Order Puller/ Dock Worker
July 2016 to October 2016Amazon Fulfillment － Whitestown, INDuties include pulling and selecting items to be shipped to customers.
Customer Service Representatiove
July 2013 to January 2016Optum/ United Health Group － Concord, NCDuties include assisting Medicare D members with information about their prescription drug plans and resolving issues that they may experience while purchasing medications. Other responsibilities include processing credit card payments and checking account payments for monthly premiums.
Customer Service Representative/ Warehouse Supervisor
January 2011 to July 2013KamCo Medical － Upper Marlboro, MDDuties include assisting Medicare D members with information about their prescription drug plans and resolving issues that they may experience while purchasing medications. Other responsibilities include processing credit card payments and checking account payments for monthly premiums.
High School Diploma : English, 2000South Side High School － Fort Wayne, IN, US
High School Diploma : Biology, 2006Louisburg College － Louisburg, NC, US
High School Diploma : Biology, 2012Johnson C. Smith University － Charlotte, NC, US
