Hardworking and punctual [Job Title] works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Skills
Workload priorities
RF scanning devices
Boxing and labeling
Shipping oversight
Heavy lifting
Mentoring and training
Quality control
Basic math
Coordination
Team management
Leadership
Decision-making
Time management
Education and Training
Jackson County High SchoolMckee, KYExpected in 05/2007 – –High School Diploma: - GPA:
Experience
Hollingsworth Logistics - Order Filler Romulus, MI, 08/2016 - Current
Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
Prepared products, including [Product] and [Product] for shipping according to company specifications.
Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Stacked, organized and palletized packages for efficient storage and movement.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
Interstate Companies, Inc. - Parts Delivery Driver Bismarck, ND, 06/2015 - 02/2017
Went [Number] days operating motor vehicles without accident.
Assisted do-it-yourself customers between deliveries, including reading codes from customer's automobile and willingly and effectively installing wipers blades, batteries and light bulbs.
Handled difficult customer service situations with diplomacy and firmness and delivered friendly and knowledgeable support, resulting in repeat customers and referrals.
Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
Built and maintained thorough knowledge of store products and current promotions, set up marketing displays, stocked shelves and kept store neat, clean and inviting.
Pulled and reviewed [Number] daily customer tickets to successfully fulfill orders.
Applied defensive driving and safety techniques to prevent accidents.
Obtained signatures needed to complete and process all paperwork efficiently.
Obtained and maintained proper delivery authorization and pickup documentation.
Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
Presented customers with bills and receipts and collected $[Amount] worth of payments for goods delivered.
Conducted pre-inspections to keep trucks reliable and well-maintained.
Lifted freight and other objects of various shapes, sizes and weights up to [number] pounds.
Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
Maintained [Number] long-term customer accounts worth over $[Amount] through exceptional customer service.
Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
Completed daily pre-trip inspection checklist before first delivery.
Obtained receipts or signatures for delivered goods, collecting payment for services when required.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Evonik - Parts Specialist Wittenburg, DE, 08/2012 - 06/2014
Boosted sales by capitalizing on cross-selling and upselling opportunities.
Supported service department by expertly pulling parts and updating records.
Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
Updated customer and vendor accounts with each purchase to support accurate billing.
Developed strategic sales initiatives to pitch products and services.
Rejuvenated sales staff, resulting in $[Amount] monthly increase in sales.
Communicated product expertise and department process improvements to meet organizational goals.
Received and stocked incoming merchandise, arranging items in appropriate manner and correct locations.
Improved team member performance by devising and overseeing personalized strategies.
Followed standards of care and compliance per company and legal requirements.
Directed [Number] employees in parts sales, service and delivery.
Optimized team effectiveness by personally working with new hires regarding compliance, sales, and service standards.
Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
Received, examined and reshelved returned parts.
Performed complimentary services, including battery installation, testing and wiper installations.
Researched and identified alternative vendors with better prices to save company $[Amount] over [Timeframe].
Opened crates to replenish stocked items in proper aisles.
Gathered pertinent information to place orders for [Type] department, customers and [Type] mechanics.
Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Operated point of sales and parts lookup computer systems.
Increased team productivity by implementing multiple strategic process improvements.
Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.
Assisted [Job title] with cycle counting for inventory control.
Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
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