I am highly energetic, punctual, and dedicated. Ability to handle multiple responsibilities simultaneously while providing excellent customer service. With close to three years of retail and customer service experience, almost two years of which consisted of management in the Restaurant/ Fast Food business. I feel at best in a fast-paced productive environment. Skill areas include cash management, inventory, and supervising/ motivating team members while maintaining a clean customer friendly environment at all times.
Complimented by "secret shoppers" for exceeding customer service expectations
Received performance reviews for the same
Took weekly sales goals above and beyond previous years
Recognized by management for excellent work ethic
We process numbers of transactions each night in a timely manner. Responsibilities include maintaining entire store Front End appearance, cleaning up from 2nd shift preparing for 1st shift next day, and stocking front end freight.
Opened and closed store, which included counting cash drawers and making bank deposits, maintained displays throughout the store, reviewed customer concerns and answered questions to help make their experience exceeding others, collaborated with team members to provide a store atmosphere that was always inviting and friendly, and ensuring regulations and guidelines were followed at all times.
2011- Coursework in Financing, Business and Management
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