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Outside Sales Business Representative Resume Example

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OUTSIDE SALES BUSINESS REPRESENTATIVE
Summary

Client-engaging professional with an energetic personality, customer referral-focused, visionary-thinking business manager with over 25 years of experience as a servant leader. Cultivating relationships, creating winning teams, growing profitable companies, and exemplary customer service departments. Experienced in sales, multi unit business, and management in health care and retail fields.

Experience
Calpine. Hicksville , NYOutside Sales Business Representative | 01/2019 - 10/2020
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Researched potential clients and markets to prepare for appointments.
  • Prospected potential customers per week through referrals, previous clients, and maintained a solid 60% conversion rate.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Identified prospect needs and developed appropriate responses along with information on suitable products and services.
  • Resolved all issues efficiently and enhanced customer satisfaction ratings from 25% to 65% in 1 year.
  • Consulted with market specialists to establish new business partnerships through exploratory and informative meetings focused on value and benefits of device solutions.
  • Leveraged proven sales methods to increase revenue by 45% and surpass sales objectives by 15%.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Set up appointments with potential and current customers to promote new products and services.
Trane Technologies. Charlottesville , VARegional Business Manager | 01/2014 - 01/2019
  • Promote and uphold high organizational values, company vision, and expectations throughout company and community.
  • Drove year-over-year business growth while leading operations, building, and promoting referral processes.
  • Maintain networking base in communities through grassroots efforts, hiring events, and chamber of commerce.
  • Forecasting, PNL Management, recruiting, payroll, and training.
  • Chaired weekly meetings with executive leadership to identify opportunities for home improvement, establish milestones and tailor products to individual agency.
  • Targets sales and utilizing expense tools to quickly identify and prioritize areas of opportunity.
  • Training manager while overseeing all departments, including succession planning, product training, and sales culture.
  • Brand care ambassador, promoting new business thru referral marketing local communities, leading, and creating community event.
La-Z-Boy. City , STATEGeneral Sales Manager | 01/1993 - 01/2014
  • Improved bottom-line profitability by growing customer base while capitalizing on upsell opportunities.
  • Increased brand awareness, website traffic sales by implementing effective marketing campaigns and strategies.
  • Improved brand awareness by creating brand statement templates for use by outside sales counselors.
  • Apply branding and retailer insights to develop marketing programs for marketing to get guest to point of purchase.
  • Proactively identifies most effective ways to recognize associates that achieve superior performance and motivates them to deliver on company strategy.
  • Engages associates and customers to facilitate/deliver enriched customer experience.
  • Recruitment for all departments, including, warehouse, delivery, service, sales, and customer service.
St. Joseph Health Center. City , STATEClient Care Assistant | 01/1989 - 01/1993
  • Nursing Assistant and Client Care - Elderly care including, Oncology, Stroke, Alzheimer's, and Dementia patients.
  • Managed care from admission to discharge, including patient assessments, care planning, and health education.
  • Provided behavioral/emotional support and supervision for those with terminal illness
  • Recorded patients' medical history, vital statistics and test results in medical records.
  • Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
  • Helped social workers build, coordinate and lead programs supporting individuals with home care concerns.
  • Delivered high-quality and compassionate treatment to indigent and low-income patient community.
  • Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines.
  • Sound, ethical and independent decision-making ability consistent with medical protocols.
  • Maintained confidentiality for all patients and records.
  • Provided necessary health education training for patients.
Expert Skills
  • Work independently
  • Quick decision-making
  • Strong relationship development
  • Time management
  • Resourceful
  • Public speaking
  • Networking strength
  • Analytical problem solver
  • Quota achievement
  • Solution selling and development
  • Coaching and mentoring
  • B to B and direct sales
  • Excels at MS Office
  • Business operations
  • Strong communication and interpersonal skills.
Education
Alameda UniversityCity08/2011Bachelor of Science: Business Administration And Management

Graduated with 3.0 GPA

Major in Accounting

Lewis And Clark Technical SchoolCity1989Certificate : Health Sciences

President of my class, GPA 4.0

Medical terminology, 1000 words

Clinical rotation

Emergency Room

Paramedic and Ambulance

Nursing home

Maternity dept

Build Your Own Now

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

94Good
Resume Strength
  • Formatting
  • Word choice
  • Measurable results

Resume Overview

School Attended

  • Alameda University
  • Lewis And Clark Technical School

Job Titles Held:

  • Outside Sales Business Representative
  • Regional Business Manager
  • General Sales Manager
  • Client Care Assistant

Degrees

  • Bachelor of Science : Business Administration And Management
    Certificate : Health Sciences

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