LiveCareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Order entry
  • Office reception
  • Verifying orders
  • Database entry
  • Order status updating
  • Parts and material ordering
Experience
to
Order Entry Specialist; Reception Schneider Electric PA, State,
  • Verified client information and validated data before creating shipping paperwork and internal documents.
  • Obtained customer information from phone calls and email communication and entered into QuickBooks to update internal records.
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.
  • Collected payment from customers based on outlined payment plans and business standard operating procedures to prevent collections issues and overly aging accounts.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Answered all calls to answer customer questions.
to
1:1 Paraprofessional Baxter Cincinnati, OH,
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Tutored and supported student individually and in groups of up to 5 by reteaching and reviewing lesson concepts and study skills.
  • Provided students with personalized educational, behavioral and emotional support.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
  • Marked homework assignments, tests and special projects.
  • Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
  • Delivered instruction individually or in small groups with support from instructor.
  • Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
  • Evaluated individual student needs, including academic and social situations to address challenges and goals.
  • Met with parents about student needs to garner additional support.
  • Completed documentation on student behaviors, interventions and results.
to
Order Entry Specialist Thermo Fisher Scientific City, STATE,
  • Obtained customer information from phone calls and email communication and entered in into AS400 and Baan to update internal records.
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.
  • Verified client information and validated data before creating shipping paperwork and internal documents.
  • Created Power Point training sessions for the whole department on new roll out policies and products.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Answered phone loop calls every day to answer customer questions.
  • Collaborated with others to discuss new training opportunities.
  • Collaborated in development of new policies and procedures.
  • Recognized by management for providing exceptional customer service.
  • Created agendas and communication materials for team meetings.
to
Human Resources Manager Lowe's Home Improvement City, STATE,
  • Improved operational efficiencies and tracking by creating filing systems to maintain confidential employee documents and reports.
  • Executed strong negotiation skills to be able to see both sides and work to reach agreements that satisfy both parties.
  • Achieved desired work environment and performance by proactively advising and guiding over 120 employees on best practices and overseeing HR training.
  • Reduced accidents in workplace by being proactive with prevention by implementing safety policies and procedures.
  • Advised top management on appropriate employee corrective actions.
  • Identified staff vacancies and recruited, interviewed and selected best applicants for numerous positions.
  • Facilitated new hire on-boarding program by scheduling training initiatives, resolving issues and processing paperwork.
  • Conducted employee performance reviews to access strengths and weaknesses, keeping feedback positive and constructive.
  • Set up compensation and benefits structures according to market conditions and budget demands.
Education and Training
Expected in
: Elementary Education
East Tennessee State University - Johnson City, TN
GPA:
Expected in 05/1995
High School Diploma:
Alleghany High School - Covington, VA
GPA:

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Resume Overview

School Attended

  • East Tennessee State University
  • Alleghany High School

Job Titles Held:

  • Order Entry Specialist; Reception
  • 1:1 Paraprofessional
  • Order Entry Specialist
  • Human Resources Manager

Degrees

  • Some College (No Degree)
  • High School Diploma

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