outside sales professional resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
I have been in both sales and mechanical issues with commercial and property management equipment.
Supervised two dozen employees under my direct responsibility.
Also directed vendors to their needed services. Inspection of said services will be done upon completion.
Successful customer service and positive outlook on the future in order for and receiving of any work.
Resolved communication issues between property management and maintenance management.
Generally a good people person who is able to attract others to your everyday work.
Ambitious Outside Sales Professional polished in maintaining and utilizing exceptional heating and cooling systems product and knowledge and sales skills to influence targeted industry professionals. Executes brand strategy to drive consistent sales demonstrated over 20 years of experience. Proven history of establishing and maintaining exceptional communication with coworkers and clients.
Accomplishments
Led a low-performing sales team to become the only one in the region to exceed first quarter objectives.
Established new accounts through cold calling and personal visits to potential customers.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Built strong client rapport to establish diversified network of connections.
Utilized in-depth understanding of strategic sales processes to increase revenue.
Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
Marketed products and liaised with industry professionals by attending seminars and trade shows.
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Performed required travel for training and scheduled events.
Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
Identified prospective customers by using business directories and following leads from existing clients.
Computed total costs and profit requirements for customer sales to provide accurate pricing.
Contributed ideas and offered constructive feedback at weekly sales and training meetings.
Prospected continuously for new potential customers and maintained robust conversion rate.
HVAC Technician, 09/1985 - 11/2001 Compass Group Usa Inc – Commerce, TX,
Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
Performed troubleshooting on HVAC systems to determine root cause of issues.
Repaired and replaced motors, bearings and belts.
Worked overtime, holidays and weekends to accommodate company needs.
Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
Filled out detailed work orders for each job completed.
Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
Kept accurate records of time and materials used for each job to compile into service reports.
Repaired and replaced heating and air conditioning systems for commercial customers in property management industry.
Calibrated equipment to achieve maximum efficiency.
Replaced bearings, pump seals and packing.
Monitored building environmental conditions.
Evaluated status of refrigeration liquids for safety and compliance purposes.
Reviewed work of external and internal contractors to guarantee consistency with quality and safety standards.
Programmed computerized energy management systems and verified proper functionality.
Traveled to necessary locations perhaps 12 job sites per day for both scheduled and emergency appointments.
Vending Machine Technician, 10/1981 - 07/1985 Compass Group Usa Inc – Ellisville, MO,
Worked with diverse types of weather and ground conditions.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Managed maintenance activities, supervised staff and inspected equipment.
Completed over Number daily Type installations according to strict schedules, inventories and customer needs.
Worked with Vendor Technicians to schedule machine installations for commercial and industrial customers without interrupting day-to-day happenings.
Created and followed detailed maintenance schedules for refrigeration equipment, resulting in 35% increase in equipment lifetime.
Ordered vending and cold storage parts and managed inventory of spare parts, reducing costs 20%.
Cleaned stains from fabric or garments using spray guns and cleaning fluid.
Renovation of all types of vending equipment from ground up. Make positive work is completed and ready for installation.
Make customer request calls to locations where trouble is happening. Not interrupting the customer's day to day operations.
Route Sales Representative, 09/1976 - 10/1984 Culligan International – Grand Rapids, MI,
Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
Immediately addressed problems with customers to promote speedy resolution.
Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
Financially checked in sales and product costs. Making to the penny results each day.
Make cold calls on non customers and giving samples of bread products we offer for their particular business.
Development of positive relationships with management and Rainbo Bread company.
Write order and credit invoices for each business each day.
Work area schools for their needs.
Become group supervisor taking control of 5 sales personnel and reviewing their orders and losses.
Keeping a cordial atmosphere between company management and route sales employees.
Maintain company vehicles that are used in the position.
Boosted revenues by upselling and cross-selling products to new and established customers.
Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
Displayed products properly at customer sites and according to company specifications and policies.
Represented wide range of products and brands.
Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase.
Stayed in open communication with existing customers to offer immediate access to new products.
Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
Education
HVAC TECHNICIAN : Heating And Cooling , Expected in 06/1986 - Virginia Western Community College - Roanoke, VA GPA: Status -
Completed professional development in mathematics, science, English, electrical and electronic technology. Plumbing of needed equipment to local and State regulations.
Passed course with a 4.0 gpa.
Diploma : General Studies, Expected in 06/1975 - Northside High School - Roanoke, Virginia , GPA: Status -
Certifications
HVAC TECHNICIAN License - BEGINNING 1986
EPA RECOVERY UNIVERSAL CERTIFICATION Training - 1990
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