Overnight Crew Member Resume Example
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OVERNIGHT CREW MEMBER
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
• Multitasker • Goal oriented • Observer • Great Listener • Critical thinker • Stocking and replenishing • Equipment operations • Safety methods • Inventory replenishment | • Organization • Relationship development • Team building • Customer service • Problem resolution • Process improvement • Communications • Planning and coordination |
Experience
01/2019 - 10/2019Planet FitnessPittsburgh , PA
Overnight Crew Member
- Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
- Assisted customers based on currently available product, promotional and policy information.
- Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
- Bent, lifted, opened, and moved store products weighing up to 20-30 pounds.
- Secured products when transporting to different areas of store to prevent merchandise damage.
- Replenished inventory with focus on addressing customer needs.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
- Removed outdated and overripe items from stock to eliminate health risks.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
07/2018 - 01/2019Cort Business ServicesPhoenix , AZ
Sales Associate
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Assisted customers by finding needed store items and checking inventory for items at other locations.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
- Educated customers on product and service offerings.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stayed up to date on store promotions, payment policies and security practices.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Recommended merchandise to customers based on needs and preferences.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Negotiated and closed deals with minimal oversight.
- Sold various products by explaining unique features and educating customers on proper application.
- Used cash register system to ring up customer purchases, process payments and issue receipts.
08/2015 - 04/2016Cort Business ServicesPortland , OR
Sales Associate
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Sold various products by explaining unique features and educating customers on proper application.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
- Educated customers on product and service offerings.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stayed up to date on store promotions, payment policies and security practices.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Recommended merchandise to customers based on needs and preferences.
Education and Training
City, State
Some College (No Degree) in Fashion DesignTexas Woman's University
City, State
Some College (No Degree) in Fashion DesignThe Art Institute of Houston
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Resume Overview
School Attended
- Texas Woman's University
- The Art Institute of Houston
Job Titles Held:
- Overnight Crew Member
- Sales Associate
Degrees
- Some College (No Degree) in Fashion Design
Some College (No Degree) in Fashion Design
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