Resourceful, meticulous accounting professional with experience in strategic problem-solving solving, customer relationship management and financial reconciliations. Team player with strong technical proficiency and commitment to accuracy in financial data entry and recordkeeping.
Experience
Owner, Manager, Bookkeeper, 05/2004 - 03/2020 Air Communities – Burke, VA,
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Trained employees on additional job positions to maintain coverage of roles at all times.
Recruited and hired qualified candidates to fill open positions.
Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Aided in negotiation with vendors and suppliers to reduce overall costs.
Facilitated month-end journal entries, account reconciliation and invoicing using [Software].
Assigned tasks to associates to fit skill levels and maximize team performance.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
Oversaw sales and marketing operations while developing strategic partnerships.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Oversaw workforce schedules and allocated resources in collaboration with [Job title]s in order to achieve project goals.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Recruited, hired and trained [Number] employees for marketing and sales department.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Certified and processed payroll, electronic deposits and pay adjustments while distributing checks.
Alleviated financial discrepancies by preparing bank reconciliations, managing field audits and reviewing accounting records for accuracy.
Directed hiring and training of new department managers to drive organizational improvements.
Developed business and marketing plans and prepared monthly financial reports.
Strategized long-term business needs and leveraged customer feedback for process improvements.
Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Accounts Payable Specialist, 10/1995 - 06/2003 The Jacksonville Veterans Coliseum – City, STATE,
Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
Liaised with vendors and customers to confirm information and address client issues.
Assisted with month-end and year-end closings to support accounting system accuracy.
Addressed month-end closing functions for detailed reporting.
Tracked income and expenses for business using accounting software.
Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
Coded invoices and other records to maintain organized and accurate records.
Exceeded daily and monthly transaction quota by average of [Number]%.
Reconciled monthly statements and transactions to keep records accurate and current.
Prepared and updated vendor files, including tax and insurance information.
Produced high-quality documents, reports and presentations using [Software].
Assessed data and information to check entries, calculations and billing codes for accuracy.
Calculated month-end accrual entries for trade payables.
Assisted managing leaders to identify and eliminate non-value added tasks.
Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
Worked closely with department personnel to produce accurate and timely bills.
Passed daily transactions goal by [Number]% and end-of-month goals by [Number]%.
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Managed over [Number] accounts worth over $[Amount] with accuracy in [Software].
Handled high-volume invoice processing with minimal supervision.
Maintained detailed and accurate ledgers and [Type] documents to accurately communicate payment needs to clients.
Maintained current understanding of state and federal accounting procedures to prevent legal or compliance issues.
Reduced financial discrepancies by accurately processing invoices and journal entries.
Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
Compiled budget documents and monitored costs to maintain control systems.
Office Bookkeeper, 09/1993 - 04/1997 Coltree Apts – City, STATE,
Handled all AP, ledger, reconciliation and statement requirements to maintain records accuracy, integrity and compliance.
Performed bi-weekly payroll and coordinated record keeping.
Alleviated financial discrepancies by preparing bank reconciliations, managing field audits and reviewing accounting records for accuracy.
Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
Certified and processed payroll, electronic deposits and pay adjustments while distributing checks.
Maintained current understanding of state and federal accounting procedures to prevent legal or compliance issues.
Mitigated annual audit risks by reviewing financial information in QuickBooks for needed corrective action.
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Assisted senior leadership by processing documents within anticipated timeframes.
Compiled budget documents and monitored costs to maintain control systems.
Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
Paid [Type] vendors for [Product] regularly, maintaining relationships with sellers.
Prepared payroll reports and examined payroll register to detect errors and improve accounting accuracy.
Analyzed day payments and created detailed reports to identify and suggest remedies for areas of improvement.
Prepared and mailed client invoices within expected timeframes to promote likelihood of on-time payments.
Posted nightly checks and vendor payments worth up to $[Amount], keeping detailed records and receipts.
Completed daily computer backups, checked for viruses and updated programs.
Reviewed vendor invoices and expense reports, identifying discrepancies.
Diminished financial discrepancies by accurately recording and tracking expenses and income for [Number] businesses while organizing bank statements for [Number] checking accounts.
Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
Implemented program to create daily spreadsheets and streamline financial reporting.
Reconciled all bank and credit card accounts monthly.
Processed customer payments and set up payment plans.
Processed end-of-day paperwork using [Software], verifying deposits and rectifying discrepancies.
Resolved vendor and employee inquiries about invoices and purchases quickly through research.
Completed day-to-day financial transactions, including handling [Number] employee payroll.
Sent detailed daily bank reports to [Type] agency, restarting [Software] for next days use.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Education and Training
High School Diploma: , Expected in 05/1982 - James W. Robinson High School - Fairfax , VA GPA:
Associate of Applied Science: Business And Accounting, Expected in 05/2014 - Daytona State College - Daytona Beach, FL GPA:
: Business And Accounting, Expected in - Northern Virginia Community College - Annandale, VA GPA:
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