Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
I have a professional background in Customer Service, Transportation Planning, Staffing, Recruiting, Customer Service, Banking, Training, Compliance, Mentoring, Coaching, Support, Data Entry, Assisting with Processes & Procedures and Project Planning. I have always been very eager to take on new tasks that help me learn and grow within my career.
  • Recruiting and selection techniques
  • Excellent interpersonal and coaching skills
  • Motivated
  • Organization
  • Excellent Customer Service 
  • Conscientious
  • Hiring recommendations
  • Interviewing
  • Leadership
  • Self Motivated

Order Management Specialist/ BO- OTC, 02/2017 to Current
Kellogg'sCity, STATE,

In this role I manually schedule loads for Kellogg Product (dry & frozen) going to Customers Distribution Centers, monitor the loads through our Transportation System, communicate with vendors, Sales, & Customers through email, or by phone.  I also work daily with a Partner on my Team to ensure we are servicing our designated Customers to meet the On Time Delivery and Case Fill percentages required.  I prepare spreadsheets for tracking purposes, and monitor several Promos each month as well.  I am always thriving to meet our metric of 98% Case Fill and On Time Delivery by staying Organized and maintaining a great relationship with our Customers and Vendors.

Staffing Specialist/ Recruiting, 03/2015 to 05/2015
Specialized StaffingCity, STATE,
  • Recruit and Staff Associates, review Resumes, Interview, Process Payroll & Time Cards, utilize Microsoft Outlook, Word & Excel on a daily basis, review processes & procedures for accuracy, Coach Associates, Terminations & Follow Ups with Clients.
Onsite Supervisor/Data Processor, Support Specialist, Work Life/ Recognition , 06/2013 to 02/2017
Spherion/Kellogg'sCity, STATE,
  • Work Life/Recognition Assistant, Onsite Staffing Supervisor & Compensation Support- Data Processing, Data Fulfillment & Support, Work Life Recognition, in charge of processes & procedures (i.e.
  • vacation policy, tuition reimbursement, flex scheduling), event planning, Recognition Events while being very detailed in the Organization, Service Awards, daily use of Microsoft Excel, Word & Outlook, SAP Program & CCM Program.
  • Staffing Supervisor- in charge of overseeing Contractors within Kellogg's myHR Department for Recruiting, Staffing, Coaching, Terminations, Employee Reviews, Employee Retention, Review Resumes & Hiring.
  • Compensation Support- Assist with monthly Adhoc Reports (i.e.
  • Employee Extract, Job keys & Market Match Reports) Assisting with inquiries from Employees on Job Keys & Job Descriptions.
  • Regional Leave Management- Special Projects, Payroll Spreadsheets, CM Ticket Box Management, Auditing, SAP use daily, assisting in daily/ weekly calls to review metrics and ensure they are met.
Teller, Lead Teller Branch Service Representative, Training & Compliance Coordinator, 08/2004 to 06/2013
Kellogg Community Federal Credit UnionCity, STATE,
  • Cash Handling, Vault balancing, Branch balancing, Supervising, Mentoring, Training, Compliance Policies & Procedures, Opening & Closing accounts, Sales, Loan Processing & Closing.
High School Diploma: Business Management/Accounting, Expected in
Kellogg Community College - Battle Creek, MI

Customer Satisfaction, Account Management, SAP use on a daily basis, One Network Scheduling System, Multi-Task Management, Problem Solving, Computer Proficient,

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School Attended

  • Kellogg Community College

Job Titles Held:

  • Order Management Specialist/ BO- OTC
  • Staffing Specialist/ Recruiting
  • Onsite Supervisor/Data Processor, Support Specialist, Work Life/ Recognition
  • Teller, Lead Teller Branch Service Representative, Training & Compliance Coordinator


  • High School Diploma

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