Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of [Industry] operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Skills
  • Business planning
  • Strategic Planning
  • Staff Management
  • Sales and Marketing
  • Creative merchandising
  • Verbal and written communication
  • Project Management
  • Team management
  • Operational improvement
  • Relationship development
Education
Northeast State Community College Blountville, TN Expected in Associate of Science : Nursing - GPA :
Powell Valley High School Big Stone Gap, VA, Expected in 1998 High School Diploma : - GPA :
Work History
Radial Commerce, Inc - Outbound Associate
Groveport, OH, 11/2015 - 01/2018
  • Start immediately.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Inspected ingoing and outgoing shipments toDrove operational improvements which resulted in savings and improved profit margins.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to verify accuracy and prevent errors.
  • Worked with customers to pack items according to specific desires and requirements.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Rural King - Hardware Sales Associate
Elyria, OH, 02/2013 - 10/2015
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
Koch Industries, Inc. - Manager of Project Management
Saint Petersburg, FL, 02/2008 - 03/2013
  • Developed and initiated projects, including managing costs, schedule and performance.
  • Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
  • Drove team success through shared vision and recognition of quality performance.
  • Increased savings by initiating and fostering relationships with vendors to communicate on problem-areas and work closely to resolve.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Recorded inventory sales into organization's weekly income report.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
Fedex - General Manager
Sherman, TX, 01/2000 - 01/2008
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as industry leader.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.

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Resume Overview

School Attended

  • Northeast State Community College
  • Powell Valley High School

Job Titles Held:

  • Outbound Associate
  • Hardware Sales Associate
  • Manager of Project Management
  • General Manager

Degrees

  • Associate of Science
  • High School Diploma

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