Outreach/Enrollment Specialist Resume Example
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OUTREACH/ENROLLMENT SPECIALIST
Professional Summary
Clinically certified Mental Health Therapist skilled at motivating, communicating and advocating for clients dealing with mental health and emotional disorders. Expert in CBT and psychotherapy.
Skill Highlights
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Accomplishments
Effectively managed caseloads of more than eighty clients at any given time.
Member of the Academy of Child and Adolescent Psychiatry and American Psychiatric Association since 2012.
Keynote speaker at the Gadsden Correctional Facility” Women against Domestic Violence in September of 2015.
Professional Experience
Outreach/Enrollment SpecialistJun 2015 to Jan 2016
Community Health System - Sarasota , FL
Community Health System - Sarasota , FL
- Connect with the community and plan development programs Plan, implement, and coordinate health and educational programs
- Conduct survey, and analyze data on literacy percentage within the community
- Work with parents and at-risk youth and arrange training programs for gaining employment skills
- Design and recommend strategies for engaging people in the community
- Greet and assist visitors and patients in learning the programs undertaken by the organization
- Establish and maintain positive relationships with civic departments
- Prepare and maintain reports, and records, and summarize the overall progress of various programs
- Schedule, coordinate, and oversee meetings
- Supervise volunteers, staff, and other community members
- Conduct reviews and evaluations of community development programs
- Review and monitor programs consistently
- Coordinate resource materials with volunteers and staff.
Board Certified Application Counselor/ Earn Benefits CounselorFeb 2014 to Jun 2015
Northwell Health - Brightwaters , NY
Northwell Health - Brightwaters , NY
- Facilitate consumer enrollment in a Qualified Health Plan (QHP) through the Federal Marketplace and or other health programs such as Medicaid and CHIP.
- Assist qualified individuals in making informed decisions on the selection of a health plan.
- Conduct outreach and education activities to consumers and businesses about the availability and affordability of available insurance programs.
- Provide services to all consumers, including but not limited to, CommuniCare patients and area residents, particularly residents under- represented in the health insurance market.
- Travel to service 16 counties providing outreach and resource availability.
- Complete case notes in a timely manner.
- Counsel and assess a diverse population on qualifying resources.
- Enter qualifying information into online Earn Benefits assessment tool on daily basis.
- Schedule appointments while working independently when assessing consumers in all 16 counties.
- Build trust/working relationship with all agencies and consumers that I come in contact with.
Addiction Treatment CounselorSep 2013 to Feb 2014
MTC/Gadsden Correctional Facility - City , STATE
MTC/Gadsden Correctional Facility - City , STATE
- Responsible for the implementation and maintenance of an effective Alcohol and other Drug Abuse (RTU/IOP) Program with an emphasis placed on awareness and prevention.
- Conducted weekly/monthly counseling group and individual sessions.
- Case management of charts and caseload.
- Facilitated and conduct weekly therapeutic curriculum evidence based classes.
- Createdtreatment plans based on client's history, mental and physical conditions.
- Maintained and completed weekly clinical documentation in a timely manner.
Social WorkerSep 2012 to Sep 2013
Florida State Hospital/ Forensic Admissions - City , STATE
Florida State Hospital/ Forensic Admissions - City , STATE
- Supervised employees by assigning work, reviewing progress and assessing performance.
- Counseled family members to assist in understanding, dealing with, and supporting resident.
- Interviewed clients, reviewed records, and conferred with other professionals to evaluate mental or physical condition of resident.
- Formulated plan for treatment, care, and rehabilitation of resident based on social work knowledge and experience.
- Counseled residents individually and in a group sessions to assist in overcoming dependencies, adjusting to life, and making changes.
- Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Case ManagerJan 2008 to Sep 2010
Decatur Mental Health - City , STATE
Decatur Mental Health - City , STATE
- Developed multidisciplinary assessments and treatment/recovery plans for MH, addiction, sexual abused and transitioning consumers .
- Assisted consumers with developing interpersonal and community coping skills through education, training and modeling.
- Evaluated and documented data in M&M Medical Systems.
- Organized theme-related courses and events.
- Completed chart updates/insurance verification and completion and support to facilitate recovery and other Case Management duties.
- Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
- Interacted with clinical staff and external resources such as school or community personnel.
- Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems.
Judge Assistant/ Clerk of CourtApr 2001 to May 2007
Municipal Court/ Weaver Law Firm - City , STATE
Municipal Court/ Weaver Law Firm - City , STATE
- Performed clerical duties, calendar and docket cases in the court of law.
- Examined legal documents and submitted to court for adherence to law and court procedures.
- Prepared case folders and posted filed and routed documents.
- Explained procedures and forms to parties in case.
- Secured information for judges and contacted witnesses, attorneys and litigants to obtain information for court.
- Managed communication with courts regarding status of petitions and granted orders.
- Drafted various court documents, invoices and enclosures at attorneys' request.
Education and Training
Master of Science, Addiction Counseling2013Grand Canyon University - City, State
Bachelor of Science, Rehabilitation Studies2010Thomas University - City, State
Publications
Ministry Counselor at Decatur County Jail
Publications Books: Ray, T. Through It All, amazon.com, 2011.
Ray, T. Spiritually Awakened, amazon.com, 2014
Ray, T. Can You Hear Us, amazon.com, 2015
Ray, T. Inspirational Writer for the Spotlyte Newspaper
Skills
Case Management, interpersonal, documentation, training on educational programs, insurance, law, plan development, progress notes, rehabilitation, training programs, treatment plans
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Resume Overview
School Attended
- Grand Canyon University
- Thomas University
Job Titles Held:
- Outreach/Enrollment Specialist
- Board Certified Application Counselor/ Earn Benefits Counselor
- Addiction Treatment Counselor
- Social Worker
- Case Manager
- Judge Assistant/ Clerk of Court
Degrees
- Master of Science , Addiction Counseling 2013
Bachelor of Science , Rehabilitation Studies 2010
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