Outside Supervisor Resume Example
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OUTSIDE SUPERVISOR
Summary
Motivated golf Assistant/Outside supervisor with 5 years of experience supervising employees. Skilled at coordinating tournament/maintenance activities, managing workflow, mentoring workers and training new employees. Strong leader known for decisiveness and problem-solving skills. Dependable leader with excellent interpersonal and communication skills. Strong multitasking skills with excellent workplace focus, bringing 12 years of golf experience and 5 years of helping manage a small business.
Skills
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Experience
Outside Supervisor
June 2020 to CurrentLife Time Fitness － University , MS
June 2020 to CurrentLife Time Fitness － University , MS
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Created training manual for all employees to use as reference guide.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
- Established and enforced clear goals to keep employees working collaboratively.
- Maintain and supervise Monday public tournaments(Up to 75 players).
- Keep a clean and professional looking environment.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Seasonal Web Shopper
November 2020 to December 2020Scheels All Sports Inc. － City , STATE
November 2020 to December 2020Scheels All Sports Inc. － City , STATE
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
- Satisfied customers with quick, accurate service under tight deadlines.
- Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries, including doing no-contact delivery or helping older customers put groceries away.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
- Completed pickup and shopping orders for customers across Lincoln.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Chose top-quality items to fulfill over 50 daily customer orders.
Upholstery Technician
June 2015 to May 2020Stitch Masters Auto Upholstery － City , STATE
June 2015 to May 2020Stitch Masters Auto Upholstery － City , STATE
- Worked with more than 1000 different designs.
- Processed written and verbal instructions, prints and work orders.
- Completed and entered quality records, scrap reports and machine logs into database.
- Worked on special projects such as reupholstering.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
- Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
- Verified prices and computed totals to complete accurate invoices.
- Revised production schedules to account for changing designs, shortages and other types of interruptions.
- Collaborated with management, sales and engineering to adjust plans and maintain targets.
- Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Education and Training
High School Diploma : May 2017Windsor High School － City, State
- Completed coursework in Advanced Algebra, Earth, Space, Science, and computer programming.
- Lettered in golf, and football freshman year.
- Qualified for Colorado state golf two times.
- Won two golf tournaments in highschool.
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Resume Overview
School Attended
- Windsor High School
Job Titles Held:
- Outside Supervisor
- Seasonal Web Shopper
- Upholstery Technician
Degrees
- High School Diploma : May 2017
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