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Organizational Development Manager Resume Example

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ORGANIZATIONAL DEVELOPMENT MANAGER
Summary

[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

[Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Skill] and [Skill]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity.

Results-driven [Job Title] successful at optimizing administrative procedures to control costs and improve operations. Experienced in building positive relationships with students and teachers to underpin sustainable policies. Natural leader and analytical problem-solver with articulate communication style.

Skills
  • Psychological assessment
  • Hiring and recruitment support
  • Partnership management
  • Culture development
Experience
Organizational Development Manager, Crystal Finishing Systems, February 2020-CurrentSchofield, WI
  • Implemented training programs to apply principles of learning and individual differences.
  • Researched, developed and implemented programs focused on recruiting and retaining high-quality, diverse workforce.
  • Conducted needs analyses and cultural assessments to enhance organization-wide change.
  • Reported on proposed changes relevant to employee performance enhancement and efficiency boosting.
  • Created and improved HR processes, integrated practices and strengthened program operations.
  • Conducted research studies of physical work environments and structures to assess organizational functioning.
  • Used evidence-based, forward-thinking strategies to bring about and improve change at all levels.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Associate Executive Director, American Society for Laser Medicine and Surgery Inc., October 2017-January 2020Wausau, WI
  • Created and implemented policies designed to help evaluate new programs.
  • Determined new sources of support could serve as either donors or vendors.
  • Implemented effective customer service surveys to encourage feedback.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Identified and solved complex strategy problems to drive organizational goals.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
  • Oversaw all corporate communications to streamline data and information sharing initiatives.
  • Diminished financial discrepancies [Number]% by implementing [Technique] and [Task].
  • Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
  • Evaluated financial statements and [Type] reports to monitor [Type] performance to devise solutions for improvement and cost reduction.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company by using [Skill] and [Skill].
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
  • Facilitated HR operations, including strategic workforce planning, performance management, staffing and administration of benefits.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Forecasted outlook by mitigating operational risk and compiling performance, financial, headcount and AUM data.
  • Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Directed all day-to-day operations of [Type] facility to provide safe and enjoyable guest experience.
Campus Director, Broadview/Globe University , March 2007-October 2017Rothschild, WI
  • Developed and managed $[Amount] annual operating budget.
  • Implemented marketing initiatives and supported staff in driving new enrollment efforts.
  • Planned, staffed and directed campus operations and programs to drive education excellence and help students achieve personal, professional and career goals.
  • Developed and monitored budgetary guidelines to ensure continuous campus efficiency and success.
  • Fostered relationships with community partners and local schools while leveraging grassroots marketing techniques to target high school students.
  • Boosted customer satisfaction metrics [Number]% in [Timeframe].
  • Formulated and enforced ethical standards while maintaining ethics and compliance communication and training.
  • Delivered strategic leadership and performance management to [Number] full-time employees, [Number] adjunct instructors and [Number] students.
  • Adhered to all policies and procedures, including state and federal regulations to foster university mission and values.
  • Conducted and responded to audits and facilitated investigation and resolution of hotline calls and student complaints.
  • Effectively cut operating budgets by [Number]% by [Action].
  • Directed all areas of management and program operations.
  • Inspected equipment, buildings and sites and reported maintenance issues to [Job title].
  • Recruited, hired and trained [Number] new employees for [Type], [Type] and [Type] departments.
  • Oversaw development and implementation of laptop and hybrid transition initiatives to enhance distance learning programs.
  • Facilitated coaching and mentoring of employees while driving professional growth and providing timely, specific and constructive feedback.
  • Built and maintained accounts receivable and cash flow monitoring systems and directed finance teams to reduce accounts receivable from $[Amount] to $[Amount] within [Timeframe].
  • Directed university campus operations to facilitate daily success, including budgetary management, academic administration duties and admissions support.
  • Created and initiated strategic marketing plans and programs to [Result].
  • Boosted registrations [Number]% by improving promotional, outreach and parent engagement strategies.
  • Improved individual departments by working closely with [Job title]s to reorganize class loads, promote resource utilization and modernize equipment.
  • Improved student educational plans by advising on course selection, progress plans and career decisions.
  • Enhanced [Type] operations by realigning procedures with changing trends in education.
  • Collaborated with teachers to understand and improve classroom conditions.
  • Advised students on issues such as course selection, progress toward graduation and career decisions.
  • Planned, administered and controlled budgets to maintain accurate financial records and produce financial reports.
  • Directed, coordinated and evaluated activities of personnel, including support staff within academic institutions, departments and alumni organizations.
Education and Training
Bachelor of ScienceMarketing, , , University Of Wisconsin - Eau Claire, , Eau ClaireWIDecember 2004
Master of ScienceManagerial Leadership, , , Globe University, , WoodburyMNJune 2012
MBAHuman Resources Management, , , Broadview University, , West JordanUTJune 2017
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Resume Overview

Companies Worked For:

  • Crystal Finishing Systems
  • American Society for Laser Medicine and Surgery Inc.
  • Broadview/Globe University

School Attended

  • University Of Wisconsin - Eau Claire
  • Globe University
  • Broadview University

Job Titles Held:

  • Organizational Development Manager
  • Associate Executive Director
  • Campus Director

Degrees

  • Bachelor of Science
    Master of Science
    MBA

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