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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Licensed Mental Health Counslor seeking appropriate opportunities to expand experience. Knowledge of substance use disorders, addiction recovery, 12-step methodology, and meeting formats, in addition to S.M.A.R.T Recovery and Harm Reduction methods. Specialized knowledge of lesbian, gay, bi-sexual, transgender community. Specialized knowledge of alternative relationships in terms of leather BDSM, kink and polyamory/polyfidelity. Competency in clinical documentation, diagnosis and assessment, foundational counseling, historical and contemporary theories, techniques, and multicultural, diversity, social justice skills.

Skills
  • Extensive DSM-IV Knowledge
  • Clinical Documentation
  • Critical Thinking
  • Cultural Sensitivity
  • Intake Screening
  • Client Goal Planning
  • Addiction Treatment
  • Care Coordination
  • Therapeutic Interventions
  • Dual Diagnosis Expertise
  • EMR Software
  • Mood Disorders
Work History
Owner & Licensed Mental Health Counselor, 01/2020 - Current
Anthem, Inc. Lexington, KY,
  • Conduct individual therapy sessions, in person and via telehealth, as well as intake assessments, diagnosis, and biopsychosocials
  • Develop treatment plan
  • Complete progress notes and all agency required documentation
  • Conduct individual and relationship therapy sessions with specialized populations, such as gay, lesbian, bisexual, transgender, kinky, polyamorous, and substance abuse clients.
Licensed Mental Health Counselor, 01/2020 - Current
Anthem, Inc. Columbia, MO,
  • Conduct individual & relationship therapy sessions, via telehealth
  • Complete progress notes and all agency required documentation
  • Conduct individual & couple therapy sessions with specialized populations, such as court mandated and substance abuse clients
  • Co-facilitate substance abuse group therapy based on CBT and 12-step framework
  • Assisted agency with research for new EHR backend system to meet needs.
Principal Telecom Architect, 01/2012 - Current
ANTHEM INC City, STATE,
  • Technical lead and strategic architect for company’s voice network, including corporate and contact center services
  • Project management, relations and coordination across different technology silos, vendors, upper management, and business units
  • Served as Avaya technical lead by setting standards in deployment, communications, research / development, troubleshooting and documentation
  • Tier IV troubleshooting, cross training, and organization development to improve platform reliability and customer service
  • Received overwhelming CIO and upper management praise for 5,000 end user voicemail platform conversion architected, engineered and implemented with less than 100 service desk calls
  • Research, development, and planning of next generation voice platform leveraging VoIP, SIP and updated hardware/software, and cloud options
  • Liaison to business units and management to engineer cost effective solutions, managing RFIs / RFPs and expectations across all interdependencies.
Licensed Mental Health Counselor, 01/2018 - 01/2022
SUNSERVE City, STATE,
  • Conduct individual therapy sessions, in person and via telehealth, as well as intake assessments, diagnosis, and biopsychosocials
  • Develop treatment plan
  • Complete progress notes and all agency required documentation
  • Conduct individual therapy sessions with specialized populations, such as Lesbian, Gay,
  • Bisexual, Transgender and substance abuse clients
  • Co-facilitate Gay Men’s Empowerment Group weekly therapy, based on CBT and person- centric approaches
  • Co-facilitate CBT group therapy based on “Affirm” curriculum, targeting LGBTQAI+ college population
  • Instrumental in helping to digitized, transcribed, and converted all intake documents to a client portal leveraging TheraNest across agency programs (Adult Mental Health, Youth Mental
  • Health, Substance Abuse, and Life Coaching) during the COVID19 pandemic crisis
  • Provided ongoing support for TheraNest, including modification to existing forms and pulling various reports
  • Provided cross training to other clinicians in the agency to ensure understanding of procedures and backend systems, as well as allowed clinicians to shadow sessions.
Education
Masters of Science: Clinical Mental Health Counseling, Expected in 04/2020
-
Walden University - Minneapolis, MN
GPA:

GPA: 3.94

Bachelor of Science: Psychology, Graduate Studies, Expected in 06/2011
-
Walden University - Minneapolis, MN
GPA:

GPA: 4.00, Graduated Summa Cum Laude with Presidential Honors

Associates of Arts: Psychology, Expected in 10/2009
-
University of Phoenix - Tempe, AZ
GPA:

GPA: 3.89

Affiliations

American Counseling Association

American Mental Health Counseling Association

Association of Counseling Sexology & Sexual Wellness

Chi Sigma Iota, Counseling Academic & Professional Honor Society International

EMDR International Association

Florida Counseling Association (FALGBTIC)

International Association for Social Work with Groups

NAADAC, the Association for Addiction Professionals

The National Society of Leadership and Success

World Professional Association for Transgender Health

Certifications

Cognitive Behavioral Therapy

EMDR Certified (EMDRIA)

CCMHC (NBCC)

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School Attended

  • Walden University
  • Walden University
  • University of Phoenix

Job Titles Held:

  • Owner & Licensed Mental Health Counselor
  • Licensed Mental Health Counselor
  • Principal Telecom Architect
  • Licensed Mental Health Counselor

Degrees

  • Masters of Science
  • Bachelor of Science
  • Associates of Arts

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