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Outside Supervisor Resume Example

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OUTSIDE SUPERVISOR
Summary

Motivated golf Assistant/Outside supervisor with 5 years of experience supervising employees. Skilled at coordinating tournament/maintenance activities, managing workflow, mentoring workers and training new employees. Strong leader known for decisiveness and problem-solving skills. Dependable leader with excellent interpersonal and communication skills. Strong multitasking skills with excellent workplace focus, bringing 12 years of golf experience and 5 years of helping manage a small business.

Skills
  • Business process re-engineering
  • Solutions development
  • Systems implementation
  • Staff retention
  • Productivity improvement specialist
  • Quality assurance controls
  • Contract review and recommendations
  • Performance reporting
  • Continuous improvements
  • Workforce training
  • Process improvement strategies
  • Incidents management
  • Supervision
Experience
Outside Supervisor
June 2020 to CurrentPtarmigan Country Club － Fort Collins, CO
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Created training manual for all employees to use as reference guide.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Maintain and supervise Monday public tournaments(Up to 75 players).
  • Keep a clean and professional looking environment.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Seasonal Web Shopper
November 2020 to December 2020Scheels All Sports Inc. － Lincoln, NE
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Satisfied customers with quick, accurate service under tightdeadlines.
  • Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries, including doing no-contact delivery or helping older customers put groceries away.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
  • Completed pickup and shopping orders for customers across Lincoln.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Chose top-quality items to fulfill over 50 daily customer orders.
Upholstery Technician
June 2015 to May 2020Stitch Masters Auto Upholstery － Fort Collins, CO
  • Worked with more than 1000 different designs.
  • Processed written and verbal instructions, prints and work orders.
  • Completed and entered quality records, scrap reports and machine logs into database.
  • Worked on special projects such as reupholstering.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Verified prices and computed totals to complete accurate invoices.
  • Revised production schedules to account for changing designs, shortages and other types of interruptions.
  • Collaborated with management, sales and engineering to adjust plans and maintain targets.
  • Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Education and Training
High School Diploma : May 2017Windsor High School － Windsor, CO
  • Completed coursework in Advanced Algebra, Earth, Space, Science, and computer programming.
  • Lettered in golf, and football freshman year.
  • Qualified for Colorado state golf two times.
  • Won two golf tournaments in highschool.
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Resume Overview

Companies Worked For:

  • Ptarmigan Country Club
  • Scheels All Sports Inc.
  • Stitch Masters Auto Upholstery

School Attended

  • Windsor High School

Job Titles Held:

  • Outside Supervisor
  • Seasonal Web Shopper
  • Upholstery Technician

Degrees

  • High School Diploma : May 2017

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