Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
I am motivated and a fast learner. I would bring a positive attitude and energy to my work. I want to find a job I enjoy and can advance in. One that will build my skills.
Skills
Special dietary requests
Dining room monitoring
Cleaning and sanitizing abilities
Supply restocking
Experience
06/2020 to Current
Order TakerHyatt – Aurora, CO,
Maintained up-to-date knowledge of menus, kitchen practices and other areas of interest to accurately fulfill orders and answer customer questions.
Operated cash register to receive payments and issue change with high degree of accuracy.
Communicated effectively with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability.
Reduced work stoppages by keeping counter areas well stocked with drink supplies, condiments and napkins during non-peak hours.
Pleasantly greeted and welcomed customers to establishment prior to taking food order.
Carefully reviewed prepared items against customer orders to verify accuracy prior to delivery.
Received food and beverage orders from guests via telephone and accurately relayed orders to service attendants.
Read and understood pick sheets in order to prepare accurate customer orders.
Operated handheld scanners and computer terminals to document updates.
Provided tracking details and resolved problems for customers.
Gathered merchandise and packed boxes systematically to prevent damage.
Used equipment such as forklifts and hand trucks to move inventory.
Conferred with production, sales, shipping, warehouse and common carrier personnel to expedite and trace shipments.
Maintained accounting requirements by discussing fees, preparing contracts and invoicing clients for completed shipping and ordering work.
Verified client information and validated data before creating shipping paperwork and internal documents.
Reviewed customer requests, resolved questions and defined specifications before completing orders.
Collected payment from customers based on outlined payment plans and business standard operating procedures to prevent collections issues and overly aging accounts.
Inspected outgoing packages and documents to verify conformance to customer order requirements and requests.
Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
08/2019 to 05/2020
Order TakerHyatt – Fort Lauderdale, FL,
Operated cash register to receive payments and issue change with high degree of accuracy.
Maintained up-to-date knowledge of menus, kitchen practices and other areas of interest to accurately fulfill orders and answer customer questions.
Met upselling objectives by frequently suggesting upgrades and related menu items such as drinks and desserts.
Reduced work stoppages by keeping counter areas well stocked with drink supplies, condiments and napkins during non-peak hours.
Clearly communicated additional meal requirements, allergies, dietary needs and special requests to kitchen.
Pleasantly greeted and welcomed customers to establishment prior to taking food order.
Carefully reviewed prepared items against customer orders to verify accuracy prior to delivery.
Received food and beverage orders from guests via telephone and accurately relayed orders to service attendants.
Read and understood pick sheets in order to prepare accurate customer orders.
Operated handheld scanners and computer terminals to document updates.
Provided tracking details and resolved problems for customers.
Gathered merchandise and packed boxes systematically to prevent damage.
Used equipment such as forklifts and hand trucks to move inventory.
Conferred with production, sales, shipping, warehouse and common carrier personnel to expedite and trace shipments.
Maintained accounting requirements by discussing fees, preparing contracts and invoicing clients for completed shipping and ordering work.
Verified client information and validated data before creating shipping paperwork and internal documents.
Reviewed customer requests, resolved questions and defined specifications before completing orders.
Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
Obtained customer information from phone calls and email communication and entered in into [Software] to update internal records.
Prepared invoices, shipping documents and contracts.
Inspected outgoing packages and documents to verify conformance to customer order requirements and requests.
Collected payment from customers based on outlined payment plans and business standard operating procedures to prevent collections issues and overly aging accounts.
Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
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