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Owner / CEO Resume Example

Resume Score: 80%

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OWNER / CEO
Summary

Solid history of Software Application Development and Deployment. Build operations from ground up with strategic and scalable approaches. Exceptional abilities in resolving complex problems. Well-oriented to quickly identify and capitalize on emerging opportunities. Focused on providing exceptional product and customer support.

Skills

Business Management

  • Product project planning. Milestone assessment and achievement
  • Employee / Contractor development and management
  • Process and Quality Management Systems and Procedures
  • Contract Negotiations, Customer Relations, Sales Leadership, Marketing tactics
  • Customer Support, including online and on-site Training and Support, development of Training videos, Instruction Manuals and on-line support forums

Software Development

  • Software Life Cycle Management (Design, Development, Deployment, Support)
  • Object-Oriented, Inherited Property Framework Design and Development
  • Web-based and Desktop application development using Visual Studio, VB.Net, SQL, VFP, Access, xBase, HTML
  • Best practices and methodologies
  • 3rd Party Application Interface and Integration

Vertical Market Business Expertise

  • Logistics / Freight Forwarding (Ocean, Air and Ground transportation)
  • Inventory Control, Dock Management and Warehousing
  • Freight Tracking
  • International Trade (Purchase / Sales / Shipping)
  • Software CRM (Sales, Incident Support and Billing)
  • Server Farm / Hosting
  • EDI for Logistics and Financial transactions

Hosting

  • Server Farm hardware configuration/ maintenance
  • Windows Operation Systems (2008, 2012, 2016) utilizing RDP, Active Directory, Virtual Server, IIS
  • Hardware and Data Security
  • System redundancy

Accounting Specialist

  • Accounting System Consultation, Configuration and Training
  • Quickbooks, Peachtree, Solomon, Great Plains, Cougar Mountain, MAS 90, Sage, Great Plains, BusinessWorks, Visual AccountMate
  • Specialty in 3rd Party Interface
Experience
01/1990 to Current
Owner / CEOOffice Automation Systems - Beaufort, NC

Founded and Developed company providing software to facilitate daily business operations, with strong background in International Logistics and Trade business. Design emphasis on providing intuitive interfaces for complex operations to provide a better user experience, attractive sales tool and minimize maintenance and support efforts

  • Perform all aspects of running a Software Development company
  • Developed administrative practices and tools for Incident Management, Customer Support, Billing , Sales and Marketing Efforts
  • Design, Develop and Oversee numerous large desktop and web-based development applications. Manage in-house and contract project teams and kept on-task with proactive control of budgets, schedules and scopes
  • Software Products include International and Domestic Freight Forwarding / Logistics, International Trade, Freight Tracking, Inventory Control / Warehouse Operations, CRM, Financial Services
  • Conduct full life-cycle software development in multiple software environments, including Visual Studio, VB.Net, SQL, VFP, Basic, Access, xBase and HTML with goals for code abstraction, stability and reuse
  • Develop object-oriented framework components for reuse among multiple projects and to enable Rapid Application Development
  • Develop best development practices for consistent application design and documentation
  • Coordinate system installations, testing and code corrections
  • Provide exceptional service and support to each customer by phone, email and remote support applications
08/2014 to Current
Owner / CEOOAS Hosting - Beaufort, NC

Establish hosting platform requiring Hosting of web-based applications and WAN access to desktop applications.

  • Research and deploy hardware and operating system hosting platform. Emphasis on redundancy (RAID, hardware Hot-Swap capabilities) speed and reliability
  • Developed In-House server farm for web-based applications and desktop applications utilizing Remote Desktop services. Utilized Dell R710 Servers with Windows Server platform (2008, 2012, 2016), IIS, RDP and Net2Printer (printer management)
  • Implement Virtual Server, Active Directory and off-site synchronization
  • Devised automation, backup and recovery protocols for in-house and client systems and data. Configured local and remote back-up and off-site data redundancy
  • Successfully hosted hundreds of remote desktop users running OAS Software and third Party applications
03/2013 to 06/2019
Solutions Specialist / ContractEnterprise Technology Alliance - San Marcos, CA

Subject Matter Expert in areas involving International Freight, EDI, and US Customs integration. Responsible for designing and implementing international freight and EDI components into existing ground transportation software system

  • Provide Consultation and Design services for International Logistics Software
  • Support senior leadership and department team members in project completion, issue resolution and schedule management
  • Develop components for interfacing with US Customs and logistics service providers
  • Manage and develop customer EDI messaging to support ground, ocean and air transportation movement and financials
  • Acting liaison coordinating EDI and Integration efforts between customers, trading partners and EDI Vans / Service Providers
01/2016 to 03/2019
CTO / Co-ownerNortheast Boat Lifts, LLC - Beaufort, NC

Organize and set up office procedures and systems to facilitate daily operations and sales.

  • Set up and Managed daily office operations, including Sales, Purchasing, Accounting, and Freight operations
  • Developed in-house Order Processing, CRM and Sales application
  • Administered SEO, PPC and Local Sales campaigns
  • Web Site Development
  • Directed Technical Sales, International Sales and Logistics
Education and Training
Associate of Applied Science: Computer And Information SciencesLenoir Community College - Kinston, NC
Some College (No Degree): Mechanical EngineeringNorth Carolina State University - Raleigh, NC
Accomplishments

Development Firsts for PC-based applications:

  • International Freight Forwarding
  • International Trading Companies
  • EDI and Web tracking System
  • US Census (now Customs) AES interface
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Office Automation Systems
  • OAS Hosting
  • Enterprise Technology Alliance
  • Northeast Boat Lifts, LLC

School Attended

  • Lenoir Community College
  • North Carolina State University

Job Titles Held:

  • Owner / CEO
  • Solutions Specialist / Contract
  • CTO / Co-owner

Degrees

  • Associate of Applied Science : Computer And Information Sciences
    Some College (No Degree) : Mechanical Engineering

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