Multi-talented health and wellness coach with a successful history helping individuals of all backgrounds improve health, fitness and overall well-being. Neat and organized person with a friendly and upbeat personality. Able to maintain high levels of fitness and good health to be a strong role model for clients. Background includes program design, lifestyle coaching and revenue generation for wellness brands. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
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- Specialize in use of holistic detox methodologies for resetting digestion, metabolism, and cell renewal to establish a foundation for building overall health and encouraging healthy weight.
- Serve as the point of contact at every phase of the process from introduction to execution of detox and health coaching programs.
- Managed day-to-day business operations, including accounting, finance, marketing and public relations.
- Built and strengthened productive and valuable industry partnerships to drive collaboration, engagement and revenue stream development.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Aligned branding initiatives and sales strategies with client goals.
- Gave public talks on importance of health education and specific disease prevention and treatment strategies.
- Development and facilitation of seminars, training materials, and resources, and connected individuals with services.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
- Built strong relationships with members to promote health, wellness and available services.
- Monitored, tracked and reported on individual progress with wellness plans.
- Led individual and group wellness seminars and educational programs on various health topics, up to 50 participants.
- Provided individual health coaching to help clients accomplish health goals by optimizing personal nutrition and lifestyle choices for better health and weight control.
- Demonstrated safe and correct forms for each exercise and piece of equipment.
- Educated clients on effective ways to exercise while on business travel, at home and on vacation.
- Designed and implemented fitness classes of various ages and skill levels for flexibility, balance, and core strength.
- Engaged in continual training and certification from ACE to represent brand, explain technical functions of mobile devices and guide program selection by clients.
- Assisted executive and HR Staff in execution of various administrative tasks.
- Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
- Prescreened employee prospects and conducted background and drug/alcohol screenings.
- Managed DOT compliance requirements for transportation staff.
- Managed corporate records, agendas, and minutes from corporate board meetings.
- Attended board meetings and assisted with strategic decisions for managing employee benefits and wellness initiatives.
- Facilitated employee events and ensured quality of food selections and information presented for health and safety standards.
- Worked with internal staff as a liaison to resolve employee claim concerns, improve program adherence and provide exceptional customer service.
- Developed team communications and information for quarterly meetings.
- Developed and managed personal book of business with 20 clients.
- Presented talks to human resources professionals and top level executives about viable services and benefits of different benefit strategies.
- Put together reports and trend models to advise self-funded clients on best plan options.
- Met with clients to develop employee wellness initiatives and cost-sharing strategies.
- Planned and delivered 12-15 events per year focused on enhancing employee understanding, adherence, and satisfaction.
- Reduced benefits expenses by 12% by revamping company plans, including medical, and dental benefits.
- Served as company representative at all client events to promote company objectives.
- Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
Volunteering in the community to build health and wellness lifestyles in underserved local and international populations is a passion and skillset utilized in the following capacities.
- Engagement with high school students in Columbus district to educate and enhance health and wellness
- Design and facilitation of various activities and seminars with women of inpatient drug addiction programs.
- Member of the Ohio African American Coalition for Health Disparities since 2017
- Affiliation with the Reynoldsburg Youth Human Trafficking Coalition in facilitation of school and community events and trainings
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School Attended
- AMERICAN COUNCIL ON EXERCISE
- AMERICAN COUNCIL ON EXERCISE
- GLOBAL ACADEMY FOR ENERGETIC EDUCATORS
- FRANKLIN UNIVERSITY
Job Titles Held:
- OWNER / HEALTH COACH
- EXECUTIVE ASSISTANT
- BENEFITS ACCOUNT MANAGER
Degrees
- CERTIFIED HEALTH COACH
- CERTIFIED PERSONAL TRAINER
- BS
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