OTG/Transcript Assistant/Administrative Assistant Resume Example
Dedicated Administrative professional with proven skills in managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.
● Verify student records are in order and high school transcripts are requested and received
● Performs accurate, responsible, and confidential computerized student information processing and reporting following local directives and state guidelines
● Performs a variety of office duties required to support the activities of the school to include responding to requests for information, maintaining and updating records, and preparing documents.
● Report accurate information to Virginia Department of Education, regarding GCI, retention, and dropout rate
●Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
●Developed and updated spreadsheets and databases to track, analyze and report on performance
●Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
●Offered departmental administrative support.
● Serve as the primary athletic academic counselor for 6 sports teams 148 student athletes.
● Provide consistent monitoring and modification of the academic needs of student-athletes.
● Conduct weekly individual advising meetings with about 20 student- athletes.
● Prepare written reports to document student athlete academic progress and NCAA continuing academic eligibility.
● Assist with on-campus recruitment visits of student-athletes.
● Schedule tutoring for all of 350 student athletes that attend the university.
● Travel with the teams I work with to provide academic study hall on the road.
● Counseled students wherein behavior, school progress, mental or physical impairment indicated need for assistance, diagnosing students' problems and arranging for needed services
● Serve as the primary athletic academic counselor for 4 sports teams, 85 student athletes.
● Provide consistent monitoring and modification of the academic needs of student-athletes.
● Conduct weekly individual advising meetings with about 45 at risk student-athletes.
● Prepare written reports to document student athlete academic progress and NCAA continuing academic eligibility.
● Assist with on-campus recruitment visits of student-athletes.
● Coordinated SAAC Banquet for 350 student-athletes, 100 Alumni.
● Organized a Declare your Major Day for all students on campus.
● Coordinated Backpack to Briefcase program for 40 seniors to transition from college to the workplace.
● Coordinated student-athlete week promoting social events, and stress reliever activities for 350 students.
● Planned student-athlete panel presentation to provide mentoring & guidance- topic was, "Is Being a Student-Athlete for me".
● Enhanced office efficiency by handling 50+ callers per day.
● Completed skilled administrative work to support all office staff and operational requirements
● Managed master calendar and scheduled appointments for 5 providers based on optimal patient loads and clinician availability.
● Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
● Maintained current and accurate medical records for over 200+ patients.
● Organized paperwork such as charts and reports for office and patient needs.
● Completed and filed financial documentation for accounting purposes.
● Scheduled, rescheduled and handled cancelled appointments for patients.
● Scheduled appointments for doctor visits and procedures using desktop calendar software.
● Adhered to strict HIPAA guidelines at all times to protect patient privacy.
National Association of Academic Advisors for Athletics (N4A) Graduate of the Women Leaders in College Sports (formerly NACWAA) Institute for Administrative Advancement Appreciative Advising Certified
NCAA Effective Facilitation
Phi Alpha Delta Law Fraternity International Big Brother Big Sister Certifications Appreciative Advising July 2015
National Association of Academic Advisors for Athletics (N4A) March 2015, NCAA Effective Facilitation June 2016 Qualifications Outstanding interpersonal and communication skills
Experience assisting in preparing, developing and executing a promotional plan for activities
Computer skills including Microsoft Word, Excel, Access, Publisher and PowerPoint, Banner, GradesFirst, SIS, SSWS, EDSL
● Mentoring
● Microsoft Excel
● Take messages
● Written communication
● Hiring and training
● Slate
● Canvas
● Academic goal advisement
● Academic progress monitoring
● SSWS (VDOE)
● Microsoft Access
● Spreadsheets
● Tutoring
● PeopleSoft
● GradesFirst
● JumpForward
● Degree Works
● Academic support
● PowerSchool SIS
● EDSL (VDOE)
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Resume Overview
School Attended
- University of Maryland - Eastern Shore
- Southern New Hampshire University
- Liberty University
Job Titles Held:
- OTG/Transcript Assistant/Administrative Assistant
- Academic Counselor & Tutor Coordinator
- Athletics Academic Advisor
- Medical Receptionist
Degrees
- Bachelor of Science , Criminal Justice 12/2009
Master of Science , Sport Management, Athletic Administration 12/2014
Masters of Education , School Counseling (TL) Expected in 05/2022
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