Owner President resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Talented General Manager skilled in all residential and commercial phases of HVAC industry including: distribution, production, design and service. Disciplined in managing costs and establishing strategic relationships with clients, vendors and company personnel.  Accomplished in year over year sales growth and company profitabilty.
  • Leadership/communication skills
  • Business operations organization
  • New product delivery
  • Client account management
  • Budgeting expertise
  • Negotiations expert
  • Employee relations
  • Self-motivated
  • Customer-oriented
  • Strategic account development
  • Strong interpersonal skills
  • Skilled in MS Office
  • Proven sales track record
  • Relationship selling
  • Product training and placement
  • Strong communicator
  • Exceptional customer service skills
Owner and President:
  • Purchased and managed $6 million HVAC residential and commercial company .
  • Handled all functions related to HVAC sales, design, estimating, costs and accounting.
  • Grew sales from $750k anually to over $6 million anually in 5 years.
Operations President:
  • Developed and guided sales, operations and accounting staff.
  • Grew sales from $2 million to 10 million anually over 10 years.
Sales Manager :
  • Developed highly effective sales team as Sales Manager of a 11-person team.  Exceeded sales goals for 5 consecutive years.
2009 to Current Owner - President Meritage Homes | Houston, TX,
  • Following the new construction and commercial building collapse in 2008, established a re-organized HVAC retail replacement market company.
  • Identified new sales market within the HVAC retail replacement market: Real Estate Owned or ROI.
  • Established working relationships with 10 real estate brokers and 5 contractor's dealing in refurbishing foreclosed homes in the Tampa Bay area for Freddie Mac and Fannie Mae. 
  • Established vendor relationships with two national banks' REO departments: Wells Fargo Bank and Bank of America.
  • Grew new company sales from $250,000 in 2009 to over $1 million in 2015.
  • Initiated, negotiagted, maintained company insurance plans. Established and managed accounting practices via out sourcing processes to independant accounting firm.  
  • Managed vehicle purchases, leases and maintenance.
04/2004 to 2009 Owner - President Imperial Air Conditioning Of Tampa | City, STATE,
  • Identified, targeted, followed the due diligence process, and purchased Imperial Air Conditioning of Tampa in May of 2004.
  • Grew company from $800k to over $6 million annually in 5 years.
  • Identified new sales prospects in the residential and commercial HVAC industry and successfully bid and obtained multi-million sales contracts.
  • Institured job cost estimating procedures for labor, material and equipment where none existed.
  • Developed and implemented a purchase order system and integrated the process with the accounting department.
  • Established HVAC dealerships with the Trane Company and the Carrier Corporation.
  • Procured all insurance products for company, Orchestrated competitive bid process for insurance renewals, capturing multiple years of saving in excess of $65k annually.
  • Ensured compliance with local and state regulations in activation and maintenance of state certified air conditioning license, including registration in over 50 countiesand municipalities.
  • Processed of 10,000 residential and commercial mechanical permits in 6 years.
  • Company completed HVAC installations in over 50 Office Depots throughout Florida in 2006 and 2007.
  • Additional commercial HVAC installations included: Chipotle Restaurants, Little Caesar's Pizza, Quiznos Subs, Starbucks Coffee, Village Inn Restaurants, City of Tampa and numerous malls and dental offices.
2001 to 2004 President of Operations, Tampa Bay Region Encompass Group, Incorporated | City, STATE,
  • Managed the HVAC Tampa Bay operations for the Encompass Group, part of a family of companies that formed the largest HVAC, Electrical Company in the nation at $5 million in annual sales.
  • Incresed operational profits year after year by instituting the production and installation quality improvement program:  10 for the Team! the production teams identified 10 traceable items(5 cost and 5 installation items) and were issued monthly bonuses based on savings and timeliness.
  • Increased HVAC sales over 10% each year through customer prioritizing campaign without increasing staff and salary expense. (Existing Customers First! New Sales and Customers Second! New Estimated and Bids Third!)
  • Prepared and presented to the executive management president the annual operational financial results and budgets, including:  department budgets, sales results and goals by sales categories, physical assets and facilities requirements, marketing and advertising strategies with a monthly spending matrix, personal evaluations, needs, and training.
  • Identified a prospective acquisition company. Led in the due diligence process and successful purchase of an established, residential, HVAC service company: Sunset Heating and Air Conditioning Inc.  The acquisition increased the service database by 30% and service sales revenue by 40%.
  • Integrated the Sunset Heating and Air Conditioning operations, production manpower, office personnel, customer database, service contracts, work-in-progress, PP&E assets, and physical inventory into the Tampa Bay operations.
1992 to 2001 Division Vice President Airtron Incorporated, Tampa Bay Division | City, STATE,
  • Managed the Tampa Bay HVAC operation for the nations largest residential HVAC Company: Airtron, Inc.  The Tampa Bay division was a turnaround business opportunity for having reduced year after year sales for the previous four years and no profits from operations for the previous three years.
  • Transformed the operations from a perennial losing operation (5% loss in 1992) to a 1% profit in 1993, to a successful, annual profit-making division.
  • Halted a 4-year decline in sales and grew revenue from less than $2 million (1992) to over $5 million in three years.  The highest company growth rate in three years - despite a new management team and expanded sales organization. 
  • Hired new management staff in the first year, including: Controller, New Construction Sales Manager, Consumer Sales Manager, Retail HVAC Service Manager, Production Installation Manager, and Warehouse Operations Manager.
  • Hired and managed a diversified sales team.  Created sales targets, company sales budgets, and directed a multi-marketed HVAC sales growth plan.  Specific sales areas including Residential New Construction, Replacement Retail Sales, Service Sales, Light Commercial Sales, and Service Agreement Sales.
  • Financial reporting responsibility for operation's Income Statement, Balance Sheet, Accounts Receivable and Payable, Job Costs, Inventory, Cash Flow, and Sales Reports.
  • Increased sales from less than $2,illion in 1992 to over $8 million in 2001.  Over 400% sales increase in over nine years.
  • Delivered increased profits eight consecutive years, exceeding 10% profit in 2001.
  • Initiated and maintained all new job costing estimates and job costing procedures.
  • Increased commercial HVAC sales by over 40% over two years: 1999-2001.
  • Developed and implemented yearlong HVAC advertising campaign for the retail market.
Expected in Bachelor of Science | Business Management University of Dayton, Dayton, OH GPA:
Expected in | Airtron, Inc., , GPA:
Airtron, Inc. Sales Management Training Program
Expected in 1996 | State of Florida, , GPA:
Completed and passed the State of Florida Air Conditioning Contractors Exam
Expected in 2003 | Encompass Group, Denver, CO GPA:
Graduated from the Encompass Group Executive Management Training Course 

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Resume Overview

School Attended

  • University of Dayton
  • Airtron, Inc.
  • State of Florida
  • Encompass Group

Job Titles Held:

  • Owner - President
  • Owner - President
  • President of Operations, Tampa Bay Region
  • Division Vice President


  • Bachelor of Science

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