PA (Personal Assistant) Homemaker Vernon, CT, 01/2021 - Current
Planned, prepared and served meals and snacks according to prescribed diets.
Comforted patients and provided each with reassurance and encouragement.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated games and other activities to engage long-term patients.
Watched over patients to identify potential symptoms of medical conditions.
Assisted over numerous residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
Assisted nurses with cleaning G-tube, J-tube and regular catheter insertion.
Provided compassionate care and clear communication in dealing with issues of death and dying.
Lees Kargo - Cook/Cashier City, STATE, 05/2020 - 12/2020
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Helped customers find specific products, answered questions and offered product advice.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Properly verified customer identification for alcohol or tobacco purchases.
Processed numerous transactions per day with exceptional accuracy.
Received payments for company products and issued receipts.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Resolved issues regarding customer complaints and escalated worsening concerns to manager for remediation.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Promoted specific item options to drive sales and achieve add-on purchases.
Assisted coworkers with completing end-of-day counts and securing funds to prevent loss or theft.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Scanned customer purchases, supporting transactions to streamline sales process.
Trained new team members in cash register operation, stock procedures and customer service.
Assisted customers with account updates, new service additions and promotional offers.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Operated cash register, collected payments and provided accurate change.
Trained new employees in cashiering procedures, offering assistance in resolving work/customer issues.
Resolved issues with cash registers, card scanners and printers.
Monitored sales events, added new merchandise and rang up purchases.
Welcomed customers, offering assistance to help find necessary store items.
Learned roles of other departments to provide coverage and keep store operational.
Inspected items for damage and obtained replacements for customers.
Pro Careers - PCA City, STATE, 02/2019 - 05/2020
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
Delivered outstanding care based on physical, psychological, educational and related criteria for numerous patients.
Assisted elderly patients with essential ambulatory care for transport to and from facility.
Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
Burger King - Clerk/Cook City, STATE, 08/2018 - 07/2019
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
Collaborated with coworkers to maintain timely food preparation goals.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Oversaw handling of special-order items, including decorated cakes, cupcakes, tarts and pastries.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
Garnished and arranged dishes into creative presentations.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Grilled and deep fried various foods, including meats, potatoes and fish.
Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
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