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Order Administrator Resume Example

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ORDER ADMINISTRATOR
Professional Summary

My objective is to continue my career and grow in my knowledge while improving and perfecting my professional skills. Excellent multitasker with dedication to increasing company sales and maintaining accuracy through long hours of meticulous work. Dedicated to serving individuals with special needs with utmost respect and consideration. Deep passion to help guide clients to full potential. Monitor behaviors of clients and encourage to participate in appropriate activities as noted within plan of care. Provide assisted daily living skills to deliver proper care. CPR and First Aid certified with Child Abuse Clearance.

Skills
  • Multi- Lingual- Hindi, Nepali, Punjabi, and English
  • Microsoft Office
  • Record keeping skills
  • Good listening skills
  • Data Entry Skills
Work History
03/2019 to CurrentOrder AdministratorAlom Technologies Corp. | Fremont, CA
  • Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
  • Created shipping and invoicing documents with accurate customer, destination and materials information to meet shipper standards and identify any hazardous contents.
  • Contacted customers to collect payments and verify or add to existing information, consistently providing timely, accurate and customer-oriented service.
  • Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
  • Used Radar and Oracle to keep track of client information and orders, update accounts and monitor shipments to obtain and relay real-time information.
  • Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
05/2018 to 02/2019CaregiverProgressive Behavior System | Twin Falls, ID
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Provided assistance in daily living activities by dressing, grooming,bathing and toileting patients.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Administered medication as directed by physician.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Maintained clean, safe and well-organized patient environment.
08/2017 to 01/2018Receptionist AdministratorCollege Of Southern Idaho | Twin Falls, ID
  • Politely welcomed arriving guests, providing room keys and information on amenities and policies.
  • Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Review, Evaluate, approve, and process records or documents.
  • Explain requirements, process and procedure to customers.
  • Handle sensitive information related with students.
07/2016 to 07/2017Customer Service RepresentativeRocket Express Car Wash | Twin Falls, ID
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Recommended club membership to customers, thoroughly explaining details.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals 100%.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Educated customers on promotions to enhance sales.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
Education
05/2015High School DiplomaCanyon Ridge High School, Twin Falls, ID
  • Member of Business Professional Of America club 2013-2015. Participate in regional completion and place in 2nd and went to the state to compete. Did fundraiser to provide the Christmas gifts for orphan kids.
  • Graduated with 3.75 GPA
05/2017Associate of Arts | Liberal Arts And General StudiesCollege Of Southern Idaho, Twin Falls, ID
  • Member of Diversity Council 2016-2018. I went to a leadership re-treat conference. During those two years in this club, I met people everywhere and learned new culture every day. As a part of the club, I got to organize major campus and community educational programs.
  • Graduated with 2.76 GPA
No Degree | Social WorkBoise State University, Boise, ID
  • I started my bachelor's on Social Work in Boise State University. I went to Boise State University for a semester, and then I transfer to San Jose State University. I completed the semester at Boise State University with a 3.75 GPA.
Expected in 05/2022Bachelor of Science | Social WorkSan Jose State University, San Jose, CA
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Resume Overview

Companies Worked For:

  • Alom Technologies Corp.
  • Progressive Behavior System
  • College Of Southern Idaho
  • Rocket Express Car Wash

School Attended

  • Canyon Ridge High School
  • College Of Southern Idaho
  • Boise State University
  • San Jose State University

Job Titles Held:

  • Order Administrator
  • Caregiver
  • Receptionist Administrator
  • Customer Service Representative

Degrees

  • 05/2015 High School Diploma
    05/2017 Associate of Arts | Liberal Arts And General Studies
    No Degree | Social Work
    Expected in 05/2022 Bachelor of Science | Social Work

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