Sales professional adept at tracking and following up on hot leads, managing accounts and building long-term relationships with customers.
Territory sales management
In-depth knowledge of Salesforce
Enthusiastic yet professional demeanor
Sales and contact reports
Strong client relations
Positive and friendly
Excellent work ethic
Strong interpersonal skills
Strong conflict resolution skills
Outside Sales Representative, 08/2012 to Current WEISS INSTRUMENT, LLC – Pittsburgh, PA
I was responsible for selling a full product line of automation and power conditioning products and services to power generation, water and wastewater utilities and industrial clients in Eastern Pennsylvania and Northern New Jersey area.
I coordinated all sales activities, forecasting, and reporting in my assigned territory.
I assisted in management of all vendor and manufacturer's representative relationships, which included product sales training, and quotation activity.
Met with an average of 10-12 clients per week consistently, to discuss new products and services.
Territory Manager, 01/2010 to 08/2012 MUELLER SYSTEMS – Cleveland, NC
I make direct-to-user sales calls, traveling extensively throughout my territory selling commercial water meters, AMR/AMI reading systems and related products.
In addition, I coordinate with various distributors of Hersey Meters and other Mueller Water products for demonstrations and trial/testing installations.
My contacts are primarily with the appropriate Public Works personnel in municipalities of 5,000 or more population, making full presentations of our state-of-the-art electronic meter reading systems.
The responsibilities I perform are wide and include training end users, identifying opportunities and working closely with management in the preparation of bids, providing after sales support to end users, and actively participating in trade meetings and conventions to promote Hersey products.
Direct Sales Representative, 01/2008 to 09/2009 KROHNE USA – Peabody, MA
Direct Sales Representative for Eastern Pennsylvania, Southern New Jersey, and Delaware.
I was recruited to this company to participate in the establishment of a new direct sales group.
The responsibilities were diverse in that direct sales reps would maintain, through total sales and promotional support, relationships the Company had with established manufacturer rep organizations; and in addition develop new business through acquisition of new end-user accounts and servicing of existing direct customers.
During my tenure with Krohne, in addition to the above, I was given additional responsibilities in an expanded territory that included New York, Western Pennsylvania, and Northern New Jersey.
These expanded responsibilities were centered on supervision and support for three independent sales groups representing Krohne equipment.
This position required that I travel four out of five days per week.
Then, as a belt-tightening measure the company decided to release its entire direct sales force.
At the time, I was considered to be in the top three of this group.
Account Manager, 04/2006 to 12/2007 APV - INVENSYS CORPORATION – Getzville, NY
Selling sanitary products to the food, dairy, beverage, and pharmaceutical industries supporting their pasteurizing and related equipment needs.
Initial sales territory was Eastern Pennsylvania but now also includes Southern New Jersey, and Delaware.
This position was part of a new marketing strategy for APV when I was hired.
It required considerable start-up effort to get established with ongoing customers that I was able to accomplish within the first six months.
I established rapport with key purchasing, maintenance, and engineering personnel, evaluated their needs, and developed strategies tailored to meet their requirements.
I travel 75% or more of the time devoted to my workweek, averaging 12 customer visits.
Annual sales in my territory have ranged from $1,000,000 to $1,740,000 during my tenure with the company.
I act as the catalyst for technical and service assistance between customer and appropriate departments at APV. This insures customer requirements are met on a timely basis, ultimately resulting in increased sales.
Senior Sales Engineer, 01/2000 to 04/2006 BRANSON ULTRASONICS CORPORATIONApplied Technologies Group – Danbury, Connecticut
Covering a territory that encompasses Central and Eastern Pennsylvania, South New Jersey, Delaware, and Maryland.
I sell ultrasonic welders ranging from $14,000-$150,000 to companies in medical manufacturing, automotive parts and supplies, textiles, packaging, injection molding, etc.
Sales goals for my territory average $1M annually and I have met or exceeded those goals each year (documented).
I accomplish this through a regimented routine that involves 3-4 sales calls per day.
After equipment is installed I service the account for routine maintenance and part requirements.
I have consistently ranked in the top 10 sales force of 65 for five years.
Sales Manager, 01/1999 to 01/2000 PLASTIC DIP MOLDINGS, INC – Plumsteadville, PA
I was responsible for successfully managing current customers in a way that would increase the level of business from each of them, and to devote a high level of energy to acquiring new customers.
During my tenure with this organization I produced 10 new accounts and increased business with long-standing customers by about 15%.
I accomplished this through the creation of a structured direct mail and telephone campaign coupled with aggressive on-site sales calls.
I always met the goals set for me by the company.
My travels averaged 20 hours per week.
Senior Inside Sales Representative, 01/1997 to 01/1999 BAILEY FISCHER & PORTER – Warminster, PA
Supported 6 outside sales representatives by managing day-to-day follow up on orders received.
Accomplished high-level of success in on-time delivery through establishing efficient liaison with manufacturing plant, resulting in an increase in sales to a level of $100,000 per month.
Worked directly with customers on reorders assuring receipt as needed.
Account Representative, 12/1993 to 01/1997 ALFA LAVAL SEPARATION, INC – Warminster, PA
Supported customers as an international specialist in separation equipment for oil treatment, heat transfer, and distillation processes.
This position required a thorough knowledge of more than 25,000 original equipment spare parts for all of the systems sold and maintained by Alfa worldwide.
I worked closely each day with a select group of major international corporations, such as Chevron, in fulfilling their needs for spare parts.
I issued price quotations.
Upon receipt of purchase orders, I verified all of the spare part nomenclature, cost, and shipping information and then accomplished order entry and processing.
Accuracy was of the utmost importance as the average order was for $20,000.
During my tenure in this position not one order was incorrect or misdirected.
I attended refresher training provided by the company, visited major customer installations with working equipment, and attend appropriate conventions to meet and work with customers.
I was on call 24 hours a day.
Customer Service Representative, 10/1989 to 09/1992 REIT LUBRICANTS COMPANY – Warminster, PA
Began employment as a Customer Service representative.
Demonstrated ability and fortitude in this position soon led to additional responsibilities, including order entry, billing, and accounts payable.
After mastering the existing computer system with ease, was fully engaged in setting up, testing, and operating a new computer system.
Within a very short time was promoted to the position of Office Manager, supervising a total of five people at two locations, and being responsible for all customer service, order entry, billing and accounts payable as well as all other administrative functions required for daily operations.
Planned and reorganized office space for greater employee efficiency.
Redesigned customer historical records for easier access and accuracy of reporting.
Had hiring and firing authority for the office staff.
I was then promoted to Inventory Purchasing Specialist working directly for the General Manager.
This position required a high degree of sensitivity to the scheduling of inventory purchases and the management of cash resources for same, amounting to an average of $50,000 weekly.
Responsibilities included managing traffic flow from product order to receipt in the warehouse for all bulk and packaged goods sold by the company.
Consulted with management on all pricing issues, and was fully responsible for the annual physical inventory.
Devised inventory reporting system in less than one day and at considerable savings in labor costs.
Functioned as Assistant to the General Manager and as such handled the company payroll.
Set up and maintained communication links between the General Manager and the sales force resulting in more efficient follow-up on sales leads which in turn produced faster customer acquisition and improved sales.
Bachelor of Science: Sociology, 1988 College of Charleston - Charleston, SC. GPA: Partial scholarship as member of swim team. References upon request.
Partial scholarship as a member of the College of Charleston swim team.