LiveCareer-Resume

owner and ceo resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Skills
  • Problem Anticipation and Resolution
  • Recruitment and Hiring
  • Focus and Follow-Through
  • Financial Statement Review
  • Staff Scheduling
  • Supplier Monitoring
  • Decision Making
  • Originality and Creativity
  • Budget Control
  • Performance Assessment
  • Training Management
  • Employee Motivation
  • Business Leadership
  • Administrative Management
  • Customer Service Management
  • Social perceptiveness
Education
University of The Ozarks Clarksville, AR Expected in 05/2022 Bachelor of Science : Psychology - GPA :
Russellville High School Russellville , Expected in 05/2018 High School Diploma : - GPA :
Certifications

COLLABORATIVE INSTITUTIONAL TRAINING INITIATIVE ( Research with Human Subjects - SBE (ID: 491)

Work History
Eegee's - Owner and CEO
Casa Grande, AZ, 11/2020 - Current
  • Managed day-to-day business operations.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Analyzed and reported social media and online marketing campaign results.
  • Devised strategies and roadmaps to support product vision and value to business.
  • Drove digital and enterprise collaboration across functional teams, focusing on delivery and continuous process improvement.
  • Increased customer engagement through social media.
  • Engaged online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably.
Mountain Harbor Resort And Spa - Marina Dock Hand
City, STATE, 05/2019 - 08/2019
  • Removed safety hazards, soiled items and trash from customer areas.
  • Coordinated between billing department and customers to resolve problems.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Educated customers about brand to incite excitement about company's mission and values.
  • Answered questions and provided information about Mountain Harbor Resort and Spa and Lake Ouachita
  • Responded to all customer inquiries thoroughly and professionally.
  • Used coordination and planning skills to achieve results according to schedule.
  • Resolved problems, improved operations and provided exceptional service.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
Daily Press Juicery - Assistant Manager
City, STATE, 05/2016 - 08/2018
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Monitored security and handled incidents calmly.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Achieved recognition for contribution to store success by optimizing sales.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Analyzed and reported social media and online marketing campaign results.
  • Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.

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Resume Overview

School Attended

  • University of The Ozarks
  • Russellville High School

Job Titles Held:

  • Owner and CEO
  • Marina Dock Hand
  • Assistant Manager

Degrees

  • Bachelor of Science
  • High School Diploma

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