LiveCareer-Resume

order taker resume example with 2+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

I am motivated and a fast learner. I would bring a positive attitude and energy to my work. I want to find a job I enjoy and can advance in. One that will build my skills.

Skills
  • Special dietary requests
  • Dining room monitoring
  • Cleaning and sanitizing abilities
  • Supply restocking
Experience
06/2020 to Current
Order Taker Hyatt Aurora, CO,
  • Maintained up-to-date knowledge of menus, kitchen practices and other areas of interest to accurately fulfill orders and answer customer questions.
  • Operated cash register to receive payments and issue change with high degree of accuracy.
  • Communicated effectively with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability.
  • Reduced work stoppages by keeping counter areas well stocked with drink supplies, condiments and napkins during non-peak hours.
  • Pleasantly greeted and welcomed customers to establishment prior to taking food order.
  • Carefully reviewed prepared items against customer orders to verify accuracy prior to delivery.
  • Received food and beverage orders from guests via telephone and accurately relayed orders to service attendants.
  • Read and understood pick sheets in order to prepare accurate customer orders.
  • Operated handheld scanners and computer terminals to document updates.
  • Provided tracking details and resolved problems for customers.
  • Gathered merchandise and packed boxes systematically to prevent damage.
  • Used equipment such as forklifts and hand trucks to move inventory.
  • Conferred with production, sales, shipping, warehouse and common carrier personnel to expedite and trace shipments.
  • Maintained accounting requirements by discussing fees, preparing contracts and invoicing clients for completed shipping and ordering work.
  • Verified client information and validated data before creating shipping paperwork and internal documents.
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.
  • Collected payment from customers based on outlined payment plans and business standard operating procedures to prevent collections issues and overly aging accounts.
  • Inspected outgoing packages and documents to verify conformance to customer order requirements and requests.
  • Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
08/2019 to 05/2020
Order Taker Hyatt Fort Lauderdale, FL,
  • Operated cash register to receive payments and issue change with high degree of accuracy.
  • Maintained up-to-date knowledge of menus, kitchen practices and other areas of interest to accurately fulfill orders and answer customer questions.
  • Met upselling objectives by frequently suggesting upgrades and related menu items such as drinks and desserts.
  • Reduced work stoppages by keeping counter areas well stocked with drink supplies, condiments and napkins during non-peak hours.
  • Clearly communicated additional meal requirements, allergies, dietary needs and special requests to kitchen.
  • Pleasantly greeted and welcomed customers to establishment prior to taking food order.
  • Carefully reviewed prepared items against customer orders to verify accuracy prior to delivery.
  • Received food and beverage orders from guests via telephone and accurately relayed orders to service attendants.
  • Read and understood pick sheets in order to prepare accurate customer orders.
  • Operated handheld scanners and computer terminals to document updates.
  • Provided tracking details and resolved problems for customers.
  • Gathered merchandise and packed boxes systematically to prevent damage.
  • Used equipment such as forklifts and hand trucks to move inventory.
  • Conferred with production, sales, shipping, warehouse and common carrier personnel to expedite and trace shipments.
  • Maintained accounting requirements by discussing fees, preparing contracts and invoicing clients for completed shipping and ordering work.
  • Verified client information and validated data before creating shipping paperwork and internal documents.
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.
  • Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
  • Obtained customer information from phone calls and email communication and entered in into [Software] to update internal records.
  • Prepared invoices, shipping documents and contracts.
  • Inspected outgoing packages and documents to verify conformance to customer order requirements and requests.
  • Collected payment from customers based on outlined payment plans and business standard operating procedures to prevent collections issues and overly aging accounts.
  • Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
11/2018 to 04/2019
Food Preparation Worker Wegmans Food Markets Linden, NJ,
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Re-stocked, organized and arranged service and food stations.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Employed knowledge of cutlery and culinary tools to prepare [Type] foods.
  • Added garnishes and other finishing touches to improve plating presentation.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Cleaned utensils, dishes and glasses for customer use.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Handled all delegated tasks, including [Task] and [Task].
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Delivered [product or service] to customer locations on time.
Education and Training
Expected in 06/2018 to to
High School Diploma:
Liberty High School - Liberty, TX
GPA:

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Resume Overview

School Attended

  • Liberty High School

Job Titles Held:

  • Order Taker
  • Order Taker
  • Food Preparation Worker

Degrees

  • High School Diploma

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