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Outside Sales/Marketing Representative Resume Example

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OUTSIDE SALES/MARKETING REPRESENTATIVE
Professional Summary

I am accustomed to travel, to cover large territories. I am driven to create new customers within a short amount of time and motivated to generate and increase sales while delivering top-notch customer care. I am very enthusiastic for both sales and customer service, I am a professional with expertise in communication and negotiating. I am driven to provide superior quality customer service and offer extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. I am highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

I

Accomplishments
  • Led a low-performing sales team to become the only one in the region to exceed first quarter objectives with Bucks County Coffee.
  • Sustained 75% annual sales growth for 5 consecutive years by introducing innovative sales and marketing techniques.
  • Surpassed annual quota by 75%.
Skills
  • Energetic and driven
  • Client account management
  • Lead prospecting
  • Enthusiastic about networking
  • Sales Closing
  • Motivated team player
  • Reasoning ability
  • Client Relationship Development
Work History
Outside Sales/Marketing Representative, 08/2016 to 07/2020
Farmers Insurance Metro North District – Denver , CO
  • Initiated face to face contact with new, existing and potential customers to develop and maintain business relationships and further sales.
  • Demonstrated initiative by persistently prospecting, networking and promoting the need for a restoration service.
  • Represented company at over fifty community and business events per year to gain exposure to potential consumers.
  • Used consultative sales approach to listen carefully to client needs and recommend desired products and services.
  • Nurtured relationships with decision-makers in various business groups to win new business and increase repeat opportunities.
  • Followed up on leads with friendly, knowledgeable support immediatedly to turn interested parties into paying customers.
  • Designed and carried out market research to detect and attract new customers.
  • Developed and executed networking event's and promotions to boost visibility and drive business.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
  • Developed new business relationships and maintained existing through regular communications and effective account management.
  • Kept detailed records of daily activities through online customer database.
  • Performed effectively in self-directed work environment, including managing day-to-day operations and decisions.
  • Presented information to customers, peers and all levels of management.
  • Met or exceeded sales, customer service and loyalty program standards.
  • Worked independently with minimal supervision.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Presented professional image consistent with ServiceMaster's brand values.
  • Performed outside business-to-business sales with proven proficiency in prospecting and territory management.
  • Built strong client rapport to establish diversified network of connections.
  • Built relationships with customers and community to promote long term business growth.
  • Recorded accurate and efficient records in customer database.
  • Performed required travel for training and scheduled events.
Insurance Sales Representative, 09/2014 to 02/2017
Patterson Companies – Ontario , CA
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Handled approximately one hundred and twenty five outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
  • Connected with prospective clients to set appointments.
  • Reviewed customer needs and financial means to determine appropriate policy offerings.
  • Maintained detailed records of customer information and policy sales.
  • Generated sales by recommending policies and add-ons.
  • Stayed in touch with clients to assess changing demands and offer new solutions.
  • Processed twentyfive invoices each day and mailed documentation to clients.
  • Built relationships with clients through active listening and compassion talents to provide excellent service.
  • Approached potential clients by using direct marketing techniques, including mailings and phone contacts.
  • Responded to customer calls within two hours to swiftly resolve issues and answer questions.
  • Created sources for continuous client referrals within community and with businesses using compassion and knowledge
  • Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales by twentyfive percent.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Outside Sales Representative, 03/2005 to 06/2012
Bucks County Coffee – City , STATE
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Coordinated with manager's, owner's and department heads and vendors for timely deliveries of our products
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Contributed to event marketing, sales and brand promotions for various location's
  • Built diverse and consistent sales portfolio.
  • Performed required travel for training and scheduled events.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Contributed to team objectives in fast-paced environment.
  • Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Performed outside business-to-business sales with proven proficiency in prospecting and territory management.
  • Prioritized tasks and projects to meet tight deadlines.
  • Addressed multiple industry issues and provided client support.
  • Facilitated sale of coffee, tea and nut's to customers.
  • Consulted with businesses to supply accurate product and service information.
  • Completed all call reports, paperwork and on-going personal training by required deadlines.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Developed new business relationships and maintained existing through regular communications and effective account management.
  • Presented professional image consistent with Bucks County Coffee's brand values.
  • Worked independently with minimal supervision.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Built relationships with customers and community to promote long term business growth.
  • Completed daily outbound calls, up to 4 hours per day.
Education
High School Diploma: 06/1971
Spring Grove Area High School - City, State
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Resume Overview

School Attended

  • Spring Grove Area High School

Job Titles Held:

  • Outside Sales/Marketing Representative
  • Insurance Sales Representative
  • Outside Sales Representative

Degrees

  • High School Diploma : 06/1971

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