outreach enrollment specialist resume example with 12+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Clinically certified Mental Health Therapist skilled at motivating, communicating and advocating for clients dealing with mental health and emotional disorders. Expert in CBT and psychotherapy.
Skill Highlights
Addictions specialist
Suicide risk assessments
PTSD group specialist
Practiced in family assessments
Certified clinical trauma professional
Specialized training in grief counseling
Medicaid, Medicare, ACA and CHIP certified
Outreach programming specialist
Solution-focused counseling
Certified anger management provider
Accomplishments
Effectively managed caseloads of more than eighty clients at any given time.
Member of the Academy of Child and Adolescent Psychiatry and American Psychiatric Association since 2012.
Keynote speaker at the Gadsden Correctional Facility” Women against Domestic Violence in September of 2015.
Professional Experience
Outreach/Enrollment Specialist, 05/2015 - 2016 Community Health System – Sarasota, FL,
Connect with the community and plan development programs Plan, implement, and coordinate health and educational programs
Conduct survey, and analyze data on literacy percentage within the community
Work with parents and at-risk youth and arrange training programs for gaining employment skills
Design and recommend strategies for engaging people in the community
Greet and assist visitors and patients in learning the programs undertaken by the organization
Establish and maintain positive relationships with civic departments
Prepare and maintain reports, and records, and summarize the overall progress of various programs
Schedule, coordinate, and oversee meetings
Supervise volunteers, staff, and other community members
Conduct reviews and evaluations of community development programs
Review and monitor programs consistently
Coordinate resource materials with volunteers and staff.
Facilitate consumer enrollment in a Qualified Health Plan (QHP) through the Federal Marketplace and or other health programs such as Medicaid and CHIP.
Assist qualified individuals in making informed decisions on the selection of a health plan.
Conduct outreach and education activities to consumers and businesses about the availability and affordability of available insurance programs.
Provide services to all consumers, including but not limited to, CommuniCare patients and area residents, particularly residents under- represented in the health insurance market.
Travel to service 16 counties providing outreach and resource availability.
Complete case notes in a timely manner.
Counsel and assess a diverse population on qualifying resources.
Enter qualifying information into online Earn Benefits assessment tool on daily basis.
Schedule appointments while working independently when assessing consumers in all 16 counties.
Build trust/working relationship with all agencies and consumers that I come in contact with.
Responsible for the implementation and maintenance of an effective Alcohol and other Drug Abuse (RTU/IOP) Program with an emphasis placed on awareness and prevention.
Conducted weekly/monthly counseling group and individual sessions.
Case management of charts and caseload.
Facilitated and conduct weekly therapeutic curriculum evidence based classes.
Created treatment plans based on client's history, mental and physical conditions.
Maintained and completed weekly clinical documentation in a timely manner.
Social Worker, 08/2012 - 08/2013 Florida State Hospital/ Forensic Admissions – City, STATE,
Supervised employees by assigning work, reviewing progress and assessing performance.
Counseled family members to assist in understanding, dealing with, and supporting resident.
Interviewed clients, reviewed records, and conferred with other professionals to evaluate mental or physical condition of resident.
Formulated plan for treatment, care, and rehabilitation of resident based on social work knowledge and experience.
Counseled residents individually and in a group sessions to assist in overcoming dependencies, adjusting to life, and making changes.
Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Case Manager, 2008 - 08/2010 Decatur Mental Health – City, STATE,
Developed multidisciplinary assessments and treatment/recovery plans for MH, addiction, sexual abused and transitioning consumers .
Assisted consumers with developing interpersonal and community coping skills through education, training and modeling.
Evaluated and documented data in M&M Medical Systems.
Organized theme-related courses and events.
Completed chart updates/insurance verification and completion and support to facilitate recovery and other Case Management duties.
Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
Interacted with clinical staff and external resources such as school or community personnel.
Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems.
Judge Assistant/ Clerk of Court, 03/2001 - 04/2007 Municipal Court/ Weaver Law Firm – City, STATE,
Performed clerical duties, calendar and docket cases in the court of law.
Examined legal documents and submitted to court for adherence to law and court procedures.
Prepared case folders and posted filed and routed documents.
Explained procedures and forms to parties in case.
Secured information for judges and contacted witnesses, attorneys and litigants to obtain information for court.
Managed communication with courts regarding status of petitions and granted orders.
Drafted various court documents, invoices and enclosures at attorneys’ request.
Education and Training
Master of Science: Addiction Counseling, Expected in 2013 - Grand Canyon University - Phoenix, Arizona GPA: Status -
Bachelor of Science: Rehabilitation Studies, Expected in 2010 - Thomas University - Thomasville, Georgia GPA: Status -
Publications
Ministry Counselor at Decatur County Jail
Publications Books: Claire, T. Through It All, amazon.com, 2011.
Claire, T. Spiritually Awakened, amazon.com, 2014
Claire, T. Can You Hear Us, amazon.com, 2015
Claire, T. Inspirational Writer for the Spotlyte Newspaper
Skills
Case Management, interpersonal, documentation, training on educational programs, insurance, law, plan development, progress notes, rehabilitation, training programs, treatment plans
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.