Organizational Development Manager Resume Example
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ORGANIZATIONAL DEVELOPMENT MANAGER
Summary
[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.
Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
[Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Skill] and [Skill]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity.
Results-driven [Job Title] successful at optimizing administrative procedures to control costs and improve operations. Experienced in building positive relationships with students and teachers to underpin sustainable policies. Natural leader and analytical problem-solver with articulate communication style.
Skills
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Experience
Organizational Development Manager, Baird & Warner, February 2020-CurrentChicago , IL
- Implemented training programs to apply principles of learning and individual differences.
- Researched, developed and implemented programs focused on recruiting and retaining high-quality, diverse workforce.
- Conducted needs analyses and cultural assessments to enhance organization-wide change.
- Reported on proposed changes relevant to employee performance enhancement and efficiency boosting.
- Created and improved HR processes, integrated practices and strengthened program operations.
- Conducted research studies of physical work environments and structures to assess organizational functioning.
- Used evidence-based, forward-thinking strategies to bring about and improve change at all levels.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Created new programs that resulted in increasing productivity and customer satisfaction.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Associate Executive Director, Erickson Living, October 2017-January 2020Parkville , MD
- Created and implemented policies designed to help evaluate new programs.
- Determined new sources of support could serve as either donors or vendors.
- Implemented effective customer service surveys to encourage feedback.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Assessed team proficiencies, identifying and targeting areas for improvement.
- Identified and solved complex strategy problems to drive organizational goals.
- Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Assessed, optimized and elevated operations to target current and expected demands.
- Streamlined operational efficiencies by coordinating staff development and succession planning.
- Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
- Oversaw all corporate communications to streamline data and information sharing initiatives.
- Diminished financial discrepancies [Number]% by implementing [Technique] and [Task].
- Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
- Evaluated financial statements and [Type] reports to monitor [Type] performance to devise solutions for improvement and cost reduction.
- Empowered staff members to contribute to continuous improvement, quality and growth of company by using [Skill] and [Skill].
- Hired and mentored core start-up team, working to outline initial company policies and procedures.
- Facilitated HR operations, including strategic workforce planning, performance management, staffing and administration of benefits.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Forecasted outlook by mitigating operational risk and compiling performance, financial, headcount and AUM data.
- Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
- Monitored progress by establishing plans, budgets and measuring results.
- Directed all day-to-day operations of [Type] facility to provide safe and enjoyable guest experience.
Campus Director, Embry-Riddle Aeronautical University, March 2007-October 2017Fort Campbell , KY
- Developed and managed $[Amount] annual operating budget.
- Implemented marketing initiatives and supported staff in driving new enrollment efforts.
- Planned, staffed and directed campus operations and programs to drive education excellence and help students achieve personal, professional and career goals.
- Developed and monitored budgetary guidelines to ensure continuous campus efficiency and success.
- Fostered relationships with community partners and local schools while leveraging grassroots marketing techniques to target high school students.
- Boosted customer satisfaction metrics [Number]% in [Timeframe].
- Formulated and enforced ethical standards while maintaining ethics and compliance communication and training.
- Delivered strategic leadership and performance management to [Number] full-time employees, [Number] adjunct instructors and [Number] students.
- Adhered to all policies and procedures, including state and federal regulations to foster university mission and values.
- Conducted and responded to audits and facilitated investigation and resolution of hotline calls and student complaints.
- Effectively cut operating budgets by [Number]% by [Action].
- Directed all areas of management and program operations.
- Inspected equipment, buildings and sites and reported maintenance issues to [Job title].
- Recruited, hired and trained [Number] new employees for [Type], [Type] and [Type] departments.
- Oversaw development and implementation of laptop and hybrid transition initiatives to enhance distance learning programs.
- Facilitated coaching and mentoring of employees while driving professional growth and providing timely, specific and constructive feedback.
- Built and maintained accounts receivable and cash flow monitoring systems and directed finance teams to reduce accounts receivable from $[Amount] to $[Amount] within [Timeframe].
- Directed university campus operations to facilitate daily success, including budgetary management, academic administration duties and admissions support.
- Created and initiated strategic marketing plans and programs to [Result].
- Boosted registrations [Number]% by improving promotional, outreach and parent engagement strategies.
- Improved individual departments by working closely with [Job title]s to reorganize class loads, promote resource utilization and modernize equipment.
- Improved student educational plans by advising on course selection, progress plans and career decisions.
- Enhanced [Type] operations by realigning procedures with changing trends in education.
- Collaborated with teachers to understand and improve classroom conditions.
- Advised students on issues such as course selection, progress toward graduation and career decisions.
- Planned, administered and controlled budgets to maintain accurate financial records and produce financial reports.
- Directed, coordinated and evaluated activities of personnel, including support staff within academic institutions, departments and alumni organizations.
Education and Training
Bachelor of ScienceMarketing, , , University Of Wisconsin - Eau Claire, , CityStateDecember 2004
Master of ScienceManagerial Leadership, , , Globe University, , CityStateJune 2012
MBAHuman Resources Management, , , Broadview University, , CityStateJune 2017
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Resume Strength
- Completeness
- Formatting
- Strong summary
Resume Overview
School Attended
- University Of Wisconsin - Eau Claire
- Globe University
- Broadview University
Job Titles Held:
- Organizational Development Manager
- Associate Executive Director
- Campus Director
Degrees
- Bachelor of Science
Master of Science
MBA
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