Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Order entry
Office reception
Verifying orders
Database entry
Order status updating
Parts and material ordering
Experience
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Order Entry Specialist; ReceptionSchneider Electric – PA, State,
Verified client information and validated data before creating shipping paperwork and internal documents.
Obtained customer information from phone calls and email communication and entered into QuickBooks to update internal records.
Reviewed customer requests, resolved questions and defined specifications before completing orders.
Collected payment from customers based on outlined payment plans and business standard operating procedures to prevent collections issues and overly aging accounts.
Recognized by management for providing exceptional customer service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Earned reputation for good attendance and hard work.
Improved customer satisfaction by finding creative solutions to problems.
Answered all calls to answer customer questions.
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1:1 ParaprofessionalBaxter – Cincinnati, OH,
Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
Tutored and supported student individually and in groups of up to 5 by reteaching and reviewing lesson concepts and study skills.
Provided students with personalized educational, behavioral and emotional support.
Conducted special assessments and tutoring sessions to support individual student needs.
Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
Marked homework assignments, tests and special projects.
Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
Delivered instruction individually or in small groups with support from instructor.
Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
Evaluated individual student needs, including academic and social situations to address challenges and goals.
Met with parents about student needs to garner additional support.
Completed documentation on student behaviors, interventions and results.
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Order Entry SpecialistThermo Fisher Scientific – City, STATE,
Obtained customer information from phone calls and email communication and entered in into AS400 and Baan to update internal records.
Reviewed customer requests, resolved questions and defined specifications before completing orders.
Verified client information and validated data before creating shipping paperwork and internal documents.
Created Power Point training sessions for the whole department on new roll out policies and products.
Earned reputation for good attendance and hard work.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Answered phone loop calls every day to answer customer questions.
Collaborated with others to discuss new training opportunities.
Collaborated in development of new policies and procedures.
Recognized by management for providing exceptional customer service.
Created agendas and communication materials for team meetings.
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Human Resources ManagerLowe's Home Improvement – City, STATE,
Improved operational efficiencies and tracking by creating filing systems to maintain confidential employee documents and reports.
Executed strong negotiation skills to be able to see both sides and work to reach agreements that satisfy both parties.
Achieved desired work environment and performance by proactively advising and guiding over 120 employees on best practices and overseeing HR training.
Reduced accidents in workplace by being proactive with prevention by implementing safety policies and procedures.
Advised top management on appropriate employee corrective actions.
Identified staff vacancies and recruited, interviewed and selected best applicants for numerous positions.
Facilitated new hire on-boarding program by scheduling training initiatives, resolving issues and processing paperwork.
Conducted employee performance reviews to access strengths and weaknesses, keeping feedback positive and constructive.
Set up compensation and benefits structures according to market conditions and budget demands.
Education and Training
Expected in
: Elementary Education East Tennessee State University - Johnson City, TN GPA:
Expected in 05/1995
High School Diploma: Alleghany High School - Covington, VA GPA:
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