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outreach counselor resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated [Job Title] with broad range of experience delivering comprehensive case management to residents in long-term facilities and social services programs. Highly accomplished in fostering meaningful relationships and developing effective short-term and long-term plans to achieve client goals. Complete understanding of complex considerations governing assessment and treatment. Reliable Counselor lends skilled supervision, activity planning and organization to individual patient assessment and treatment. Adeptly navigates stressful environments to deliver optimized outcomes. Dedicated to balancing high degree of compassionate care with privacy and understanding. [Type] Counselor brings familiarity with numerous diagnoses and treatment protocols. Adept response to emergency situations with direct, calm, respectful demeanor. Passionate promoter of patient support and resource advocacy. Dutifully juggles tasks related to customer privacy and treatment. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Community Resources and Education
  • Family Therapy Background
  • Case Management
  • Staff Training
  • Patient Advocacy
  • Interpersonal Communication
  • Patient Intake
  • Addictions Specialist
  • Suicide Precautions Expertise
  • Verbal and Written Communication
  • Individual Counseling
  • Intervention Support
  • File and Record Keeping
  • Coping Methods
  • Treatment Planning
  • Outreach Programming Specialist
  • Safety Protocols and Procedures
  • indvidual Counseling
  • Group Facilitation
  • Schedule Management
  • Therapy and Counseling
  • Referral Coordination
  • Documentation and Reporting
  • Data Confidentiality
  • Regulatory Compliance
  • Mental Health Support
  • Needs Assessment
  • Crisis Intervention
  • Conflict Resolution
  • Team Collaboration
  • Client Needs Assessment
  • Intervention Planning
  • Community Resources Specialist
  • Care Planning
  • Substance Abuse Counseling
  • Patient Referrals
  • Treatment Plans
  • Crisis Response
Experience
06/2020 to Current Outreach/Counselor Good Shepherd Rehab | Allentown, PA,
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
  • Collaborated to set goals and outline steps to achieve objectives.
  • Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
01/2017 to 06/2020 IHSS Care Provider Self-employed | City, STATE,
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Managed patient transportation and appointment scheduling.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Helped client with medication self-administration.
  • Assisted clients with bathing, dressing and incontinence care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Assisted with client personal care needs to foster independence and well-being.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Improved patient outlook and daily living through compassionate care.
  • Recognized emergency situations and implemented appropriate procedures.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
  • Tracked and reported clients' progress based on observations and conversations.
  • Documented care provided and submitted notes to supervisor.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Helped clients get in and out of beds and wheelchairs.
  • Assisted clients with maintaining good personal hygiene.
  • Drove clients to doctors' appointments and social outings.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Built strong and trusting rapport with clients and loved ones.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Recorded client status progress and challenges in logbooks and reports.
  • Maintained detailed records of services performed on clients.
  • Monitored health and well-being of clients and reported significant health changes.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Contributed to case reviews of client status and progress.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Consulted with client care team to continually update care plans.
  • Instructed family members on how to provide bedside care.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
02/XXX9 to 11/2011 Certified Nursing Assistant Vibra Specialty Hospital | City, STATE,
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Distributed drinking water and nourishment to residents.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Assisted residents in preparing for activities and social programs.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Supported non-ambulatory residents in range of motion exercises.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Documented activities and recorded information in EMR system.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
Education and Training
Expected in 05/1995 to to GED | Ged, Norco, CA, GPA:

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Resume Overview

School Attended

  • Ged

Job Titles Held:

  • Outreach/Counselor
  • IHSS Care Provider
  • Certified Nursing Assistant

Degrees

  • GED

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