LiveCareer-Resume

order processor resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Safe food handling
  • Food safety understanding
  • Buffet setup and takedown
  • Menu knowledge
Experience
Banquet Server, 06/2004 - 05/2005
Iron Hill Brewery Philadelphia, PA,
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Prepared salads and appetizers to back up kitchen staff.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Collaborated with kitchen staff to maintain efficiency in food delivery, adapting service based on customer requests and kitchen readiness.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
  • Verified food tray contents and transported each from kitchen to banquet hall.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Sprayed all racked items with hot water to loosen and remove food residue.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Carried appetizer and drink trays around [Type] events, maneuvering around guests and furniture without spilling.
  • Served plated dinners, buffet style dinners and passed hors d'ouevres for parties of [Number] to [Number].
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Educated guests on meals during [Type] events, answering questions and bringing special orders.
Cashier Manager, 09/2005 - 08/2016
Gaia Herbs Mills River, NC,
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Built and maintained effective working relationships with peers and upper management.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Kept the showroom clean and maintained neat, orderly product displays to deliver professional appearance to guests.
  • Boosted profitability [Number]% and customer satisfaction ratings [Number]% through [Action] and [Action].
  • Raised profits [Number]% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and [Action].
  • Contributed to positive, organized store appearance through [Action] and [Action].
Order Processor, 04/2017 - 10/2019
Ampac Enterprises Inc. City, STATE,
  • Gathered merchandise and packed boxes systematically to prevent damage.
  • Provided tracking details and resolved problems for customers.
  • Operated handheld scanners and computer terminals to document updates.
  • Read and understood pick sheets in order to prepare accurate customer orders.
  • Inspected outgoing packages and documents to verify conformance to customer order requirements and requests.
  • Conducted analysis to address [issue] which led to [positive outcome].
  • Monitored multiple databases to keep track of all company inventory.
  • Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review [Timeframe].
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
Education and Training
High School Diploma: , Expected in 06/1998
-
Wilson High - Long Beach, CA,
GPA:
Status -

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Resume Overview

School Attended

  • Wilson High

Job Titles Held:

  • Banquet Server
  • Cashier Manager
  • Order Processor

Degrees

  • High School Diploma

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