Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Program Evaluation
Improvement Plan Knowledge
Experience in Leadership
Team Management
Relationship Building
Customer Service
Training & Development
First Aid/CPR
Reliable & Trustworthy
Planning & Organizing
Friendly, Positive Attitude
Critical Thinking
Supervision & Leadership
People Skills
Good Work Ethic
Conflict Resolution
Basic Math
Organizational Skills
Team Building
Understands Spanish Speakers, Know how to speak some spanish to get me through conversations.
Experience
Overnight Team Lead, 12/2021 - Current Giant Eagle – Salem, OH,
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Delegated daily tasks to team members to optimize group productivity.
Promoted to leadership position in recognition of strong work ethic.
Monitored team progress and enforced deadlines.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Reviewed staff work and gave comprehensive and constructive feedback.
Fostered positive employee relationships through communication, training and development coaching.
Offered training and support to keep team members motivated and working toward objectives.
Created and implemented strategies for team members to reach goals.
Delegated tasks to team members, maximizing unique strengths and skill sets.
Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
Utilized coaching and leadership principles to enhance internal and external team dynamics.
Conducted thorough quality checks to verify conformance to specifications.
Assigned projects and distributed tasks to team members as per area of expertise.
Sales Consultant, 05/2021 - 11/2021 Walser Automotive Group – South Saint Paul, MN,
Listened to customers to understand needs and refer to optimal services.
Greeted incoming customers and provided expert sales and service to drive revenue.
Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Cultivated productive relationships with existing customers through exceptional follow-up after sales.
Handled credit and debit card payment processing to complete purchasing experience.
Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
Worked with fellow sales team members to achieve group targets.
Monitored customer order process and addressed customer issues.
Fostered relationships with customers to expand customer base and retain business.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Improved overall customer purchasing experiences to promote steady revenue.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Answered product questions with up-to-date knowledge of sales and promotions.
Demonstrated product features to align with customer needs.
Created and implemented store displays, promoting sales and growth.
Presented products and services to prospective and existing customers to meet client needs.
Drove substantial sales through suggestive selling and by promoting add-on purchases.
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