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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Enthusiastic Administrative Assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Outlook email/calendar. Motivated to learn, grow and excel with Southern California Edison.

Skills
  • Teamwork
  • Problem Solving
  • Adaptability
  • Motivation
  • Dependability
  • Organized
  • Perseverance
Work History
10/2016 to Current Outreach Coordinator Albany Charter School Network | Sunnyvale, CA,
  • Using my interpersonal and leadership skills to benefit the community
  • Outstanding written and communication presentation skills. Strong experience preparing reports. Friendly, enthusiastic and positive attitude
  • Ability to relate to people of different ages, understanding of cultural diversity. Good networking skills
  • Directly responsible for Outlook calendar. Inbound and Outbound
  • Knowledge of Excel, Maximo ( Desk Top Requisitions, Blanket Purchase Agreements, Work Orders) Create Power Point Presentations
  • Representing my Organization at Campus Career Fairs
  • Scheduled outreach exhibitions and education through student field trip, tours of the Goldstone Deep Space Communication Complex, Public outreach to local school districts, Community College, STEM programs, STEAM Fair
  • Public Relations, Marketing, Education, Event Planning, Social Media and other basic marketing platforms
  • Initiated and coordinated visits by influential persons and community groups for marketing exposure.
10/2017 to 08/2019 Transportation Coordinator Nestle International | Melbourne, FL,
  • Assisting Logistic Support Manager in all areas of transportation
  • Identified appropriate travel routes for Vanpool Program/Rideshare in accordance with Victor Valley Transit Authority (VVTA)
  • Building strong customer/client relationships with our vendors, VVTA, Flyers Fuel, Firestone (Ft.Irwin) Fleet Maintenance, General Services Administration (GSA), Mojave Auto groups, Victorville Auto Groups. Wex Business Fuel Cards Services
  • Managed Outlook Calendar directly responsible for both inbound and outbound request providing the necessary correspondence
  • Maintained and managed all vehicle maintenance records, fleet inventory flies and invoices, varies reports fuel and mileage, GSA, VVTA, End of Month reporting, Monitor fuel and diesel levels ordering as necessary. All financial documents (Maximo)
  • Promote safe driving to ensure the safety of all and to protect government assets. Provide the necessary training and instruction to prevent accidents, injury, damage or misuse of vehicles. Purchase orders and quotes. Maintained VVTA and employee sponsored Vanpool programs. Protect PII through proper handling of documents.
  • Submitting all necessary documentation for vendors/customers accessing Ft. Irwin (NTC) to our GDSCC security personal for approval to access by escort only to enter the Goldstone Deep Space Communication Complex.

03/2011 to 12/2014 Customer Service Specialist Recovery Innovations | Wilmington, DE,
  • Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
  • Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Assisted in training new employees and participated in cross-training with other departments.
  • Recommended new local Micro Breweries and Winery's products paired with food tasting resulting in 75% increase in revenue in 2012, 2013 and 2014.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Carried out opening and closing functions to meet operational needs underpinning strong customer service.
04/1995 to 11/2010 Customer Service Specialist Recovery Innovations | Fayetteville, NC,
  • Retail is a relationship business, and no relationship - whether business or personal can survive without trust, respect, loyalty, awareness, humility, communication and collaboration
  • To provide outstanding customer service every day, one customer at a time - to improving it every day
  • Establishing long range objectives specifying strategies and actions to achieve client confidence. Thinking creatively, to developing specific goals, to plan and prioritize, organize or advise clients to current fashion trends. Documenting /recording personal information in a confident secure manner
  • Manage inventory, merchandising, written and oral communication with buyers and designers
  • Corporate Pacesetter - Exceeding established sales goals
  • Customer Service All-Star ( twice) - Highest honor company bestows on an employee for outstanding customer service
Education
Expected in BBA | Apparel And Accessories Marketing Operations Palomar College, San Marcos, CA, GPA:
Expected in High School Diploma | Barstow High School, Barstow, CA GPA:

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Resume Overview

School Attended

  • Palomar College
  • Barstow High School

Job Titles Held:

  • Outreach Coordinator
  • Transportation Coordinator
  • Customer Service Specialist
  • Customer Service Specialist

Degrees

  • BBA
  • High School Diploma

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