Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Executive Profile

Accomplished, focused, and innovative executive, with a big-picture vision. Hands-on leadership skills, and tenacity to develop and implement organizational strategies into successful, achievable plans within the data and telecommunications industry. History of expertise managing million dollar projects across multiple disciplines with superior record of delivering simultaneous large scale, mission critical projects on time, within budget, and within quality constraints. Committed to providing superior customer service to clients by addressing their diverse needs and requirements and external corporate partners. Displays a keen eye for detail with extreme capability to multi task in a fiercely competitive, challenging, and fast-paced industry.

Skill Highlights
  • Strategic & Tactical Planning
  • Complex Negotiations & Deal Structuring
  • Team Building & Training Management
  • Budget & Sales Forecasting
  • Cash Flow Management
  • P&L/Fiscal Management
Core Accomplishments

Developed and implemented a strategic business plan for continued company stability and growth:

  • An average of 32% YOY growth from 2005-20012
  • Sales increase of 56% over a 3 year period.
  • Growing company to 3 million in sales.

Operations Management:

  • Managed AT&T's first and largest oDAS installation in the city of Chicago.
  • Handled all functions related to oDAS HeadEnd.
Professional Experience
Owner-President/CEO, 03/2006 - Current
Cleveland-Cliffs Inc. Hibbing, MN,

Executive leadership and supervision of a telecommunications installation and maintenance company.

  • Responsible for management and direction of the overall daily operations of company.
  • Directs all financial decisions and company budgets.
  • Negotiates and enters into all company contracts, and other legal documents.
  • Manages all employees, handling all employment issues.
  • Executive decision maker for all legal issues and company business direction including collections, mechanics liens, decisions to bid and perform projects, union issues, hiring law firms, accounting firms, and insurance agencies.
  • Create and implement all company policies, including Safety Program.
  • Troubleshoot all issues and problems that arise with contract performance and address customer issues regarding the same.
Director of Operations/Business Development, 07/2004 - 02/2006
Berkshire Hathaway Homestate Companies Sacramento, CA,
  • Effective execution of day-to-day office operations and administration.
  • Development of new processes and procedures manuals (SOP's) for office and employees.
  • Researched and established new benefit providers for employee related programs.
  • Established new client relationships while successfully maintaining current customers and old business rapports.
  • Increased sales by 56% over 3 year period.
Senior Claims Representative, 03/2002 - 08/2004
Landry's Fredericksburg, VA,
  • Promoted to Senior Claims Representative working on United Airlines account.
  • Independently investigated lines of complex claims using established company and client requirements.
  • Defined investigative strategies aligned with company procedure, practices and policies.
  • Estimated and managed cash reserves.
  • Calculated loss based upon an analysis of the facts, liability and applicable rules and laws.
  • Responsible for claims of Pilots and Flight Attendants in New York, California, Germany, and France.
  • Investigated (field or otherwise) all losses, evaluate liability and damages, identify and pursue subrogation and/or salvage and prepare proper reports as required.
  • Developed strategy and negotiate claims to a timely conclusion.
  • Determined need for and directed defense counsel, independent adjusters, and other experts while monitoring and controlling costs.
  • Verify, analyze and appropriately apply coverage.
  • Successful completion of all related BYSIS Continuing Education courses
Claims Assistant, 2001 - 06/2002
  • Worker's Compensation Claims Assistant on United Airlines account, assisting claims representatives in the set up and administration of workers' compensation claims.
  • Effectively set up new claims, issue disability payments, process form letters and issue state forms.
  • Keep client case logs, assist claims representatives with phone calls.
  • Back up claims representative's diary for Technical Assistants.
  • Ultimately created, developed and initiated a novel "Claims Assistant Work-flow and Training" manual for company use.
Franchise Owner/Independent Contractor/Partner CBK Fitness, 02/2000 - Current
  • CBK Fitness partner doing business as Jazzercise.
  • Instruct aerobic dance and weight training classes.
  • Co-Manage billing and marketing.
  • Participate in local fund raising activities and charity events.
Assistant Bar Manager, 05/1983 - 11/1999
  • Team management and development responsibilities including recruiting, hiring, training, supervising and scheduling of all bar staff.
  • Oversee inventory control, ordering and daily operations.
  • Designed and implemented strict cost control measures and training initiatives increasing productivity and reducing controllable costs by 5%.
  • Trained bar staff in effective position management, resulting in increased sales and reduced patron wait times.
  • Developed and implemented "Schedule of Progress" & "Opening/Closing Procedures" training for new employees and reconstructed computer pricing system.
Associate of Science: , Expected in 1983
Harper Junior College - Palatine, IL
Certifications and Credentials

Comtrain Tower Construction & Technology Training

Certified in:

  • Tower Rigging
  • Connectors and Connecting
  • Exothermic Welding
  • Aerial Lift
  • RF Safety

Comtrain Tower Climbing Safety & Rescue Training

Certified: Climber/Rescuer

CommScope - Fiber Optic Technology Update

GraybaR - Integrated IP Video Surveillance

PANDUIT - Date Center Grounding

OSHA Training Institute - OSHA 30 (Construction Industry), OSHA BPC

CTS Training - QuickBooks Pro, Advanced QuickBooks Pro

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School Attended

  • Harper Junior College

Job Titles Held:

  • Owner-President/CEO
  • Director of Operations/Business Development
  • Senior Claims Representative
  • Claims Assistant
  • Franchise Owner/Independent Contractor/Partner CBK Fitness
  • Assistant Bar Manager


  • Associate of Science

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