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outside sales account manager resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
  • Success-oriented Senior Sales Executive offering focus and skill to tackle any sales objective. Driven to exceed monthly and yearly quotas and focused on prospecting and converting leads to promote growth. Motivated, performance-oriented and highly productive. Successful leader with more than 15+ years in business.
  • Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
  • Proven capabilities to build and maintain client relationship and gain account loyalty.
  • Proven ability in strong networking, negotiating and closing skills.
  • Effectively communicates with all levels of an organization.
Skills
  • Sales and account management experience
  • Experience using sales tracking or customer relationship management (CRM) software
  • Prospecting and lead generation and nurturing experience
  • Sales planning and organization skills
  • Closing skills
  • Client relationships
  • Customer-focus
  • Presentations skills
  • Great communication, relational, and interpersonal skills
  • Negotiation and collaboration
  • Product knowledge
  • Problem solving
  • Mentoring and coaching
  • Ability to manage conflict
  • Leadership
  • Customer upselling
  • Business computing skills
  • Digital communication platforms
  • Training & Development
  • Team building
  • Experienced in updating and maintaining budgets, quotes, contracts, and invoices.
  • Sandler Training Certified
Experience
03/2021 to 02/2022
Outside Sales Account Manager Performance Food Group Bristol, TN,
  • Maintained open communication with leadership to facilitate business development.
  • Attended trade shows and sales conferences to network and obtain new business relationships.
  • Utilized upselling techniques to maximize revenue.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Collaborated with other departments to complete sales transactions.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Met with current customers frequently to check on satisfaction and propose new offerings.
  • Generated sales by prospecting, negotiating contracts and closing.
  • Generated over $500,000 in one contract brought in less than 1 year.
  • Trained and mentored Inside Sales Representative to be an Outside Sales Account Manager.
08/2014 to 03/2021
Sr. Sales Executive Ss&C Technologies Lawrence, KS,
  • Negotiated contract terms, conditions and pricing for sales.
  • Nurtured customer relationships to elevate customer experiences and facilitate sales.
  • Expanded new business with implementation of effective networking and sales strategies.
  • Secured long-term accounts by delivering polished sales presentations to promote brand effectiveness.
  • Managed to meet or exceed annual budget over the last 5 years on new maintenance sales through new equipment conversions, prospecting competitor's equipment, balanced private-vs.-public sector, and recapturing KONE equipment.
  • Achieved recognition for high ethical standards and dedication
  • Instituted performance based sales strategies, and for delivering above target sales goals.
  • Mentored and trained new Account Managers.
  • Maintained database of customer and sales information using SalesForce software.
  • Continued to meet and or exceed annual budgets on orders and contracts from new equipment conversions, quoted repairs, to upgrades on existing equipment. Achieved 50% level of down payments on orders.
  • Record account/customer activity in Customer Relationship Management (CRM) System.
  • Work Closely with National Account Directors on new business and existing business.
  • Drive customer satisfaction by identifying additional needs along with developing and implementing strategic plans in technology environments.
  • Provided customers with a 5-year Asset Management Plan (Financial Plan and Budget Numbers ) that educated my customers on safety issues, code requirements, obsolescence or potential upgrades.
  • Retained existing lifts in service by maintaining strong customer relationships in order to meet or exceed the branch annual budget for lifts in service (LIS). Active involvement in addressing cancellations, renegotiating contracts, and escalation processes.
  • Account Management being available at all hours responding to customer requests and assisting with collections.
  • Extensive knowledge in all contract terms and conditions when negotiating sales.
  • Set up and produced national, convention booths for the education of the public and for clients.
  • 2016-2019 recipient of Top Sales Executive of the Quarter for 8 Quarters.
  • 2018 "President's Club" Award as a top Sales Performer of the year
  • 2017 "Over 100 (LIS) Lifts in Service" Award
08/2012 to 08/2014
Director of Sales Association Headquarters, Inc. East Windsor, NJ,
  • Communicated commissions, sales promotions, independent business strategies and other critical information and escalated areas of concern to company business leaders.
  • Improved profitability, developing pipeline utilizing multiple sales channels and penetration strategies.
  • Cultivated strong relationships with key organizations and professionals to support future business growth objectives.
  • Maintained current knowledge of pricing, products and services to leverage competitive edge and retain market share.
  • Analyzed sales and recruiting reports to identify growth areas and recommend best practices to motivate independent sales force and maximize sales objectives.
  • Developed presentations, engaged participants and offered independent business strategies to cultivate sales and team building and strengthen relationships between company and independent sales force.
  • Supported company core values, goals and objectives to uphold principles while promoting best interests of independent sales force.
  • Translated strategic objectives into operational goals and priorities, communicating effectively, and creating accountability for actions and deliverables.
  • Motivated sales team by setting daily, weekly and monthly goals along with rewards.
  • Implemented strategic approaches to promote growth by enhancing advertising, optimizing sales, updating pricing and managing new programs.
  • Promoted products at trade shows across region, connecting with prospects and improving market penetration.
  • Managed independent sales force to achieve maximum sales and team building goals and positively impact company profitability.
  • Demonstrated ability to lead a team with impactful, influential, empathetic, and visionary leadership skills.
  • Pursued sales deals by qualifying clients, building individualized proposals and preparing final contracts.
  • Improved training to reduce knowledge gaps and enhance performance.
  • Hired and trained new staff.
  • Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
  • Worked collaboratively and effectively with other KC Industries Leaders as part of the KC Industries Executive team.
  • Analyze and report performance metrics by providing scorecards and reports on achievements and status.
05/2010 to 08/2012
Sr. Sales Representative/Lighting Specialist Villa Lighting City, STATE,
  • Established exemplary skills in verbal and written communication and active listening through working closely with customers and sales support staff.
  • Asked open-ended questions to determine customer requirements and help identify correct products and services.
  • Secured long-term accounts and managed sales presentations by providing recommendations to promote brand effectiveness and product benefits.
  • Developed a strong networking system through participation in various associations, organizations and by attending industry events.
  • Improved profitability and developed pipeline by leveraging multiple marketing channels and sales strategies.
  • Utilized information gained from Ameren Energy Audits to improve customer's products efficiencies and provide modernization strategies.
Education and Training
Expected in to to
: Communications, Public Relations, And Advertising
University of Missouri - St Louis - St Louis, MO
GPA:
  • Ursuline Academy High School, Kirkwood, Missouri August 1993-May 1997
Activities and Honors
  • Philanthropist
  • Wings of Hope-Served on the Ambassadors Board and helped raise money to change and save lives through the power of aviation.
  • American Foundations for Suicide Prevention-Serves on Out of the Darkness Walks Team
  • Safe Connections- Served on the Lotus Ball Steering Committee and help raise money for St. Louis region's oldest and largest organizations working to prevent and end domestic and sexual violence while helping survivors thrive.
  • Children's Tumor Foundation, Sunny Hill Charity, Friends of Kids with Cancer
Additional Information
  • Account Manager/Lighting Specialist with Starbeam Supply
  • Mortgage Consultant/Loan Officer with St. Louis Home Mortgage
  • Office and Account Manager with Le Chateau Development, LLC.
  • Bartender and Waitress with Farotto's

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Resume Overview

School Attended

  • University of Missouri - St Louis

Job Titles Held:

  • Outside Sales Account Manager
  • Sr. Sales Executive
  • Director of Sales
  • Sr. Sales Representative/Lighting Specialist

Degrees

  • Some College (No Degree)

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