Order Taker Resume Example Sonic

ORDER TAKER

Summary

I am motivated and a fast learner. I would bring a positive attitude and energy to my work. I want to find a job I enjoy and can advance in. One that will build my skills.

Skills

Special dietary requests
Dining room monitoring

Cleaning and sanitizing abilities
Supply restocking

Experience

Order Taker|Sonic - Baytown, TX|06/2020 - Current

Maintained up-to-date knowledge of menus, kitchen practices and other areas of interest to accurately fulfill orders and answer customer questions.
Operated cash register to receive payments and issue change with high degree of accuracy.
Communicated effectively with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability.
Reduced work stoppages by keeping counter areas well stocked with drink supplies, condiments and napkins during non-peak hours.
Pleasantly greeted and welcomed customers to establishment prior to taking food order.
Carefully reviewed prepared items against customer orders to verify accuracy prior to delivery.
Received food and beverage orders from guests via telephone and accurately relayed orders to service attendants.
Read and understood pick sheets in order to prepare accurate customer orders.
Operated handheld scanners and computer terminals to document updates.
Provided tracking details and resolved problems for customers.
Gathered merchandise and packed boxes systematically to prevent damage.
Used equipment such as forklifts and hand trucks to move inventory.
Conferred with production, sales, shipping, warehouse and common carrier personnel to expedite and trace shipments.
Maintained accounting requirements by discussing fees, preparing contracts and invoicing clients for completed shipping and ordering work.
Verified client information and validated data before creating shipping paperwork and internal documents.
Reviewed customer requests, resolved questions and defined specifications before completing orders.
Collected payment from customers based on outlined payment plans and business standard operating procedures to prevent collections issues and overly aging accounts.
Inspected outgoing packages and documents to verify conformance to customer order requirements and requests.
Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.

Order Taker|Waterburger - Liberty, TX|08/2019 - 05/2020

Operated cash register to receive payments and issue change with high degree of accuracy.
Maintained up-to-date knowledge of menus, kitchen practices and other areas of interest to accurately fulfill orders and answer customer questions.
Met upselling objectives by frequently suggesting upgrades and related menu items such as drinks and desserts.
Reduced work stoppages by keeping counter areas well stocked with drink supplies, condiments and napkins during non-peak hours.
Clearly communicated additional meal requirements, allergies, dietary needs and special requests to kitchen.
Pleasantly greeted and welcomed customers to establishment prior to taking food order.
Carefully reviewed prepared items against customer orders to verify accuracy prior to delivery.
Received food and beverage orders from guests via telephone and accurately relayed orders to service attendants.
Read and understood pick sheets in order to prepare accurate customer orders.
Operated handheld scanners and computer terminals to document updates.
Provided tracking details and resolved problems for customers.
Gathered merchandise and packed boxes systematically to prevent damage.
Used equipment such as forklifts and hand trucks to move inventory.
Conferred with production, sales, shipping, warehouse and common carrier personnel to expedite and trace shipments.
Maintained accounting requirements by discussing fees, preparing contracts and invoicing clients for completed shipping and ordering work.
Verified client information and validated data before creating shipping paperwork and internal documents.
Reviewed customer requests, resolved questions and defined specifications before completing orders.
Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
Obtained customer information from phone calls and email communication and entered in into [Software] to update internal records.
Prepared invoices, shipping documents and contracts.
Inspected outgoing packages and documents to verify conformance to customer order requirements and requests.
Collected payment from customers based on outlined payment plans and business standard operating procedures to prevent collections issues and overly aging accounts.
Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.

Food Preparation Worker|Pizza Hut - Dayton, TX|11/2018 - 04/2019

Packaged and stored food products appropriately to ensure proper handling and preservation.
Re-stocked, organized and arranged service and food stations.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Employed knowledge of cutlery and culinary tools to prepare [Type] foods.
Added garnishes and other finishing touches to improve plating presentation.
Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
Cleaned utensils, dishes and glasses for customer use.
Cross-trained in other kitchen positions to support team and meet customer needs.
Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Stored perishable food items in freezer or refrigerator to protect food from spoilage.
Organized ingredients and restocked supplies to prepare for busy periods.
Kept team on track by assigning and supervising their activities and giving constructive feedback.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Handled all delegated tasks, including [Task] and [Task].
Exceeded customer satisfaction by finding creative solutions to problems.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved operations by working with team members and customers to find workable solutions.
Delivered [product or service] to customer locations on time.

Education and Training

Liberty High School|Liberty, TX|06/2018High School Diploma

Resume Overview

Companies Worked For:

Sonic
Waterburger
Pizza Hut

School Attended

Liberty High School

Job Titles Held:

Order Taker
Food Preparation Worker

Degrees

High School Diploma

Order Taker Resume Example

Resume Score: 80%

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